Allen Bartman
Great food and great service. Gustavo Dzul waited on us over the week we were there and provided exceptional service. He even prepared a “going away” treat for us on our last day.
… moreAlex
Variety of foods, speed, and hardworking and friendly stuff. The only complaint is the incredible sweets are served only during dinner time, the breakfast version of deserts include plain baked products and donuts, this just doesn’t do it for me.
… moreMelissa Jensen
This is the Mexican all inclusive buffet. There is a doorway that leads into the international buffet, they are side by side. . They are both excellent with lots of options. The service is so friendly and inviting. The cappuccino in the morning is delightful.
… moreElnaz M
The staff and service are kind and attentive. The food is good for a buffet. Different options for each meal.
… moreJulls
Great food, impossible not to find something you like. They have chocolate covered fruits almost every morning, lots of fruit options, meats, fish, pastries, omelet and pasta stations, crepes, etc. Huge variety. They also have a self serve coffee machines that make great latte and cortado coffee. Fresh juices, 5-6 varieties, served every morning. Waiters are attentive and friendly. Do not pass the soups they serve for lunch, every single one I tried was delicious.
My only two suggestions would be to have more dessert options for lunch (plenty for breakfast, but lunch is lacking variety) and maybe add condensed milk or chocolate next to crepe station during lunch time, since the only option they have for crepes are diced fruits and jam. Otherwise, plenty of great options for breakfast and lunch.
Special thanks to our waiter Ruben who made our meals even more enjoyable.
… moreKathy Travers
Santiago Cab from Hacienda Maya Palace was our waiter for the 2nd year in a row. I can’t say enough great things about him. The two that stand out the most is hard worker and heart warming smile! The atmosphere is spectacular! We will be returning again and sitting on Santiago’s side! Thank you for a dream vacation 🙂
… moreVj Ram
This was our third visit to Barcelo Maya Palace, and it certainly won’t be our last! One of the main reasons we keep coming back is because of a dear friend we met at the Hacienda buffet—Marcelo Tec.
Marcelo, along with his partner Yesica Quillen, has always gone above and beyond to make us feel like family. His exceptional service, warm friendliness, and genuine kindness truly set him apart. Over the years, Marcelo has become more than just a server—he’s become a friend.
If you’re dining at the Hacienda buffet, I highly recommend asking for Marcelo. He will make your experience unforgettable, just like he has done for us time and time again.
… moreT Rant
We were staying in Barceló Maya Riviera but as their buffet was closed for dinner (due to COVID restrictions) we ventured out to Maya Palace. The buffet was absolutely disgusting and the decor very outdated. None of the food was seasoned – at all. Also, the hygiene in Hacienda was below par. Waters were nonchalant.
… moreConstantin Zh
This is a very great buffet. Yes they do not change their meals much..but you can definitely find a lot to eat. Tacos, burgers, meat etc was always great. Thanks to all hardworking stuff there. Special thanks to Ruben Altunar and Brayan for the great service provided and for my and daughter’s Birthday well organized celebration.
Regards
Konstantin.
… moreDoron Yahav
Pedro and Maria took good care of us!
Food: …
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