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Do you love eating cookie dough? Have you ever tried it in ice cream? Try Braum’s Premium Caramel Cookie Dough ice cream made with fresh, high-quality milk, cookie dough, and ribbons of caramel. You’ll love it. We are located just 1.5 Miles from George Bush Turnpike near Walmart Supercenter.
Longtime Oklahoma-based chain offering fast-food burgers, ice cream & a full range of groceries.
Address and Contact Information
Address: 3312 Lakeview Pkwy, Rowlett, TX 75088
Phone: (972) 475-7627
Website: https://www.braums.com/store/3312-lakeview-pkwy-rowlett-tx/
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Reviews
Laura Perkins
First time here and had a great experience! The staff was super friendly and the food came out quick. The cheeseburger was average, but the milkshake was amazing!
… moreImmortalGodsRequiem
Only leaving 2 stars because the gentleman working the register for ordering was nice. And the lady working the grocery register was also nice. However, I was greeted this afternoon making my way into Braums very poorly and with rude customer service by a 3rd older woman. I was driving through the ice to get some more food for my elderly Mother. We called ahead and confirmed they were open. We pulled in and were only 1 of 3 customers inside the store. Before we cleared the door a Braums worker (Older Lady) was very rudely saying we parked in a handicap spot. First off we didnt, we pulled up front by the door and the 3 spots to the right of that were handicapp AND its ICE AND SNOW. You cant even see the spots and IM ONE OF TWO CARS THERE. I laughed because I thought she was joking, but no she was serious. I asked if she wanted me to move. She stated “What if someone handicapped shows up” I replied saying “They shouldn’t be driving in this weather.” She rolled her eyes at me, walked off, saying “Wowww”. I didnt see her working since we walked in. She was just walking around. It was almost as if her sole purpose that day was to rudely greet us. I recommend to this woman not to assume negatively to her customers. I have worked in customer service since I was 16 and I never treated anybody like that. You didnt know why I was there. Im sorry you had to come into work during the snowy weekend. Don’t take it out on your customers and find something better to do at work. Never returning to this Braums location.
… moreClint Wood
Poor service trumps good food. You need to fire the dark haired young lady with the septum in her nose that was working the drive thru on 2-23-26 around 5:30 pm. She had a horrible attitude when she handed me my chocolate shake. She closed the window without giving me my straw and when I finally got her attention to give me a straw she rolled her eyes like it was my fault. Also she was messing with the septum piercing with her fingers while handling peoples food. Make an example out of her and maybe she will take her next job seriously.
… moreLina
I had written a good review prior but I had to change it.
First, when I arrived there was no one at the front. Once the young lady came there is no greeting just what would you like. I ordered a sundae and 2 mixers to go. It wasn’t busy, I was the only one in there so there is no excuse to what i received. Only 1 of the mixers was made good. Do better!
… moreFirst, when I arrived there was no one at the front. Once the young lady came there is no greeting just what would you like. I ordered a sundae and 2 mixers to go. It wasn’t busy, I was the only one in there so there is no excuse to what i received. Only 1 of the mixers was made good. Do better!
Yadira Estrada
Horrible service. Was at the drive thru waiting to order for 4 minutes waiting to be acknowledged so I could order. Ordered my food the girl at the drive thru window Quay did not acknowledge me. Mind you they said they would give total at the window so I was waiting for my total. She finally gives me my total and I pay. She not once asked if I needed condiments which I forgot to ask because her behavior was so off putting. She hands me my bags and last my drink which did not have the lid on properly and once she handed it to me it spilled all over me. She again didn’t acknowledge or say ANYTHING. I try to keep my cool and just drive off. I’m about to grab my ice cream so I can eat it before it starts to melt and there wasn’t even a spoon inside. So now I have to park and get off and get a spoon – so now I decide to make a complaint to management. Well Lindsey was just as bad and she’s the manager. No empathy. No apology. Nothing. No surprise her team is this rude with her as a “manager”
… moreHeather R.
Great frozen yogurt and ice cream treats, plus a small store featuring Braum’s special A2 milk and dairy products (which our family appreciates), along with other groceries for convenience, all with friendly service.
… moreJosh Putter
I love this Braun’s in Rowlett, but they must have had a terrible day. The place is filthy. We ordered a banana split and we did not recieve much in the way of toppings. I hope the owner or manager reviews this and makes sure the staff cleans up the place.
… morePhyllis Denise
Braum’s is by far the best place to buy a couple scoops of ice cream! Especially for my children and their friends on the way to take them home! A bag of burgers and a cool dip of ice cream must have
… moreZane Gray
Good burgers. Nothing fancy. Ice cream is great! Lots of flavors. Service was very fast! Food was good. There’s a mini grocery store inside specializing in Braum’s dairy products.
… moreChels C
7:09pm girl that took my order in drive thru for a simple junior cone yogurt twist was extremely rude and had a attitude. I made a complaint to KADEN and he said sorry she’s having a bad night. It’s like it’s only young unprofessional kids working here. Guess I’m gonna have to start going to Rockwall for ice cream.
… more