Hours
| Saturday | 11 AM–11 PM |
| Sunday | 11 AM–9 PM |
| Monday | 11 AM–10 PM |
| Tuesday | 11 AM–10 PM |
| Wednesday | 11 AM–10 PM |
| Thursday | 11 AM–10 PM |
| Friday | 11 AM–11 PM |
Address and Contact Information
Address: 1480 Major Mackenzie Dr E, Richmond Hill, ON L4S 0A1, Canada
Phone: +1 365-550-0054
Website: http://burgerfactory.ca/
Menu Photos
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Reviews
Pedram N.
Nice customer service and a clean, well-maintained store with tidy washrooms. The menu offers a good variety of burgers, sandwiches, fries, and more. Everything was fresh and tasty, but the prices are on the higher side for what you get. Overall, it’s a solid spot for a quick bite if you’re in the area, though a bit more value for the price would make it even better.
… moreFarshad Ghobadvand
We recently ordered from Burger Factory and everything was outstanding! We got the classic Cheeseburger, the famous Juicy Lucy, Poutine, and the Grilled Chicken Burger, and honestly, every single item was delicious.
The burgers were perfectly juicy, packed with flavor, and cooked just right. The Juicy Lucy was next-level, that molten cheese center was pure heaven! The Grilled Chicken Burger was tender, flavorful, and surprisingly juicy for a chicken option.
But the real star of the show was the Poutine. The fries were crispy, the gravy was rich and savory, and the cheese curds… wow. They were perfectly squeaky and melted so beautifully. Hands down one of the best poutines we’ve had!
Everything tasted super fresh, the portions were generous, and the flavors were bold without being overwhelming. Burger Factory clearly knows what they’re doing.
If you’re craving burgers, poutine, or just really good comfort food, this place is a must-try. Highly, highly recommended, we’re already planning our next order!
… moreThe burgers were perfectly juicy, packed with flavor, and cooked just right. The Juicy Lucy was next-level, that molten cheese center was pure heaven! The Grilled Chicken Burger was tender, flavorful, and surprisingly juicy for a chicken option.
But the real star of the show was the Poutine. The fries were crispy, the gravy was rich and savory, and the cheese curds… wow. They were perfectly squeaky and melted so beautifully. Hands down one of the best poutines we’ve had!
Everything tasted super fresh, the portions were generous, and the flavors were bold without being overwhelming. Burger Factory clearly knows what they’re doing.
If you’re craving burgers, poutine, or just really good comfort food, this place is a must-try. Highly, highly recommended, we’re already planning our next order!
Samrand Chalak
Burger Factory offers a delicious burger with pure, high-quality meat that truly satisfies. The taste was rich and juicy, and overall, it was a great experience. However, I expected a more classic presentation with lettuce and tomato, but it came quite plain—just the bun and patty. While still tasty, adding basic toppings would improve the overall balance. I definitely recommend it for the flavor and quality. When you’re shopping at Fairview Mall, it’s a great spot to grab a quick and tasty burger sandwich. Also, enhancing the outdoor view or seating ambiance would make the experience even better.
… moreLuki Danu
Tasty Burger place with a variety of options.
Juicy Lucy has cheese in the patty. I got one on fire which was nice.
Got a side of Mac n cheese bites.
Poutine and onion rings.
The tornado fries could have been crispier.
The utility steak sandwich had a good taste though there was so much meat it was hard to pick up.
Oreo and caramel milkshakes were good.
The funnel cake was pretty crispy.
… moreJuicy Lucy has cheese in the patty. I got one on fire which was nice.
Got a side of Mac n cheese bites.
Poutine and onion rings.
The tornado fries could have been crispier.
The utility steak sandwich had a good taste though there was so much meat it was hard to pick up.
Oreo and caramel milkshakes were good.
The funnel cake was pretty crispy.
ValWies Danu
Went here with our grandkids. The place was empty on a Tuesday night. We ordered variety of foods. Juicy Lucy, Utility Steak, Crispy Chicken burger, Tornado fries, a couple of milk shakes, and also the Funnel Cake with ice cream.
The burgers were fantastic. The Utility steak, the meat and melted cheese was so much it fall off the bun. The Tornado fries was fun. The Funnel Cake was good, but the cake was too dry, needed the ice cream to soften it. All in all, a very satisfying dinner.
… moreThe burgers were fantastic. The Utility steak, the meat and melted cheese was so much it fall off the bun. The Tornado fries was fun. The Funnel Cake was good, but the cake was too dry, needed the ice cream to soften it. All in all, a very satisfying dinner.
Sir Kumamon
Place was pretty empty when we came in to do take out on off peak hours which was pretty nice.
Order went quickly and nicely. We got two ultimate steak sandwiches and two poutines.
The ultimate steak sandwiches were really good, and it was really easy to eat. It was a soft texture with pleasing flavour.
The poutines were a nice compliment to the sandwiches as well. It had lots of gravy and cheese topped on it.
Overall the food there is pretty good!
… moreOrder went quickly and nicely. We got two ultimate steak sandwiches and two poutines.
The ultimate steak sandwiches were really good, and it was really easy to eat. It was a soft texture with pleasing flavour.
The poutines were a nice compliment to the sandwiches as well. It had lots of gravy and cheese topped on it.
Overall the food there is pretty good!
Sandip Singh
Stumbled across this place as I was running some errands on the East end. Had the veggie burger. As the patties were frozen we were told it would take 10-15 minutes to get the order ready . After the 15 minutes, we were given the food as shown in the pictures. The burger was okay. Not the greatest but not bad either. I personally would not come back as there was nothing compelling from a vegetarian perspective.
… moreJason Mak
Maybe I goofed and made a mistake ordering the Juicy Lucy. It sounded the most interesting and I was expecting to be blown away or for it to look like some of the cheeseburger photos posted online.
It looked nothing like the cheeseburger from Burger Factory that’s posted online. The patty was not even thick at all! I received a thin patty which contained cheese but I had to get to the center of the burger to get a bit of cheese oozing out. The rest of the patty was essentially a Mc D caliber patty.
If you look at the pic I posted, the meat to bun ratio was also totally off. The bun was bigger than the meat so I had bites where I was literally just eating thick bread and veggies. The cheeseburger photos show big chunky meat patties so I’m wondering if I got an employee who didn’t really know what he was doing?
I opted for a combo and got mac n’ cheese bites as my side. These were exceptionally disappointing. I’m no mac expert but I’d be willing to bet a dollar that they use Kraft dinner in these mac n’ cheese bites. Overly salty, overly processed. No dipping sauce, just came with two ketchup packets on the side.
For a meal that hit me for over $20 I truly felt ripped off. This combo was NOT worth $20+. I had a double Shack burger from Shake Shack literally a week prior to eating here and that burger was MILES better and way more “gourmet” tasting than this one.
… moreIt looked nothing like the cheeseburger from Burger Factory that’s posted online. The patty was not even thick at all! I received a thin patty which contained cheese but I had to get to the center of the burger to get a bit of cheese oozing out. The rest of the patty was essentially a Mc D caliber patty.
If you look at the pic I posted, the meat to bun ratio was also totally off. The bun was bigger than the meat so I had bites where I was literally just eating thick bread and veggies. The cheeseburger photos show big chunky meat patties so I’m wondering if I got an employee who didn’t really know what he was doing?
I opted for a combo and got mac n’ cheese bites as my side. These were exceptionally disappointing. I’m no mac expert but I’d be willing to bet a dollar that they use Kraft dinner in these mac n’ cheese bites. Overly salty, overly processed. No dipping sauce, just came with two ketchup packets on the side.
For a meal that hit me for over $20 I truly felt ripped off. This combo was NOT worth $20+. I had a double Shack burger from Shake Shack literally a week prior to eating here and that burger was MILES better and way more “gourmet” tasting than this one.
Hasan Ayaz
Top tier quality, top notch and timely service, with a personal and friendly touch! Burgers are mouthwatering, whether it’s the Juicy Lucy on fire (personal favorite) or the Nashville chicken burger, all their items are fresh and packing flavor with every bite. My go to place for lunch or weekend family dine ins, highly recommended!
… moreMary
Honestly 0 Star for food not even 1
Service was ok!
Unfortunately, the food was extremely disappointing. The meat had absolutely no flavor, and the cheese wasn’t even melted. We paid around $40 ( 2 people ) which definitely did not match the quality of the food. I felt unwell shortly after eating.
I really wish I had read all the reviews before coming here!!!!
… more Service was ok!
Unfortunately, the food was extremely disappointing. The meat had absolutely no flavor, and the cheese wasn’t even melted. We paid around $40 ( 2 people ) which definitely did not match the quality of the food. I felt unwell shortly after eating.
I really wish I had read all the reviews before coming here!!!!