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Reviews
When we first sat down, the table was completely dirty and had clearly not been wiped off. We ended up cleaning it ourselves before we could even sit comfortably. It wasn’t a great first impression.
We spent about $77 on two appetizers and three meals during lunchtime. Since it was our first time there, we asked the employee ringing us up a few questions about the menu. Instead of being helpful, she seemed irritated that we were asking questions, which made the interaction uncomfortable.
I ordered the grilled chicken parmesan sandwich, and it was by far the worst part of the visit. The chicken was not grilled at all. It appeared to be a frozen chicken breast that had been boiled and placed on a bun with sauce on the side. Water was literally coming out of the chicken, which soaked the bun and made the whole sandwich soggy and unappetizing.
Another uncomfortable part of the experience was that multiple homeless individuals were lingering very close to where we were eating and staring at us the entire time. I want to be clear that I have nothing against people who are struggling, but it made the dining environment feel very uncomfortable. We even ended up buying them food because they were standing nearby watching us eat.
Overall, the location itself was nice and the seating area looked good, but the dirty table, poor customer service, and very low food quality made the experience disappointing—especially for a birthday lunch. Maybe it was just a bad day or bad luck, but unfortunately after this visit we will not be returning.
We arrived 30 minutes before closing and planned to sit and enjoy our cheesecake. Despite informing the staff, we were handed to-go cups, and our dessert was packed to go, making us feel unwelcome from the start. Throughout our time there, we were given multiple warnings about the time, which felt excessive and rushed. At 2:57 PM, just before closing, we were given a hard time about using the bathroom before leaving, which added to the unpleasant experience.
Additionally, a staff member began sweeping right next to our table a5 240pm, while we were still eating, which felt rude and inconsiderate. I understand the importance of closing on time, but the way it was handled made us feel like an inconvenience rather than valued customers.
Unfortunately, due to this experience, I wouldn’t return. It’s a shame because the ambiance and potential for a great visit were there, but the rushed and dismissive service overshadowed it.