

There’s a Burger King® restaurant near you at 1209 North Eastman Rd. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Kingsport, TN serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.
Well-known fast-food chain serving grilled burgers, fries & shakes.
Address and Contact Information
Address: 1209 N Eastman Rd, Kingsport, TN 37664
Phone: (423) 247-7787
Menu Photos
Order and Reservations
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Reviews
I pull into the drive thru line, I see a woman in a blue van sitting at order taker, she is confused because there is no one trying to take her order. She rolls up her window because of heat & waits for them. At the corner of the building I see the back of a vehicle just sitting & sitting & sitting.
After about 10 minutes I left. Can’t believe that woman in the van was just sitting there still waiting. HAHAHA! I drive around the building, see an employee 1st window in a state of confusion about dealing with person at their window, I see no manager helping them. Then at 2nd window I see someone looking back at the first window as if wondering what the issue is.
Guess what, over the past two years, every time I try to order food at this Burger King during the day when they are not busy, I either have to leave a non moving line of one or two cars, or I pull up to the order taker & are ignored or I am asked to wait & then they never return.
And when that happens, I drive to the Fort Henry McDs, see more business but I am able to get in drive thru, get my order & leave very quickly. McDs are not perfect either. But at least they can bat a .700 as opposed to .000 for Kingsport area Burger Kings.
The difference: Their management are held responsible by someone who works. So they are expected to work!!!!
Conclusion: The Burger King district management & store management in this area are completely undedicated to customer service! PERIOD! NO EXCUSES!
Because their employees are poorly trained by management, they don’t care, their store managers are not managing situations. Whomever owns these locations are being ripped off by those they pay to manage. Because those people ARE NOT working hard for them. And the evidence of that is seen everyday, all day by people who go to these area Burger Kings.
Maybe the owner(s) don’t even care. Maybe they are McLovin it when people take their money to McDs instead. Maybe from the very top it’s just lazy people who are satisfied to just get a paycheck.
Someone should start filming these moments & post them online for all to see. All of the management should feel ashamed that thousands of people witness their public display of incompetence!
The Burger King Clinchfield location ALSO routinely asks to wait when there are no customer cars in their lot, no cars ahead. But they do eventually get out of bed and start the order.
And if the Burger King management reads this: Don’t bother with some lame apology & promise to do better! THIS IS NOT A ONE TIME PROBLEM! IT WASN’T JUST A BAD DAY! YOU CAN’T DO BETTER! THE CURRENT STATE IS YOUR BEST! I have no respect for management who are paid but don’t work EXTRA HARD for their money! The current Burger King management should just retire and go knit or play golf already! Or they should claim disability because they cannot function doing work. Then perhaps, someone who will actually get things done will have their job!
It seems this Burger King’s managers think way too highly of themselves..