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Counter-serve chain dishing up creative burgers, fries & shakes in a modern space with a sauce bar.
Hours
| Saturday | 11 AM–10 PM |
| Sunday | 11 AM–9 PM |
| Monday | 11 AM–9 PM |
| Tuesday | 11 AM–9 PM |
| Wednesday | 11 AM–9:30 PM |
| Thursday | 11 AM–9:30 PM |
| Friday | 11 AM–10 PM |
Address and Contact Information
Address: 1601 Town Center Dr, Lakeland, FL 33803
Phone: (863) 937-8002
Website: https://www.burger21.com/locations/lakeland/
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Reviews
Janet
Absolutely love Burger 21! Every visit is consistently great. The burgers are always cooked perfectly, packed with flavor, and you can really tell the ingredients are fresh and high quality. I love the variety on the menu—there’s something for everyone, whether you’re craving a classic burger, something more adventurous, or even a great chicken option.
The fries and shakes are a must-try, and the service is always friendly and efficient. The restaurant is clean, welcoming, and makes for an easy, enjoyable meal every time. Burger 21 is hands down one of the best burger spots in Lakeland—I’ll definitely keep coming back! ✨
Thank you Rachel!
… moreThe fries and shakes are a must-try, and the service is always friendly and efficient. The restaurant is clean, welcoming, and makes for an easy, enjoyable meal every time. Burger 21 is hands down one of the best burger spots in Lakeland—I’ll definitely keep coming back! ✨
Thank you Rachel!
R Lin
Burger 21 is usually a pretty good stop! They serve juicy burgers, thick and creamy milkshakes, and my favorite of all: sweet potato fries.
I come back here again and again for those sweet potato fries. The best part is that Burger 21 has a bunch of different sauces, one of which is a marshmallow sauce. Yep, that’s right. Marshmallow sauce with sweet potato fries?! It’s not heaven, but close to as good as it’ll get.
Their milkshakes are good too. They have rotating seasonal ones that are fun flavors. And even their salads are decent if you don’t want a burger- the cobb salad will actually fill you up.
I’d say the one bad thing here is they can be pretty slow. Whether it’s busy or not, it can take a long time just to order and then to also get your food. But it’s usually worth the wait.
… moreI come back here again and again for those sweet potato fries. The best part is that Burger 21 has a bunch of different sauces, one of which is a marshmallow sauce. Yep, that’s right. Marshmallow sauce with sweet potato fries?! It’s not heaven, but close to as good as it’ll get.
Their milkshakes are good too. They have rotating seasonal ones that are fun flavors. And even their salads are decent if you don’t want a burger- the cobb salad will actually fill you up.
I’d say the one bad thing here is they can be pretty slow. Whether it’s busy or not, it can take a long time just to order and then to also get your food. But it’s usually worth the wait.
Rusty McNeely
The service and quality of the food are always above par, though it’s a little pricey.
Sarah did an exceptional job—no surprise there. We’ve had her as our server more than once, and she’s consistently wonderful.
If you have a gluten allergy or are vegan or vegetarian, they offer a wide assortment of options. I would highly recommend them!
… moreSarah did an exceptional job—no surprise there. We’ve had her as our server more than once, and she’s consistently wonderful.
If you have a gluten allergy or are vegan or vegetarian, they offer a wide assortment of options. I would highly recommend them!
Kai L
Great burger joint! Amazing staff and cool relaxed place to eat some yummy smash burgers, hot dogs w crispy warm buns, and sensational shakes. The staff was so nice and helpful, they are a gem. Very clean place too. We are from Chicago and loved the burger 21 here in Lakeland. If you are around, definitely check this place out.
… moreGabriella Calabro
Had Burger21 for dinner and it was a great experience! We were warmly welcomed when we first walked in. We had a choice to order with the cashier or on our own. The food came out and it was so tasty! Sarah brought our food to us, she was kind and smiley. She asked if we needed anything for our dinner and when we finished she even cleared our plates. It was a great experience and we will be back
… moreRob & Reelz
First time here burgers were very good, had the Mac and cheese burger and it was very good. The sweet potato fries with the toasted marshmallow dip was to die for. Rachel was on point with her service and attentiveness I can’t wait to come back to Lakeland for another tournament just to come and eat here again.
… moreellie Donofrio
One of the best places i’ve been to in a while! The employees were so kind and knowledgeable about the menu. Definitely recommend coming in! Also I have celiac and cannot have gluten and loved how accommodating the place was for me.
… moreDariusz gromotowicz
I am deeply disappointed by the way my family was treated during our visit.
I was dining with my three children, including my youngest (age 4) and my daughter who has Down syndrome. My son was mildly restless, making normal child noises — not screaming, not causing a disturbance, and certainly nothing that warranted intervention.
Two men, approximately in their late 50s, chose to sit directly next to us. One of them stared at my daughter in a way that made us uncomfortable. Then, instead of speaking to me as the parent, one of the men addressed my oldest daughter directly, saying:
“Why are you allowing this boy to make noise? We paid to eat here.”
My daughter was stunned. I repeatedly and calmly asked the man to speak to me instead of my child. He dismissed me and told me to “mind my own business,” despite the fact that these were my children.
At that point, I raised my voice to firmly tell him not to speak to my kids. Rather than protecting a family being confronted by strangers, a staff member intervened — not to de-escalate or understand the situation, but to tell me to calm down and threaten to call authorities and remove everyone involved.
Even when the other man stood up and attempted to get in my face in an intimidating manner, no staff member stepped in to protect us or even hear our side. Instead, we were humiliated in front of the entire restaurant and made to look like we were at fault.
As we were leaving, the staff member claimed he had apologized — which is simply untrue. No apology was ever given. The interaction felt performative, meant to reassure other diners rather than acknowledge the harm done.
No adult should ever feel entitled to confront children, especially young girls, and no establishment should tolerate or enable that behavior. The complete lack of empathy, awareness, and basic family-friendly support was shocking.
We left feeling shaken, embarrassed, and unprotected. This is not a place where families — especially those with children with disabilities — are treated with dignity or respect.
… moreI was dining with my three children, including my youngest (age 4) and my daughter who has Down syndrome. My son was mildly restless, making normal child noises — not screaming, not causing a disturbance, and certainly nothing that warranted intervention.
Two men, approximately in their late 50s, chose to sit directly next to us. One of them stared at my daughter in a way that made us uncomfortable. Then, instead of speaking to me as the parent, one of the men addressed my oldest daughter directly, saying:
“Why are you allowing this boy to make noise? We paid to eat here.”
My daughter was stunned. I repeatedly and calmly asked the man to speak to me instead of my child. He dismissed me and told me to “mind my own business,” despite the fact that these were my children.
At that point, I raised my voice to firmly tell him not to speak to my kids. Rather than protecting a family being confronted by strangers, a staff member intervened — not to de-escalate or understand the situation, but to tell me to calm down and threaten to call authorities and remove everyone involved.
Even when the other man stood up and attempted to get in my face in an intimidating manner, no staff member stepped in to protect us or even hear our side. Instead, we were humiliated in front of the entire restaurant and made to look like we were at fault.
As we were leaving, the staff member claimed he had apologized — which is simply untrue. No apology was ever given. The interaction felt performative, meant to reassure other diners rather than acknowledge the harm done.
No adult should ever feel entitled to confront children, especially young girls, and no establishment should tolerate or enable that behavior. The complete lack of empathy, awareness, and basic family-friendly support was shocking.
We left feeling shaken, embarrassed, and unprotected. This is not a place where families — especially those with children with disabilities — are treated with dignity or respect.
Danielle Shafran
Love coming here. The quick service is awesome and they cleaned a table for us immediately as we got in. Food was delicious, got the Cheesy burger and onion straws. Rachel was super nice and chatted with us as she cleared our table.
… moreAll about stuff TV “Reckless”
The food is always great but I got their chicken sandwich and man…that thing was amazing. Definitely will get that again. The sauce bar is aweosme they always have a good selection of those as well as drink options.
… more