Linda J
TERRIBLE, TERRIBLE, TERRIBLE and DISGUSTING!!! The food was LUKE WARM AT BEST!!! The original chicken sandwich was so cold that the cheese didn’t melt. After 2 bites i realized they mayo was bad. The jalapeño poppers were DARK brown. They were so cold that the coating was super thick and the cheese inside had concealed. The fries were dark brown and they were also cold. STAY AWAY! I went there at 4:45pm in the drive thru. There was only one other person there. Now I know why. The food was horrible and the staff not much better. Now I know why they didn’t give me a receipt. So i could complain to corporate. If traffic wasn’t so bad I would have went back and demanded my $23.00 back. BTW I got chicken nuggets to bring home. When I got home they were so dried out and over cooked it looked like the breading was peeling off. STAY AWAY FROM THIS LOCATION!!!!!!
… morePeter Will
On Monday at 12:30am I went to the burger king in New paltz and all the employees were friendly very upbeat the lady at the counter was awesome and I don’t know who made my sandwich witch was an original chicken sandwich I added onion rings I don’t know what it was I get the same thing at every burger king I go to but this sandwich was phenomenal it was the best chicken sandwich I ever eaten at any burger king whoever made it loves their job I know this because it definitely had to be made with love
… moreRaza Abdullah
Severely understaffed. Same person at drive thru has to work the counter. I’ve waited half an hour for what is supposed to be “fast” food. Worse run BK I’ve ever been to. Owners too cheap to hire enough staff. That’s why they lose business to MCDONALD’S
… moreMike Reviewed It!
Great drive through service. Not sure what the reviewers below are talking about. The lady was very attentive. Patient with our order. I made a mistake with calculating our bill. She explained very pleasantly and made everything right.
Everything else in town was closed. Bae and I split the whopper duo with cheese. 5 buck special. We also ordered the cherry fanta slushi. Perfect combo. For after a long hike at Minewaska state park.
Quick update. We went to a BK by me in Queens and had to order more Frozen fantas. When it came we realized the large in queens is bigger. The BK girl gave us smalls and charged us for large. Good thing we said somthing and ahe fixed. But still tricked us into thinking the drinks were large..
… moreJack
this Burger King was severely understaffed when I went at night. It looked like there was only one employee working. they weren’t busy and the employee said that they wanted to make our food fresh but when she finally gave it to us after like 30 minutes, it was clearly not fresh. she was nice and it probably wasn’t her fault but still overall a bad experience.
… moreThomas
I can’t say enough good things about Burger King in New Paltz! I’ve been a regular customer for quite some time now, especially for their breakfast, and I’m always blown away by the quality and taste of the food. The ingredients are always fresh, and everything is so deliciously prepared.
One of the things I appreciate the most is the convenience of ordering through the BK app. It’s incredibly user-friendly, and my order is always ready within minutes. This saves me so much time in the mornings, allowing me to start my day on a positive note.
The manager, Jasmine, deserves special recognition. She truly cares about her customers and goes above and beyond to create a welcoming and friendly atmosphere. She has an exceptional ability to make everyone feel valued, from the moment you walk in until you leave. Not only does she prioritize customer satisfaction, but she also ensures that her team is happy and motivated. It’s evident that she takes pride in her work and maintains high standards for her staff.
In addition to their amazing breakfast options, I also love coming here for dinner. The impossible whopper is an absolute delight! It’s so flavorful and satisfying, making it a great choice for both vegetarians and meat-eaters alike.
Another thing worth mentioning is the convenient drive-thru service. I often find myself craving a late-night snack, and I’m delighted to know that the drive-thru stays open until around midnight or even 1 am. This makes satisfying my Burger King cravings so easy and convenient.
Overall, my experiences at Burger King in New Paltz have been consistently fantastic. Thank you, Burger King, for providing such a wonderful dining experience. I will definitely be back for more delicious meals!
… moreAmy
It took a while to make the impossible burger, the fries tasted different. However I enjoyed the mozzarella sticks.
… moreThomas Weller
It would have been better if they were doing the job that they were there to do waited 10 minutes after placing our order one guy talking on the phone one person just standing around another person I would think she was a manager but I couldn’t tell because she was playing pass the phone with the other guy on the phone I took my receipt my self then she put the phone down and proceeded to get my order
apologizing, and then I had to ask for my drink. I won’t be going back here. The food wasn’t worth the wait…..
… moreSteph_Lee 1229
I loved the milkshake a lot! And the chicken nuggets are really good! 1000/10 would visit again!
… moreMatt
Pulled up to the drive through at 11:40 (place closes at 12). Waited 3-4 minutes before saying “hello” , as i am usually not that type of person and will just wait until you show up to the speaker. Immediately answered me, said i was here for a mobile order and she told me to pull up to the window (repeated my order of a fiery chicken wrap and large fry) Pulled up to the window, staring off in a different direction. Sat there for about 2 minutes until she slammed the window open and stated “your chicken will take 7 minutes to cook so pull up to the side” In an aggressively rude tone. I just said no problem. She then slammed the window. Waited until 5 minutes after midnight to receive my food. A different lady walked out, i rolled down my window and she stood there for about 30 seconds staring at me. She said my name, to which i said yes, and she stared at me again for another 15 seconds before handing me my food, which looked like it was thrown together in the wrap and it was not even folded. Sauce and ingredients were everywhere inside the wrapping. I usually dont write these, but i worked on homework late and needed something to eat, and this was my option. I would understand getting upset if i was rude or if it was just a couple minutes before close, but it was 20 minutes and i was polite, so there was no justification on how she (who looked to be a manager) acted in the window.
… more