
Address and Contact Information
Address: 198 Post Rd, Wells, ME 04090
Phone: (207) 216-9905
Website: https://www.clamshantymaine.com/
Menu Photos
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Fried Seafood and Sandwich Restaurant | Brown’s Clam Shanty
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Brown’s Clam Shanty, 198 Post Rd, Wells, ME 04090, US – MapQuest
Reviews
Pros: the fried scallops were superb – batter was light and crispy, and cook was absolute perfection. French fries were legit.
+ outdoor seating is a plus! We were able to have a nice dinner with our puppy in tow!
Cons: 37$ for the lobster roll + clam chowder combo – the chowder was thick and floury and did not taste of much, I’ve had better canned ones.
Onion rings were a bit of a letdown, dry and unexciting.
Over the past five years we’ve been here several times and literally every time I’ve witnessed some level of altercation between the very nasty owner and a patron. Today was my turn. I was sympathetic to him until now, but having firsthand experience dealing with him, it is clear why people tend to get into scrapes with him. Lousy attitude, confrontational demeanor, insulting and degrading… dude, grow up.
So here’s what happened: We paid extra for a shared plate but were refused a second plate so we could… ya know… SHARE IT. He outright refused. We’re talking about a paper plate. One. I asked twice and was basically told to go pound salt. I walked away without another word and was told I was throwing a tantrum. Part of me wishes I’d actually given him a demonstration of one after that, but one of us had to be the grown up…
I have never experienced anything quite like this and will not be risking it again. As a business owner myself, I cannot for the life of me understand the logic here. I’ve given discounts and scrapped charges for people many times just to maintain good relations and we’re not talking about a ten cent paper plate. Unbelievable. My business has survived every minor concession and those concessions have usually led to repeat and loyal business. I would be out of business within a year if I was this much of a jerk to my clientele. Be glad yours is a tourist business, pal. It’s the only thing keeping you going – no need for return customers. Take the money and run.
We brought our own reusable water bottles, as we often do, to reduce plastic waste and avoid unnecessary single-use bottles. We did notice the signs stating “no outside food or drink,” but we’ve never had an issue at any other restaurant when it comes to bringing our own water—especially when no complimentary tap water is provided.
As we started to eat our meal, the manager came out and very aggressively informed us that even our personal water bottles weren’t allowed at the table. There was no room for discussion—just a public reprimand. It made it difficult to enjoy the rest of our meal.
We understand that policies are policies, and the manager is free to enforce the rules of his establishment. But the approach really matters. Again this was because we had our water with us. It’s also worth noting that a strict no-outside-drinks policy, even for water, could be challenging for parents with young children or those with dietary or health needs.
At $85 for lunch—and closer to $95 if we had purchased bottled waters just to comply—we expected a more welcoming experience. We won’t likely return, not because of the policy itself, but because the ask is not how restaurants today handle providing water. If water stations would have been available it would have helped.
From the minute we ordered our meal, delivered to our table and the follow up, our service was impeccable. Everyone there was so nice and the restaurant offers seating indoor and outdoors.
Decor selection matches what you expect Maine to represent.
Highly recommend Brown’s Clam Shanty!