Burger King

  3.4 – 613 reviews   • Fast food restaurant

Social Profile:

There’s a Burger King® restaurant near you at 13392 Perdido Key Dr.. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Pensacola, FL serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

Well-known fast-food chain serving grilled burgers, fries & shakes.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Burger King 32507

Hours

Thursday5:30 AM–1 AM
Friday5:30 AM–1 AM
Saturday5:30 AM–1 AM
Sunday5:30 AM–1 AM
Monday5:30 AM–1 AM
Tuesday5:30 AM–1 AM
Wednesday5:30 AM–1 AM

Address and Contact Information

Address: 13392 Perdido Key Dr, Pensacola, FL 32507

Phone: (850) 610-6571

Website: https://burgerking.com/store-locator/store/4914

Menu Photos

Order and Reservations

Order: Order online

burgerking.com

Photo Gallery

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Reviews

Justice Badgley
I always have a great experience at this location. It’s a huge relief that they never mess up my order, no matter how specific it is. The team working here deserves recognition; they are consistently friendly and welcoming, which makes a real difference. Plus, the food is always served fresh—from the fries to the Whopper, everything is always perfect. This is a reliable, high-quality fast food spot!
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Andrew Humiston
After telling them 5 times plain burger for my daughter they still got it wrong. When calling to complain they do not answer phone. Unprofessional!
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Justice Hoffman
This is going to take a while to explain why I am so frustrated, so please buckle up. On my way home from work tonight I stopped at this Burger King, which is something I do quite often as it is conveniently located about halfway between my job and home. I first pull up to the speaker and hear a feminine voice greet me with “what can I get you?” About halfway through placing my order (which is always the same thing) I was interrupted by a new, more masculine voice that said “welcome to burger king.” So I stopped and greeted the new voice and began repeating my order as I figured it was not understood the first time. I confirmed my order again with the new voice by re stating for a second time that I would like a honey mustard chicken wrap, and two double cheeseburgers both with only BBQ sauce and extra onion. As a side note here, this is how I’ve been directed to explain my order by other burger king employees when I’ve had issues in the past, and normally this yields the highest rate of success. I was then invited up to the second window with a “you can pull up” coming through the distorted speaker. I pulled up and payed for my order with a young man that seemed like he was unsure of how or why he was standing at the window, displaying a sort of lost puppy dog mixed with a deer in headlights expression on his face. Payment was processed and I was directed to pull up further to the yellow curb, which has seemingly become common practice at places like this. As I sat and waited for what felt like ten or fifteen minutes, although it could have been less, I was very excited to finally recieve my order from one of the team members. I pulled away and began to eat one of my favorite meals, starting with a honey mustard chicken wrap. After devouring the wrap which was lukewarm, although that’s about as hot as I’ve ever had them, I moved onto one of the burgers I ordered. The first bite caught me off guard, with what was definitely the wrong taste and texture, although the temperature was perfect. I realized that the burger I was given, had mustard, BBQ sauce, cheese, and no onions, to my dismay. I then checked the other Burger and realized it had the same issue. Since I was only about five minutes away and I was really excited for my meal, I decided to turn around with hopes that they may be able to correct the issue. I return to the drive thru and this time was greeted by the woman again, and she was very kind and understanding in her tone. She asked me to pull forward to the second window so she could help get the problem solved. I explained that I ate the wrap and that the only issue was the burgers and even offered to return the ones I was given in error, even though I had already bitten into one. She declined my offer, but stated that she would correct the mistake for me. She kindly asked me to pull forward again while they make them the right way. She came out shortly thereafter with the new burgers and I left the parking lot again. I was sadly underwhelmed by the new burgers, that were somehow overcooked, and still did not have extra onions on them. At this point I decided when I got home that I would notify their customer support team about the nature of my issues and what transpired. After arriving at home and sitting down I then attempted to contact bk guest care through the bk.com/support website. Unfortunately, the support website seems to be as useless as one may expect. It is designed in a Q and A format that gives you select options to choose from when giving your response. Going through the proper steps on the support page, I then hit a dead-end as it asked me for some information on a receipt which I was not given during either interaction at the store. I have an approximate time, my exact order, the information of the card that I used and anything else that may help them determine that this is a legitimate experience. However, since I was not given a receipt, I was unable to give my honest feedback to their automated “guest care” system. Thus, this is how we have arrived at this platform of providing info.
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Maksim Blair
This is a very miss or hit place. About one out of ten times I get good service. They have the perfect location, but have missed the marks of consistent food or timely service. Their normal practice is to have you pull to the curb and wait for long amounts of time. This has occurred nearly every time I have ordered from this location. This last visit the mozzarella sticks were cold and the burgers were lukewarm, so don’t hold high expectations for this Burger King. I would recommend steering clear unless you are desperate for a whopper.
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Robin Vosen
Service is always a little slow but that usually means you get good fresh food. Inside was clean. We go here because it close and they have pretty good burgers.
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Ariel Simantel
Great service at the window. however, I got home and tried to eat my chicken sandwich a literally could not even bite through the chicken. It was RAW. Never tasted raw chicken before today and could have done without that experience. I’m shooketh. I can’t stop staring at this raw chicken breast.
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Scott Katzman
This location repeatedly provides properly prepared food. The service is usually very good; however, thing can get hairy if they get especially busy or have any customer complaints/issues. I highly recommend using the app or website to order in advance as they tend to do extremely well with online orders.
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Ben
Hard to tell if people actually work. So slow. Food decent service grumpy-scary to order from. Don’t feel welcome.SLOW it’s dinner time and they have no Customer. Probably because people don’t like waiting for grumpy service that is so damn slow I kind of hope they go out of business and something gets put in here that’s friendly
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Angel Sky (Angelcakebeanscenequeen)
Clean, quiet, Organized, listening skills in good check with employees to customers the best Burger King thus, far walk in.
The food came out quickly as well as hot and fresh … awesome customer service.
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Melissa
We ordered food on app and when we got there they said they was serving breakfast and the app refused to even refund our money back. We went there another time and they closed 15 minutes early so we lost our money again…they like closing earlier than they supposed to..
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