Hoang Tran
Good but not excellent. Clean place. Quick food preparation. That’s all I need.
… moreBonnie
It took almost 20 minutes to get my food and it was wrong. I ordered a Whopper with cheese and everything in it. I received a Whooper with inky cheese. It then took another 10 minutes to get it corrected. I will never return there again. Nobody smiled and apologized or thanksmed me. Horrible experience. Dining room was filthy.
… moreJosiah Thies
First, the workers are awesome. Food was good and they were professional.
Then there’s the negative.. location.. there was a man laying on the ground in the back of the restaurant and was clearly on drugs. There was also two other guys that were in the same state.
The workers told them they couldn’t be in here, then the guy started being nasty to the guests. After a short interaction with a guest they left.
Not sure what can be done about this, but wow, something needs to happen.
… moreMary Davis
The atmosphere was clean and welcoming , The customer service from one of the employees was absolutely horrid. She needs not to serve the public especially in that neighborhood where the elderly frequents. Her persona was awful , her attitude was very unnecessary. And the parking lot was very dangerous it was a sheet of ice! For someone to be a provider of customer service , they should at least be nice with mannerisms . If she wouldn’t have been there I would have given a 5 start because all of the other employees were nice , professional and you could tell they liked doing what they do.
… moreJamillah Burchett
customer service was great but unfortunately the food was not. also had an extremely long barely moving drive thru line. both of my burgers were made completely wrong which is concerning as someone with alot of allergies, they even added on things i didn’t ask for like onions!!
… moreSydney Pettengill
Went yesterday, the workers was lovely. Food took extremely long, was not to good. The frozen drink tasted very weird and not like it should…and all the tables were dirty. Worker (wish I knew her name) made the experience better and was friendly.
… moreDonisha Hall
Customer service of staff very rude. Buffalo is under a winter storm warning. Instead of the staff being understanding for my niece that was waiting on me for a ride. They told her if she didn’t order any food she would be kicked out of the establishment. We were traveling to pick her up and stuff in heavy traffic on the interstate. Maybe have consideration. I did order her a meal through the application.
… moreMarcus Griffin
A family member visited this location today after a traumatic day at the children’s hospital, and the service was absolutely despicable. Upon entering with a sick infant and a small toddler, she was told she could not sit or stay longer than 30 minutes after receiving food. All of the ordering machines were out of order, and the cashiers were only taking one order at a time as food became ready—an incredibly inefficient and frustrating process.
After waiting over 30 minutes with multiple other customers and facing an uninviting, dismissive staff, her order still had not been taken. Security on site reinforced that she could not sit while waiting, despite having small children and a visibly unwell infant. Ultimately, she was already exhausted from the day and now the extremely unacceptable wait to leave without feeding her children or herself.
This experience was both unacceptable and disheartening. This location continues to be a disappointment within the Black community—failing to offer even basic courtesy, efficiency, or care to the very people it claims to serve. Truly unacceptable and disappointing. We will not be returning or recommending this establishment to anyone else.
… moreSean B59
Lady at the counter was very polite. As far as the food, the fries were a little old and cold. It took a little while to get two whopper juniors in some cold fries. The restaurant seemed kind of dirty with stuff on the floor. Not my favorite Burger King.
… moreBilly Lethcoe
We sat in drive through for almost 30 minutes waiting on our order that they got wrong with the drinks. Do not recommend this place if in a hurry.
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