Kabrina Lester
Fast food restaurants are not always memorable when it comes to service, but this Burger King leaves a positive taste in my mouth. The employees in the drive-thru are always so kind and patient. They seem like they enjoy what they do. I’m very pleased with the service. We always go out of our way to come here no matter the time of day. Thank you all for your kindness and excellent customer service, specifically Dorothy-Nicole.
… moreMaci Liner
Quite literally every single time I’ve ordered from this location, they have burnt my impossible whopper patty into oblivion. I’ve just recently moved to the area so I’ve only been to this location like 2-3 times. I thought the first couple times were flukes or coincidences as I visited during a busier time in the day. But it’s been 3-4 times now that my patty has been burnt like this. The employees have always been incredibly sweet, which is another reason I let it slide, but at this point, it’s a bit ridiculous. I’m not sure if it’s the equipment/grill, or just a lack of attention and awareness, but please, Burger King, you gotta do better.
… moreTess Cobb
Sat at the speaker in drive through line for approx. 15 minutes. Pulled up to the window and the elder lady seen us but didn’t care to acknowledge us.
… moreBrian Norman
The Black Lady Manager is amazing. Sorry to say that, but I don’t know how else to describe her. She takes care of her customers, and she is on top of the employees. She gets your food right, like 1 restaurant out of 15 in Anniston.
… moreLaura Headley
They have a really fun kid’s play section, with kid’s music and lots of space for adults to hang out.
Very nice service .
… moreDank Dubious
A butcher my order more than half the time last night they gave me a fish sandwich burnt to a crisp with a bun burnt and charred black and instead of tartar they loaded it with down with Mayo and that’s not the first time they loaded it with mail we asked him to leave the pickles off they put the pickles on Good thing I’m just toothless and trying to gum the stuff and not say allergic this is a horrible place and when you ask them to write the wrong that they do day or night they demand some kind of proof that they did it and then refuse you well they closed down last night before I could complain by phone and they never gave me the receipt that I can tell just the bag which I didn’t think to bring with me this is a horrible place I wouldn’t recommend it
… moreLynn Turley
If I could give no stars on I would due to customer service by Lakina who was working taking orders at the front counter. The manager made her come apologize due to her being very unprofessional to me and others. No I did not accept her apology bc I knew it was forced. Yes I did look at her and roll my eyes when she did and turned my head. She didn’t approach me to apologize she said it from across the room. Very unprofessional also. I don’t appreciate her behavior or anyone who acts the way she does. So no I will not accept a fake forced apology. Oh then she went and told she had apologized and I didn’t except it but she didn’t care bc she didn’t do anything wrong. When she did. I will not go into details of what all she did and said bc this is long enough. Just know nothing will be handled at the Burger King in Anniston 1818 Quintard Ave 36201 store # 1260 my management when they say they will handle it. It’s all just making the them apologize which isn’t meant. No wrote up no nothing. I would personally have fired an employee for the behavior she showed. The manager was polite and did have to keep telling her to stop talking and take orders. She was also disrespectful to the manager by not listening to her. Below is Lakina. Thanks for calling me what you did. Now with you’re picture posted I have done my job right by that title. If you go the drive thru is the best way to go. A lot better service doing that.
… moreGerald Lynn Brock Jr
Always fairly quick here, can be very busy at times. Food average for a Burger King. It is usually pretty clean and most of the employees are friendly and willing to help you out
… moreNo Name
So the manager decided to pound his fist on the counter and I think he had numerous complaints from people before. Plus I reached out to corporate and I got no response. Customer service was terrible. Do NOT eat there if anyone sees anything
… moreShamiya (Miya)
Went through the drive through to pick up my mobile order. My sausage under my biscuit was way overcooked and extremely dry. Hash browns were fried too hard. Very disappointed
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