

There’s a Burger King® restaurant near you at 15 Brent Lane Ste. 1. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Pensacola, FL serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.
Well-known fast-food chain serving grilled burgers, fries & shakes.
Address and Contact Information
Address: 15 Brent Ln Ste. 1 Suite 1, Pensacola, FL 32503
Phone: (850) 610-6506
Menu Photos
Order and Reservations
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Reviews
Service was just ok, no smile or pleasantries. This store wasn’t busy at 12.40pm Wednesday lunch time, a few in the drive through and 2 people waiting inside.
The store was dirty, with unclean tables. I waited 10 minutes for my food and ate inside. Nobody attempted to clean any mess from the floor or tables the entire time i was there.
The 2 stars are for the sandwich being made correctly and it was warm when I sat down to eat it.
When I got to the window, he told me to pull around and wait. I simply asked how long the wait would be, since I was on my lunch break. He immediately got frustrated and repeated, “Ma’am, it’s only two of us. I don’t know,” even after I asked if he could at least give me an estimate. He eventually said he would bring it out in 20 minutes.
Twenty minutes later, the cook brought out my order — not the cashier — and the tater tots were missing. The burger itself was made correctly and tasted good, but the sides were wrong. When I told the cook, he snatched the bag and asked what I wanted, then disappeared for another 10 minutes. The cashier finally came out with a heavy bag containing a whole extra burger and fries, not the items I was missing. I had to explain again that I just needed the tater tots and my pie.
At that point, the cashier became loud, defensive, and dismissive, using hand gestures, raising his voice, and repeatedly telling me “bye ma’am” as if I was the problem. I remained calm the entire time and even told him I understood they were busy — I’ve worked fast food before. I didn’t mind waiting for quality food, but the attitude and lack of basic respect were unnecessary.
On top of everything, I received no receipt and no napkins.
Overall: Poor customer service, unprofessional attitude, and unnecessary hostility, especially when I was patient the whole time. The food was fine, but the experience was not. This location could really benefit from some customer-service training and a bit more grace toward customers
This team keeps the place clean, and the food is fresh every time. Kudos to them!
A burger with no damn burger!