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Stop by Braum’s before going to the next Football game to cheer for the Texas Tech Red Raiders. Try a delicious Bacon Cheeseburger served on a freshly baked bun from Braum’s very own bakery. If you haven’t tried one before you should order one today. We are located across from campus on University.
Longtime Oklahoma-based chain offering fast-food burgers, ice cream & a full range of groceries.
Address and Contact Information
Address: 905 University Ave, Lubbock, TX 79401
Phone: (806) 686-5418
Website: https://www.braums.com/
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Braum’s Ice Cream & Dairy Store
Visit Braum’s today for a quick and delicious meal, an ice cream cone, or to pick up your groceries at our fresh market grocery store. Braum’s is open from …
Driving directions to Braum’s Ice Cream & Dairy Store, 905 … – Waze
Braum’s Ice Cream & Dairy Store. 905 University Ave, Lubbock, TX 79401, USA. (806) 686-5418 · braums.com. Closed now. Sunday10:30 – 02:00.
Braum’s Ice Cream & Dairy Store – Reviews, Photos & Phone …
Braum’s Ice Cream & Dairy Store is a popular local destination in Lubbock, TX, known for its wide array of ice cream flavors and dairy products.
Reviews
scott bailey
1 Star is giving way to much credit. Ordered a vanilla malt, strawberry shake, a DP and a chocolate ice cream, and it was read back to us correctly. When we got to the first window, it had been changed and it took a bit to get it correct. The lady at pay window was extremely nice and laughed about it with us. When we go to the pick up window, the chocolate scoop of ice cream was setting there waiting for us. It took a little bit of time but a young lady finally picked it up and handed it out the window, no words were spoken. She then went about making the DP, opened the window and handed it to us, still no words. A short time later she returned to the window with the small strawberry shake, still no words. After a few minutes a different young lady came to the window and informed us we would have to pull up and wait for the malt. We informed her that we had been in line long enough, and we were not leaving the window until our order was complete. She then shut the window and went to tell a young man. He came to the window and told us we had to pull up and wait, we told him no as well. 5 employees (including a manager) then congregated in front of the window and called us names and laughed at us, as if we were the problem, I guess they thought we could not hear them. Finally we received the malt. Turned out it was not a malt, as it seemed the malt powder was left out. I then pulled around and went inside. The manager who had been with the group talking about us at the window, was helping to get orders out at the counter. I told her that after all that trouble to get the malt, it was not correct. She informed that it had malt powder in it and was indeed a malt. I told her there was not enough to taste. She grabbed the drink from my hand rushed to the back and firmly tossed the drink into a trash can. She returned with a new drink that was not near full, but I had, had enough of her behavior so I let go. I then noticed that the drink was a tan color. After putting my straw in and tasting it, it was obvious what she did. She showed me, by putting a abnormal amount of malt it, to where that was all I could taste and all of the powder did not even get stirred into the ice cream. So she intentionally made my drink incorrectly because she was mad at me. I was not going to write this review as I know, how damaging they can be for a business, but I called customer service and got no answer and no returned phone call. Your restaurant is a joke, because of the manager. If she has this bad of an attitude and shares it with the crew, then all of them are incapable of taking care of customers. If she worked for me, she would be fired and any employee who thinks she handled it correctly could go with her. It was terrible.
… moreRaquel Garcia
I stopped by for some ice cream, and the person at the counter was incredibly welcoming. It’s clear that this spot is a local favorite, serving not just great treats but also a social hub for the community. They offer samples of their many flavors, which is a fantastic help when deciding what to try. My husband ordered the banana split, and it was quite large. While it was good, it wasn’t anything extraordinary.
… moreNSM
I would never expect Braum’s to be in Lubbock, Texas right next to the university, especially the employees they know how to make great Ice Cream.
… moreR Hernandez
Food was terrible the vegetables in my burger were old tasted awful and bacon was so hard I almost hurt my tooth my kids fries were old and I also found some stuff in my shake I opened it up because they didn’t give me any straws I was going to use a spoon and I noticed it had brown and black specks in the my vanilla shake.
… moreTony Stephen
Third time this month they have put mayonnaise on my burger after it being the only thing I ask not to be on my burger. The value of the burger is being diminished by the amount of trips I’m having to take for one. Please have your cooks take their time reading orders.
Edit for another bad order I’ll add pictures. Asked for no mayonnaise they gave me no pickles no lettuce no tomatoes no anything… I eat here every single day I contribute, All I want is a product that I’m asking for. How do these workers have jobs
The manager offered to replace, but that is not a fix in any way form or fashion. Me driving back up there is me spending more money for a bad burger
… moreEdit for another bad order I’ll add pictures. Asked for no mayonnaise they gave me no pickles no lettuce no tomatoes no anything… I eat here every single day I contribute, All I want is a product that I’m asking for. How do these workers have jobs
The manager offered to replace, but that is not a fix in any way form or fashion. Me driving back up there is me spending more money for a bad burger
Charlie Cooke
We drove through Lubbock on our way to Midland. There was a young man (Issac) at the counter. He immediately greeted us with smile, welcomed us in. My daughters ordered and then I ordered. My order is a little particular. With out hesitation Issac ask another employee if she could show him how to put in the computer what I was asking for. She helped him and was really nice about it. It’s awesome to see a young man not be afraid to ask for help when he needs it!
Thanks for serving us this afternoon. Great job!
… moreThanks for serving us this afternoon. Great job!
Colin Postance
The food is good, but if you upgrade to a large, the large leg is way bigger than the large drink makes no sense
… moreAdrian
I’ve been coming to this location for a long time and never had issues before, but lately it’s gone downhill. I don’t know if there’s a new night crew or if they just don’t care anymore. Every time I order, my food is messed up—even though I explain clearly how I want my burger. When I check it, it’s never made the way I ordered.
On top of that, the meat patties haven’t been fully cooked and are still pink inside. I’ve continued to give this store chances, but after this last visit, I won’t be coming back. I was even woken up with a really bad bowel movement afterward, and I’m hoping it’s not food poisoning.
I’ll be avoiding this Braum’s location for a while.
… moreOn top of that, the meat patties haven’t been fully cooked and are still pink inside. I’ve continued to give this store chances, but after this last visit, I won’t be coming back. I was even woken up with a really bad bowel movement afterward, and I’m hoping it’s not food poisoning.
I’ll be avoiding this Braum’s location for a while.
Jennifer Wojciechoski
I am an Amazon driver. I came into this location to use the restroom and get lunch. I walked in smiled at tge young lady behind the counter. Before I could get around the corner where the restroom is, I heard the young lady tell another coworker “I wish the bathroom were for customers only”
As I’m in the restroomI’m thinking to myself does she expect to order my food and take in the bathroom?? Does she expect me to eat with filthy hands?? Like I understand not wanting random people just loitering. But I was here to purchase a hot meal on a cold day and enjoy my break. Not giving yall my hard earned money now, just to have someone be ugly natured. Life why would i pay for that??? I will never be back to this location!
… moreAs I’m in the restroomI’m thinking to myself does she expect to order my food and take in the bathroom?? Does she expect me to eat with filthy hands?? Like I understand not wanting random people just loitering. But I was here to purchase a hot meal on a cold day and enjoy my break. Not giving yall my hard earned money now, just to have someone be ugly natured. Life why would i pay for that??? I will never be back to this location!
Sara Kennedy
Devin at the counter was incredibly rude after we finally got our food after pulling around and waiting out front. I went in to get sauce, ketchup and napkins that weren’t in the bag. Devin told me to fill my own the ones behind the counter were for drive thru only. Even after I explained we were from the drive thru he gave me a handful of ketchup packets not to the new style and 2 sauces. I told him I had a large order and he said sorry, I can only give you 2.
… more