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Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.
Cafe/bakery chain preparing small-batch, New York-style bagels, plus breakfast & lunch sandwiches.
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Bruegger’s Bagels Amherst/Tuscan’s | Bagels, Coffee, Breakfast
At Bruegger’s, we’ve been serving NY-style bagels for over 40 years. Taste the tradition when you visit the Amherst location at 170 N Pleasant St.
Bruegger’s Bagels Amherst, MA
Amenities: Catering, WiFi, Dine-In, Gift Cards Accepted, Order Online. Order OnlineOrder CateringGet Directions · All Locations>; Massachusetts>; Amherst.
Bruegger’s Bagels – Everything You Need In A Single NY Bagel
Since 1983, Bruegger’s Bagels has given the world a much-needed taste of authentic NY culture. Our timeless bagel recipes delight all ages, so eat with us …
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Reviews
Swan Keyes
What happened to Bruegger’s?? This was the best bagel place for decades and since Covid they just let the place slide like crazy—the floors are filthy and the interior just feels incredibly run down, like there is no management, or no one who cares. I don’t see how they could pass a health inspection looking like this. Staff is friendly but the vibe is just low.
After seeing the response from the owner, inviting me to update my review (glad someone is responding to messages, at least): The way to resolve the issue really has nothing to do with me, personally, but the state of the shop itself. I will add photos. Check them out and ask if this is a place you would want to eat. And compare these photos with the beautiful one you have up from years ago, with the black wall and tables in the same spot I photographed. The whole place needs to be deep cleaned, restored, and maintained. Have a designer come in or just look at your own old photos for guidance and put tables and chairs back, make it a place people want to be again.
When I was there I asked the employees what had happened and they said the tables came out during Covid and were never brought back and the manager quit recently and they haven’t been able to retain staff. So leadership is clearly needed or this place will close, which would be a loss to the neighborhood. It was a great place and can be again.
… moreAfter seeing the response from the owner, inviting me to update my review (glad someone is responding to messages, at least): The way to resolve the issue really has nothing to do with me, personally, but the state of the shop itself. I will add photos. Check them out and ask if this is a place you would want to eat. And compare these photos with the beautiful one you have up from years ago, with the black wall and tables in the same spot I photographed. The whole place needs to be deep cleaned, restored, and maintained. Have a designer come in or just look at your own old photos for guidance and put tables and chairs back, make it a place people want to be again.
When I was there I asked the employees what had happened and they said the tables came out during Covid and were never brought back and the manager quit recently and they haven’t been able to retain staff. So leadership is clearly needed or this place will close, which would be a loss to the neighborhood. It was a great place and can be again.
Tod Woolf
Most bagel varietiea were out at 10Aam on Sunday. I got a five cheese “bagel” which waa actually just bread. It took 30 minutes to get my order, even though there were just 3 groups in front of me. The guys behind the counter were nice enough, but poorly groomed, and shoild have had hair nets. The place was in need of upgrading. I love Bruggers in general,cbitvnot this one.I
… moreEmma F. Payne
It was okay. The bagel I got was a little too hard, and the cream cheese was decent. The iced coffee was a pretty basic iced coffee, but it was good. There was both indoor and outdoor seating. Nothing to brag about, but I would try this place again.
… morePhil Nogee
Used to be one of my favorite places. Total lack of effort put in these days, place was dirty no selection of bagels employees were lackluster. The Works is a block up the road and is excellent i think this establishment is not long for the world unfortunately.
… moreDoris Mundo
Very odd encounter. Went into restaurant around 7:30 AM today. On approach store was dark. Register on, bagels, out, cold drinks where they should be. Only thing missing was staff. Called out, no response, went closer to kitchen and called out…no answer. Started to call Amherst police Department, as I worried something sinister or medical may have happened. My friend jiggle a door know and a surprised young man came out stating, “We’re closed. Staff person no showed.” I suggested he lock the front door to prevent others coming in.
This is not the same Bruegger’s that I knew and loved years ago. There food may still be great, but their days and hours of operation seem to change by the moment, which means I can’t plan ahead.
… moreThis is not the same Bruegger’s that I knew and loved years ago. There food may still be great, but their days and hours of operation seem to change by the moment, which means I can’t plan ahead.
Lisa DeWitt
Travellers, it is not easy to find a great bagel and sometimes nothing else will fit the bill. Brueggers bagels get the job done the breakfast bagel sandwiches are fantastic especially the Vermonter with maple syrup. It is delicious and easy to eat on the move. The atmosphere is pleasant and the menu is great but everything goes on a bagel. The coffee is really good and worth the stop. Check it out. We recommend.
TLDR. Great great bagel sandwiches
… moreTLDR. Great great bagel sandwiches
K
Went back to Bruegger’s bagels after a year of being gone a family tradition in our home and was thoroughly disappointed. Not only had the quality of the service gone down but the quality of their wants delicious bagels had as well. They gave us everything bagels with no seasoning and pumpernickel bagels that had holes in the sides of them. Also there was an up charge for majority of the bagels that used to be included with the dozen. The people behind the counter were very attentive and did not provide good service. They were rude, talking amongst themselves and not even listening to their clientele. Our family will now be switching to Tandem Bagel. The service and QUALITY of bagel we received today, after 25 years of loyalty to this company, was a huge disappointment !
… morePhantomQueen
I love bagels and this place is FOR BAGEL lovers..or so it claims.
It is Sunday 10 am on March 17th.
Our first time at this famous chain and as we entered the shop, we right away approached the cashier to place our order. The cashier that had a tag of “shift supervisor” acknowledged us, waited for us to start ordering and after I had already said Hi, asked him about his day and then said my order outloud , he (with a smirk on his face) pointed in the direction of the kitchen staff and said “yeah, you’ll need to order it there first!” (I think he was getting off on the fact that we were bran new customers and didnt know “their system”)
Fine, he is basking in his “bagel supervising” role , didnt even let that bother us, went to see young/ very friendly kitchen staff to place our order.
We ordered 3 different bagels, asked for all toasted w/ plain cream cheese. Now, when you have a bad experience from just walking through the door of the shop you’ve never been to before, you seem to just not even care about what happens next, you want to pay for food or services and just leave to never return. So we simply discussed our plans for that morning while waiting on the bagels. Order was completed, grabbed it, paid for it with desire to never come here again.
Now, who eats bagels without TOASTING them? If you do, you’re an animal! We specifically asked for TOASTED, and apparantly , warming the exterior part of the bagel equals to toasting them. Sad !
One and only good thing about this place, they didn’t skimp on cream cheese, but when you have a soft bagel it really doesnt matter how much cream cheese you might schmear on that! Really, it doesnt!
Lesson learned- if you get “great” customer service from the “shift supervisor” the moment you walk in- you should turn around and leave!
Additionally, the kitchen staff complained the entire time about the big order they had just received for 38 bagels and how “tiring and “great”” it was.
Amherst is a college town, i dont see why this bagel shop shouldn’t go to college to better their customer service skills. Bruegger’s Bagels, please start with your “shift supervisor”.
… moreIt is Sunday 10 am on March 17th.
Our first time at this famous chain and as we entered the shop, we right away approached the cashier to place our order. The cashier that had a tag of “shift supervisor” acknowledged us, waited for us to start ordering and after I had already said Hi, asked him about his day and then said my order outloud , he (with a smirk on his face) pointed in the direction of the kitchen staff and said “yeah, you’ll need to order it there first!” (I think he was getting off on the fact that we were bran new customers and didnt know “their system”)
Fine, he is basking in his “bagel supervising” role , didnt even let that bother us, went to see young/ very friendly kitchen staff to place our order.
We ordered 3 different bagels, asked for all toasted w/ plain cream cheese. Now, when you have a bad experience from just walking through the door of the shop you’ve never been to before, you seem to just not even care about what happens next, you want to pay for food or services and just leave to never return. So we simply discussed our plans for that morning while waiting on the bagels. Order was completed, grabbed it, paid for it with desire to never come here again.
Now, who eats bagels without TOASTING them? If you do, you’re an animal! We specifically asked for TOASTED, and apparantly , warming the exterior part of the bagel equals to toasting them. Sad !
One and only good thing about this place, they didn’t skimp on cream cheese, but when you have a soft bagel it really doesnt matter how much cream cheese you might schmear on that! Really, it doesnt!
Lesson learned- if you get “great” customer service from the “shift supervisor” the moment you walk in- you should turn around and leave!
Additionally, the kitchen staff complained the entire time about the big order they had just received for 38 bagels and how “tiring and “great”” it was.
Amherst is a college town, i dont see why this bagel shop shouldn’t go to college to better their customer service skills. Bruegger’s Bagels, please start with your “shift supervisor”.
K Eber
I went to this place today for breakfast. The guy who waited on me was very rude. I asked for two small coffees and two brisket bagel sandwiches. I asked if the bagels could be grilled? He replied “THEY ARE TOASTED NOT GRILLED!” I said same thing. He finally completed my order, then hands me my order. I asked where’s the other coffee? He made a facial expression as if I was annoying him. I said I asked for a small coffee. He stated ” WE NO LONGER SELL SM. COFFEE!” So why didn’t he tell me that when I ordered? He is not customer service material. Upon leaving I heard another customer say in regards to the server that he must have woke up on the wrong side of the bed. Also, this place rarely have creamer/ milk. One time they were out of sugar. They need to get it together or get a job where you don’t have to deal with the public!!!!!
… moreNolan
Delicious! So many different flavors and styles here. This was my first time trying the food at Bruegger’s Bagels. I had tasted the Sriracha Honey Sunrise and the Smoked Salmon Signature. The staff was very accommodating to allow me to swap the peppered bacon on the first sandwhich with chicken sausage. The sriracha sandwhich was a bit greasy, so I wish they had double wrapped it since it was put in the same bag as the other sandwhich.
There is currently no dine-in, but delivery is available with doordash. Everybody wears masks at this location, and social distancing is enforced. There is no sanitization between customers though.
… moreThere is currently no dine-in, but delivery is available with doordash. Everybody wears masks at this location, and social distancing is enforced. There is no sanitization between customers though.