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There’s a Burger King® restaurant near you at 831 Route 17M. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in MONROE, NY serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.
Well-known fast-food chain serving grilled burgers, fries & shakes.
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Burger King
Two Maple Bourbon BBQ Whoppers, a large and a smaller Jr. version, topped.. Order Pickup.
Burger King, 831 State Route 17M, Monroe, NY 10950, US
Get more information for Burger King in Monroe, NY. See reviews, map, get the address, and find directions.
Reviews
Brian
Terrible experience.
1. Waited 10 mins for someone to acknowledge me, even though the entire store was empty.
2. No proper etiquette. “ Hi Welcome to Burger King…” none of that. It’s “ What do you want to order?”
3. They didn’t put my food order in the system. I’m standing by thinking they are preparing my food, which they are not.
4. Employee is on a personal phone call by the register. I have to wait till he’s done to get my food.
5. Half your drinks are not on the menu.
If management is seeing this review, all your employees need to do better.
… more1. Waited 10 mins for someone to acknowledge me, even though the entire store was empty.
2. No proper etiquette. “ Hi Welcome to Burger King…” none of that. It’s “ What do you want to order?”
3. They didn’t put my food order in the system. I’m standing by thinking they are preparing my food, which they are not.
4. Employee is on a personal phone call by the register. I have to wait till he’s done to get my food.
5. Half your drinks are not on the menu.
If management is seeing this review, all your employees need to do better.
Gina Seq
Young gent taking drive thru orders this evening is so nice. Excellent customer service. Same for the young gent that brought me my food while I was waiting for a special order.
… moreSamantha Swasey
Location Monroe NY Burger King location. The manager doesn’t wear a name badge, but his name is Sam and, other employee Jaden, are very rude and very very disrespectful. Be aware they will provoke and intimidate a customer, because they both verbally attracted me. Yes the manager Sam will allow the employees to escalate a situation by disrespecting a customer along with himself causing a negative outcome over something small and simple that either know how or just simply don’t want to do for the customer although the customer is entitled. In other words Sam “the manager” entices the employees to do wrong along with him self. DEFINITELY BAD FOR BUSINESS!
Furthermore, I do not doubt any of the reviews I have read because I have experience the same of which many of the customers are saying I just never complained, but I complain and make this review because once customers are disrespected and verbally attacked from an employee and a manager at the same time, especially when the manager, should be able to handle something simple alone, and the customer ask is the employee to please he/she want to only speak to the manager alone and the employer refuses, and the manager agrees with the employee, and they gang up together on the customer verbally abusing the customer, THAT IS GOING TOO FAR!
… moreFurthermore, I do not doubt any of the reviews I have read because I have experience the same of which many of the customers are saying I just never complained, but I complain and make this review because once customers are disrespected and verbally attacked from an employee and a manager at the same time, especially when the manager, should be able to handle something simple alone, and the customer ask is the employee to please he/she want to only speak to the manager alone and the employer refuses, and the manager agrees with the employee, and they gang up together on the customer verbally abusing the customer, THAT IS GOING TOO FAR!
Leo Solomon
It’s 9/27/25 9:30pm. There were only 5-6 cars at the moment and I’ve been in line for over a hour. I’m stuck between another car so I cant even leave if I wanted to. Whoever worked today was unprofessional and did not care at to take care of the customers. There must be some lack of training and professionalism in this establishment. This is unacceptable, corporate needs to investigate and handle this accordingly. I actually just got to the window and the manager messed up my order and was mad and said that’s not her problem. She wants me to go all the way back in line to reorder what she messed up. She was rude and disrespectful.
… moreMicheilys Garcia
0 stars service – can you hire competent people? Waiting in line for half hour. Only 2 workers and they don’t even know what to do . Also, at night, the drive thru never works
… moreDylan Lappin
So I was driving and took a bite it felt very bare. For a $15 dollar meal this just looks so poor. They really don’t take their time to make your food. Got home and opened it up and it just looked like a mess. Especially since this is the new sandwich it should look and taste good. Been going to this location since I was a kid but I think I need to switch it up. Not pumped by the service.
… moreCristian S.
If I could, I would give this establishment 0 stars. I arrived with my family to eat and take a break during a trip to Stamford, CT. After finishing our meal, I wanted to use the restroom, but we were denied access because they claimed it had already been cleaned.
It is absurd that a fast-food chain would deny restroom access to paying customers who clearly consumed food on-site. On top of that, the person in charge was extremely rude and ordered the staff not to open the restroom door for us.
A terrible experience.
… moreIt is absurd that a fast-food chain would deny restroom access to paying customers who clearly consumed food on-site. On top of that, the person in charge was extremely rude and ordered the staff not to open the restroom door for us.
A terrible experience.
Ausra Jankauskiene
We waited for 20 mins. To get our order. Manager was outside collecting the garbage. His not really caring what’s going on. Girls was cooking and putting the orders because they not was having a register…after came some guy his was taking care off orders… But food was already cold… On the counter for 10 mins.
… moreMichelle Ladd
I’m so glad I went back to Burger King. This store has one amazing manager. Her name is Makayla. She’s a sweetheart. She makes sure that your food is the way you want it. She’s so polite. She has a heart and that’s what I like. Keep up the great work. She is one amazing young lady.
Just to let everyone know I went back in there and I found out that Makayla is no longer their so I will not be going there they have a manager from Chester there who is SO SO SO NASTY he is one rude man I hope you start paying your paying your employees so they stay
… moreJust to let everyone know I went back in there and I found out that Makayla is no longer their so I will not be going there they have a manager from Chester there who is SO SO SO NASTY he is one rude man I hope you start paying your paying your employees so they stay
Recreation Specialists
1st, you can tell alot about the whole establishment by the condition of the bathrooms. The men’s room was super clean, quiet and pristine appliances. 2nd, I believe the common sausage and egg and cheese croissant from BK is better than anyone else’s (I have tried all the others).
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