Prepare your taste buds for an authentic taste of Hokkaido, Japan, right here in Kapolei. The highly anticipated BRUG Bakery is set to open its doors on February 14th, bringing its famous handcrafted breads and pastries to the community. Experience the artistry of traditional Japanese baking, where every loaf is a testament to quality and passion. Get ready to indulge in freshly baked delights that promise to transport you to the heart of Japan’s culinary landscape.
Address and Contact Information
Address: 4450 Kapolei Pkwy #204, Kapolei, HI 96707
Phone: (808) 470-2200
Website: http://brugbakery.com/
Menu Photos
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Home | BRUG Bakery in Hawaii
BRUG Bakery is a German-influenced Japanese style bakery with multiple locations across Hawaii. We take pride in making 70+ great-tasting sweet and savory …
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Hours and Locations · BRUG Bakery, Lanai at Ala Moana Foodcourt · Brug Bakery Ala Moana · BRUG Bakery Kapolei COMING SOON! · BRUG Bakery Kahala · BRUG Bakery Manoa …
About | BRUG Bakery in Hawaii
LOCATIONS · KAHALA · MANOA MARKETPLACE · LANAI AT ALA MOANA MALL · PEARLRIDGE · ALA MOANA · KAPOLEI · Email Signup.
Reviews
Mary Arao
Went there on two occasions… Sunday about 815a and Tuesday 11a. There is a lot of free parking. I like the vibe of the atmosphere, however seems a little narrow between the pastry picking stations to the service counter/ register. First visit, there wasn’t as much savory pastry but i got a coupon and redeemed it on my second visit. Second visit there was more savory pastry. The problem i got was that before i reached the service station, i asked an employee restocking if the coupon could be redeemed for any flavor bear (regular, strawberry or chocolate) and she said “yes”. So when i got to service station/ register i asked for a flavor and the other employee said i could only redeem for the regular. I understand its about 1 1/2 weeks into opening, but all employees should be on the same page. Another thing to think about… don’t go too early if you want more pastry options.. savory and sweet. Other then that, glad there’s a brug-kapolei.
… moreZayla Takaoka
FYI They are open from 8am-6pm but hours are subject to change (thats why they havent posted it yet). Come early if you’d like the seasonal stuff cause they sell out fast. I came around 11 and they had a ton of breads out but no banana custard puppy seasonal bread 🙁 The cashiers and staff were nice, coffee came out timely and was good! My favorites were the beef curry pan (crunchy bread on the outside, flavorful curry on the inside), the Bear panna cotta (creamy sweet custard with some raspberry bits inside sleeping on a sugar cookie you can eat) and the strawberry matcha (comes with chopped strawberries inside). Will definitely come back at an earlier time to try more treats.
… moreJules Faith
Employees were very kind with giving suggestions and helping me after an item I purchased fell. The store is bigger than other locations, and the newer displays for the bread are nice. The location exclusives are also cute and bear themed, a little expensive but they’re cute. There’s no in-restaurant seating but there’s some outside seating in front of down to earth and around the shopping plaza.
… moreMimi Tamon
They definitely have some kinks to work out
When we first went in we were so excited that there’s a location closer to us finally. And the excitement slowly died down the longer we stayed.
The pastries are cute yes, but I saw employees refilling them not doing F.I.F.O. They were just putting fresh pastries in the front. So word of caution don’t grab from the back – they’re probably stale… I can say even some of our pastries were more soggy than crunchy. Flavor was great though.
I also like when a bakery has allergens on the info placard. This bakery doesn’t just FYI.
Lastly….dont get drinks from here. Really. I got a strawberry matcha and husband got a caramel latte. Upon first sip of my matcha it was so sweet it literally hurt my teeth – and I have a sweet tooth haha. The matcha was also just weak. I came home and added more matcha from my own collection which made it great lol. If you’re a matcha girly – skip the matcha from here. I promise.
My husband said his caramel latte was also overly sweet.
Drinks – 0/5 I promise
Pastries – 2.5/5 – textures wrong but flavor was good
Service – 5/5
Price – 2/5 ($50 for two drinks and 8 pastries)
Overall- 2/5
I’m sure they’re just learning but for now – I won’t return for a little while. I’ll go to some other bakeries in the area.
… moreWhen we first went in we were so excited that there’s a location closer to us finally. And the excitement slowly died down the longer we stayed.
The pastries are cute yes, but I saw employees refilling them not doing F.I.F.O. They were just putting fresh pastries in the front. So word of caution don’t grab from the back – they’re probably stale… I can say even some of our pastries were more soggy than crunchy. Flavor was great though.
I also like when a bakery has allergens on the info placard. This bakery doesn’t just FYI.
Lastly….dont get drinks from here. Really. I got a strawberry matcha and husband got a caramel latte. Upon first sip of my matcha it was so sweet it literally hurt my teeth – and I have a sweet tooth haha. The matcha was also just weak. I came home and added more matcha from my own collection which made it great lol. If you’re a matcha girly – skip the matcha from here. I promise.
My husband said his caramel latte was also overly sweet.
Drinks – 0/5 I promise
Pastries – 2.5/5 – textures wrong but flavor was good
Service – 5/5
Price – 2/5 ($50 for two drinks and 8 pastries)
Overall- 2/5
I’m sure they’re just learning but for now – I won’t return for a little while. I’ll go to some other bakeries in the area.
Sarah Hirt
Let’s start with the good. I am a super fan of Brug. I will always love their bread. Period.
Today’s con: I have obtained a lot of gift cards because of my love for Brug, and today’s registers could not accept gift cards. If you plan to pay via Brug gift card, here’s your heads up before coming to the Kapolei location. It will most likely be remedied soon, but I thought I’d be a friend to others by sharing this.
… moreToday’s con: I have obtained a lot of gift cards because of my love for Brug, and today’s registers could not accept gift cards. If you plan to pay via Brug gift card, here’s your heads up before coming to the Kapolei location. It will most likely be remedied soon, but I thought I’d be a friend to others by sharing this.
Kylie-Ann Smith
One of the most spacious Brug’s here. Very good food and service
… moreApril Kaneshi
They ran out of my favorite b4 12pm
Service: …
… moreService: …