Tina Shimburg
Went to Burger King on armory this morning and previously visited three or four times prior to this day same morning girl I believe her name is Jeneva she is very helpful responds fast to people at front counter runs behind and also makes the food. Great Work ethnic, they need more people like her and the older white lady that works mornings I will only come when them two are working
… moreShirley Mixon
I just left Burger King in Franklin Virginia.The drink had a funny taste to it. I don’t know if they didn’t clean their machines,or what,This restaurant needs to get it together. It took me 15minutes to get my order .The whopper Jr. look like a kid size hamburger.The toppings were very little to none,Not worth the the money.They need to go back to theBigger Burgers, And Fries that doesn’t taste bitter,and under salted.Come on Burger King You Can Do Better.
… moreBrian Cross
If you are in a hurry then NEVER go to the Franklin, BK. Even if no one is behind you, you are always told to pull up. In the last 5 visits, the fries are always cold, 4 out of 5 times the buns were mostly hard and the burger is always so cold the cheese doesn’t even melt. On a simple order (I don’t do any alterations on my order) I have never gotten my food any faster than 7 minutes and again 5 out of 5 times it has been cold. Lastly the drinks, no matter what drink is ordered always taste off. Either the carbonation is to high or the syrup is. Normally BK is my favorite fast food but even if you love BK you need to avoid Franklin and NEVER even attempt to go by the Windsor location as that one….Well I don’t even have the words for how bad that one is..
… moreAdam Hoyt
Ernest possesses amazing customer service skills- not something I’m used to at a fast food place honestly. Genuinely a good guy it seems. Also, I rarely leave reviews so there is that
… moreJessica Lee
I don’t appreciate at walking in to the manager and customer downright having a screaming match especially at 10am. I should have walked out but after driving for hours we just wanted some breakfast. They sat there and argued for 10 minutes. Manager needs to learn to control her temper as after customer left she then went outside and still continued to antagonize the customer instead of staying inside store. Other than that the young man taking my order was extremely nice and was even going to make me fresh coffee but it was made 30 minutes prior. That is customer service!
… moreDaniel Adkins
It has been years since I have eaten Burger King just because it’s normally not very good however, I was tired of eating the same food lately so I stopped by the Burger King in Franklin, And to my surprise, the food was perfect! Everything was super fresh and had great flavor! I will be adding Burger King back to my list at least the one in Franklin!
… moreJoeandKim Bowman
Dirty location, employees with bad attitudes, lack of paper products. Bathrooms are atrocious. Handicap parking is the furthest from the door.
… moreBryan Barnes
Aren’t french fries supposed to be golden brown and somewhat crunchy? I thought so too. But the last three times I have ordered french fries with a meal there. I have had to bring them home and cook them in the air fryer to finish cooking them. They were still halfway crunchy When I ordered them.
… moreLocal Critic
Plzzzz don’t come to burger King for breakfast and check your order thoroughly!!!!
The chicken is completely raw in middle
3 out of 4 meals where wrong I ordered ×2 chicken sandwich on croissant they gave us chicken egg and cheese,ordered bacon egg and cheese they gave us ham and cheese.
The tea tasted weird and was clumpy.
Employees extremely rude and hateful. When you pay almost 30$ for breakfast and half of it isn’t even edible.
… moreAmanda Robinson
Worst employee ever at register. She ignored me then got my order wrong. I go in and end up ordering something else I forgot and she messed that order up too. All while the manger just sat there watching her ignore me. Thru both transactions she may have said 5 words to me. Don’t know how they stay open. Not to mention the floor was filthy. And my food was cold.
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