M. Erik Matlock
I heard “no ketchup” repeated four times and confirmed. All four burgers were covered in ketchup. No store number on the ticket, can’t even formally complain on the mybkexperience site.
I absolutely hate ketchup on a burger.
… moreGrant
This is the worst Burger King I have ever been to…out of most sodas. They keep the bathroom locked and then get testy when they have to open the bathroom for you. The manager was the rudest person in service that I have ever encountered. She was yelling, large fry – large fry. Well, my order was two cheeseburgers and two large fries, so I didn’t think she was talking to me with just a large fry. But after no one claimed it I came up and said, I have a large fry but I also have a number 5 with large fries. So they figure that out and hand me a bag with two cheeseburgers and a large fry and I said, I had another large fry. And she then laid into me, did you not hear me asking who had a large fry. I said yes, that’s why I’m here. And then she says again, you just stood there while I was asking who had a large fry multiple times. Since the start she has been in a “mood” and aggressive, I did raise my voice and said, while yes, I had a large fry – that was not all I had, so I didn’t realize you were referring to me. And she cut me off, just go on, go on. The UPS guy had been there through most of it and apologized as we walked out the door…I told him; what do you have to apologize for, you have been nice. The kid that took my order was super nice, and in my opinion, she should be fired and he should be given her job. He would do far more for the company and a much better job than she ever would. She should never be in service.
… moreCrista Miller
I haven’t been to a BK in about 8 months but we stopped here to grab some lunch. What in the world has happened to Burger King? The chicken fries were really skinny and dark. It was like eating burnt crust, hardly any chicken. My son’s chicken nuggets were almost black, and hardly any meat inside. The drinks aren’t accessible to you Annie so I couldn’t choose what to get without asking what they had in the back where I can’t even see for myself. You can’t access the ketchup yourself anymore either, so when I needed ketchup for my family of 4, I got 5 packets. That’s it. I’m really disappointed. I expect this kind of garbage from “competitors”, but never expected it from BK, whom I always preferred. Such low quality fast food for such high prices. I’m embarrassed for them.
… moreLizzy Myers
Me and my team came in after a game, and right when we walked in, the staff had a really bad attitude toward us. When we got our drinks, the cups had dirty handprints on them. We politely asked for new ones, but the worker yelled at us for even asking. Then when we got our food, the burgers weren’t cooked all the way. I’m not usually the type to complain, but this was a really bad experience. Definitely needs improvement.
… moreDes Scott
EVERY SINGLE TIME I’ve come to the location my food has either been wrong or wrong and cold. I went tonight thinking maybe it’s different people working or something and my order is wrong once again . I go back to the store and they’ve closed … it’s 10:09 , and it says they’re opened until 12 AM …. So now I’ve basically wasted money and can’t even get anything done about it . Yeah, this was my last time going. No more chances
… moreKlattu
Drive thru was quick and easy. Tried the Big Fish today. Was better than expected. Even has lettuce on it.
… moreBlock Mc
Went in to place an order stood at the front counter for at least 10 mins heard the gut and girl in the back playing and talking they never came up front to take my order
… moreJamie Dickeson
Never been to a burger king that charges for refills and extra sauces. Seems like a scam that manager is running. Complained to corporate and never heard back from them either.
… moreCharles S
Management was sorta tough on there employees but good food and service
… more