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Longtime Oklahoma-based chain offering fast-food burgers, ice cream & a full range of groceries.
Address and Contact Information
Address: 3506 N Galloway Ave, Mesquite, TX 75150
Phone: (972) 613-4225
Website: https://www.braums.com/store/3506-n-galloway-ave-mesquite-tx/
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3506 N Galloway Ave, Mesquite, TX, 75150. Braum’s Ice Cream and Dairy has been a cherished family tradition for over 50 years, known for its commitment to …
Reviews
Queen of West Texas
Brahms is always our favorite comfort ice cream the food is always on point and fresh you will never be disappointed. It’s a good ole Texas strong classic, keep going guys! Yall are incredible, this spot never misses!
… moreHailee Draughon
Ordered burgers and a salad in the drive thru. Got home and found mold all over the fruit in my salad. Called to get a refund and they said I would have to drive all the way back there to get a refund because my card needs to be present.. it’s a 20 minute drive. I asked the manager if I could just get store credit or something and they said they can’t issue anything that isn’t in person. I asked if they could refund my whole order or at least half if I drive all the way back and they told me I would have to bring all the items back. I don’t know if they didn’t believe me or what, but there was no effort to fix the situation. I even offered to send them a picture of the salad. All I wanted was for them to make this right and there was no option that didn’t cost me more money.
… moreMelinda McClellan
Tried to order a bag of burgers deluxe, with no mayo/pickles 2x through 2 separate employees. They insisted this was not existent. We were given a bag of burgers with no pickles add cheese, didn’t really care as we were starving, and reluctant to have any more effort directed towards explaining to them what is on their own menu. We accidentally told the employee that was all, and then said hey sorry never mind can we also get a cherry limeade and fries. She asked us to repeat what we ordered with quite a bit of attitude (very slow Monday night, but very much were being rushed out of there). We paid, they give us the food, no fries no drink. Gave no interest in trying to fix our issue other than “is it on the receipt” Ma’am you both have the headset on. You know what we asked for multiple times. These employees were very aggravated that my partner and I pointed out a mistake. I hate being a Karen, but as someone who previously worked in fast food, it erks me that even the employees treat it like a BS job. It is still employment, you still treat people like people, and customer service is important, especially when everything is so expensive. If you’re paying for it, you should get what you want.
… moreTee Johns
Always great customer service. Kristen was at the window giving awesome service, when a customer in front of me was being very rude and holding up the line because they felt they should be allowed to give their order at the window. The customer blamed Kristen for the order not being taken at the window. Kristen never stopped smiling and greeting every car even though they were busy as usual. I will definitely continue going to this location for great service. Keep up the great work Kristen despite obstacles.
… moreKristel Mathis
I found a fly in my beverage on Monday July 28th around 630pm. I opened my cup and there it was. This place has not been the same for a while. From customer service to cleanliness.
… moreErick Bostrom
Good food, nice experience, but being served completely in plastic disposable kills the experience, like the plastic spoons bending in half and almost snapping to eat the ice cream. There’s no reason glass and metal utensils can’t be used.
… moreMinerva Davila
I love the products of this place, Enjoy to eat a delicious burger meal .
Today I visit the place with nice and nephew, they enjoyed ad much as I did.
The nice surprise at the Kid’s meal promoted a positive stimulation at their brains. Puzzles!
I really apreciate this kind of compliment!
… moreToday I visit the place with nice and nephew, they enjoyed ad much as I did.
The nice surprise at the Kid’s meal promoted a positive stimulation at their brains. Puzzles!
I really apreciate this kind of compliment!
Diane F
Love these banana splits. Start my meal with that and if there is room, I’ll get a burger and fries. Great ice cream and I can pick the flavors I like.
… moreKenisha Stills
Just left the drive thru and I ordered a banana split and I noticed the car in front of me returned a banana split, so I asked Netta in the window was that the same one that car returned and she proceeded to get smart and say: omg don’t start that mess. Teach your employees how to talk to paying customers. She could’ve simply replied no, it’s not the same, all the extra wasn’t necessary. If I wouldn’t have asked and just contacted the Health Department then I would’ve been in the wrong.
… moreWhimpie Wafer
Great service and prices. Excellent food- cooked to order. The store was super busy and some of the tables weren’t clean, but staff took care of it.
… more