Vakiera
Employee was making sandwiches with one glove on. I wouldn’t mind if she wasn’t using her hand without the glove however that wasn’t the case. Inform the manager on front counter that I will not be placing an order unless the employee put gloves on both hands. The other employee made my sandwich. I usually don’t have a problem with this Burger King. Please be aware customers can see you making their food. Keep gloves on at all times!
… moreKevin Pate
This is a great place to take your kids to grab some food and play on the playground! Jamie was especially great. Of course doing your job is just that but she went above and beyond! She was ringing up orders, cleaning the playground (which I don’t see much), and helping answer questions all while having a GREAT attitude! Thanks Jamie! You need a raise!
… moreRoberta Jackson
I’ve gone to this location a few times. For the most part I’ve been satisfied, nothing to rave about. On this occasion my husband orders my double cheese burger with extra pickles meal with bottle water. Straight forward, nothing major. He repeated the order several times over the speaker.
We pulled up to the window, the money was taken by someone who needs to work on her customer service skills. Seconds later the water bottle was given with no comments.
We could see workers standing around through the window (we were the only customers there at the drive thru, don’t know about the inside.) Between 5-6 minutes took place with no contact with any employees about what was going on.
Finally the bag of food was just handed out of the window to my husband and employee walked off. Wow!
I touched the bottom of the bag one side felt “warm” not “hot” the other side felt “even cooler”. I opened the bag up the fries were warm…. I opened the burger wrapper and the bread was not even room temperature. When I opened up the sandwich I had only 2 pickles! I didn’t even get extra and they charged me .30 cents for nothing!! I bit into the sandwich and the meat was dry and medium warm. Is this what we were waiting on? Make it make sense…
Needless to say, I won’t be going back for a long time if ever….
… moreJoshua East
I visited this Burger King for breakfast this morning and unfortunately had a disappointing experience. I pulled into the right lane while another car was ordering in the left lane. After they finished and drove forward, I waited a couple of minutes before saying “Hello” at the speaker box. When an employee finally responded, her tone sounded irritated right away. I began placing my order (three-piece French toast sticks, small fry, and a Whopper Jr. with cheese), but before I could finish she cut me off and said, “You know all that’s got to cook, right? You’re gonna have to wait.” I told her that was fine. Then I asked, just to confirm, if she got the cheese on the Whopper Jr., and she replied, “No, I’ll go back and add it.” Immediately after that she said, “Last window.”
When I drove around, she opened the window without greeting me. I handed her my phone to tap pay, and she again spoke abruptly, telling me to “pull up to the black fence; we’ll bring it out.” I waited nearly 10 minutes for my food while several cars behind me eventually left the line. I used to work at Burger King years ago, and I rarely remember anything taking that long unless it was chicken.
To give credit where it’s due: the food itself was fresh and tasted good. I normally don’t leave bad reviews over minor issues or wait times. However, rude behavior is never acceptable, and the overall tone of the interaction made the experience unpleasant. The name on my receipt was Doris, so I assume that was the employee. I hope management can take this as constructive feedback, because I’ve always enjoyed Burger King and would like to continue being a customer, just with better service in the future.
… moreJay Mills (Jaye Coupe)
Ridiculous. A bunch if employees AND a manager standing around could not put two cheeseburgers in a bag for mobile pick up. Then they sat and had to figure out how to prioritize ONE drive through order and 2 mobile orders after at least 15 minutes. They refuse to hire a decent manager and have kids in there who can’t get simple tasks done like fries. Ridiculous. PUT THE FRIES IN THE BAG AND GO!
… moreKeVLaRQuipS
Extra rude at the drive thru this morning… Not the lady taking payments at the first window… She was super friendly and professional…. But the young lady taking orders at the speaker and working the 2nd window I can’t say the same for…. Cutting me off to say “anything else?” 7 times before you finish a sentence is ridiculous…. And then complete silence at the window ….and just ignored my request for lite ice in my sweet tea that I asked for very politely… Didn’t ring it up that way or make it that way… I guess she was too busy asking the next customer “anything else?”… Do better
… moreSteven Friloux
Writing as Ive been sitting in the drive thru for 25 minutes in the middle of the day waiting for my mobile order of ONE plain cheeseburger.
If you really want BK it’s probably faster to drive to another location in Opelika than eat here.
… moreHeather Moore
This burger king is the nicest burger king i’ve ever been too!! the workers are always so nice and funny. my food is always correct, hot, and fresh. please never update the inside, it’s so vintage i love the old burger king!!!!
… morestar별
This place has a playground! I recommend toddlers (3-year-olds) and older kids to come and play! It looks a little dangerous for children under the age of three to come and play. But for babies over the age of three, this is probably the best place to eat and play! For the children who play loudly, playground spaces and non-playground spaces are divided for those who want a quiet place! For the food, I ordered a whopper burger meal and a spicy crispy wrap meal! It was really tasty
… moreKimberly Burger
We ordered online, but when we went to pick it up the woman at the counter was extremely rude to us. It was 8:45pm. My partner stood in line and I went to take a seat to wait. Before I could even sit down I was being told the dining room was closed and they were drive thru only. I said okay, I didn’t know. She told us that we could still order, but I told her we already did. We’d go through the drive thru, thank you. I don’t know what she thought I meant by that, but her response was a scoffed “Yea, whatever!” We turned back to her in surprise. I repeated that we had already ordered. She immediately changed her tone. I have been the manager of a restaurant. Even if we hadn’t already ordered, you don’t treat customers like that no matter how stressed out you are. Please rethink your career!
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