

There’s a Burger King® restaurant near you at 3200 N. University Drive. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in SUNRISE, FL serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful ye…
Well-known fast-food chain serving grilled burgers, fries & shakes.
Address and Contact Information
Address: 3200 N University Dr, Sunrise, FL 33351
Phone: (954) 663-1760
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Reviews
super respectful made my order made to order made it perfectly . Store was spotless . I haven’t eaten Burger King in a long time. I will visit this one regularly now.
Last night I went to this location since I got two coupons for the Impossible Burger with T-Mobile. When we got to the speaker the lady had an attitude, we explained we had the coupon and without asking what else we wanted or how we want it, she didn’t let us talk and sent us to the next window. While we were there she started taking the order from the car behind us (totally disrespectful since we were first) she didn’t even acknowledge we were there. Out of the back comes another lady and says “here’s your order” we said it’s not possible because we haven’t order and the first lady we talked to (Gisselle) now comes close to the window and says that’s your food with a very bad attitude. We explained she didn’t took our order, I have a severe Egg allergy I said no mayo, she rolled her eyes at us and didn’t let us finish our order again, at this point we’ve been waiting for around 10/15 min on a drive thru, we were finally able to order fries. They give us the bag without the receipt and I request it, I got a paper without the survey option. Gisselle has the worst customer service in the planet, she shouldn’t be on a position that interacts with customers.
We got home, the fries were cold and soggy and to our surprise they only changed the top bun of the burger my lettuce, tomato and onions had mayo in it, this is completely unacceptable! If I didn’t check I would’ve end up in the hospital thanks to the ineptitude of the people working at this location. I’m going to make sure I’m heard so this never happens again to me or anyone else. It is an allergy and you guys could’ve been responsible for me being sick for days! And on top of everything I didn’t have dinner because of this situation. Totally disappointed Gisselle and the person responsible for making our food should be trained again so they understand the magnitude of an allergy!
UPDATE 03/07/2024
In the aftermath of this incident, I reached out to the customer service department to address the issue and seek a resolution. I was assured that a gift card would be sent to compensate for the inconvenience and ensure that measures would be taken to prevent similar occurrences in the future.
Regrettably, it has been FOUR YEARS since that conversation, and I have yet to receive any form of compensation or acknowledgment from the restaurant.
This lack of follow-through and accountability is completely unacceptable. Not only did the restaurant fail to uphold its duty of care towards a customer with allergies, but it also failed to honor its commitment to rectify the situation. Such disregard for customer safety and satisfaction reflects poorly on the restaurant’s integrity and professionalism.