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Longtime Oklahoma-based chain offering fast-food burgers, ice cream & a full range of groceries.
Address and Contact Information
Address: 3601 N Story Rd, Irving, TX 75062
Phone: (972) 594-6020
Website: https://www.braums.com/store/3601-n-story-rd-irving-tx/
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Reviews
DavPru
One of my favorite Braum’s in the metroplex! The manager here keeps the store very clean and their cherry limeades are to die for. The staff (a lot of high school and post high school youngens) are almost as respectful as Chick Fil A staff. Highly recommend for a burger or a delicious milkshake!!
… moreJorge Alfredo Vargas
I haven’t been here in probably 5+ years.
Well I stopped by while the car gets repaired.
If you want to attract a client like me, the following needs to improve:
There are no raw sugar options for your coffees. I asked for honey. They also didnt have any. They do have some bottles for sale. I suggesting keeping one in the back for guests.
My order was wrong even though its clearly on the receipt. It sucked watching them throw it away. I also asked for whipped cream on my coffee (after I already ordered the coffee. I was just not satisfied with the cream and bleached sugar they had for my coffee) i was told it would be 75 or 78 cents.
I got the spicy chicken sandwich deluxe. It definitely beats McDonald’s and other chains. I got it with a yogurt, so they’re offering some healthy options.
I don’t know. Food service is very competitive. You gotta match Starbucks and Chick Fil A level service to make me come here more.
They were helpful with sampling the ice creams. Staff do seem happy which was something that shocked me.
I was satisfied during my visit 🙂
… moreWell I stopped by while the car gets repaired.
If you want to attract a client like me, the following needs to improve:
There are no raw sugar options for your coffees. I asked for honey. They also didnt have any. They do have some bottles for sale. I suggesting keeping one in the back for guests.
My order was wrong even though its clearly on the receipt. It sucked watching them throw it away. I also asked for whipped cream on my coffee (after I already ordered the coffee. I was just not satisfied with the cream and bleached sugar they had for my coffee) i was told it would be 75 or 78 cents.
I got the spicy chicken sandwich deluxe. It definitely beats McDonald’s and other chains. I got it with a yogurt, so they’re offering some healthy options.
I don’t know. Food service is very competitive. You gotta match Starbucks and Chick Fil A level service to make me come here more.
They were helpful with sampling the ice creams. Staff do seem happy which was something that shocked me.
I was satisfied during my visit 🙂
Jennifer W
If you enjoy dinner and ice cream, this is the place! The prices are actually decent, the service is even better, and everything is good! The guy who scooped our ice cream was incredibly nice. He made it all fun! He even offered us a small taste of one, so we could make up our minds. (The peppermint ice cream is really good, but he recommended getting it in a shake with mint chocolate chip, which is actually smooth once blended.) Afterwards we even did a little grocery shopping when we realized how competitive the prices were, especially for the convenience!
… moreJD m
Seems that employees dont want to help. Very busy good for business but when someone stepup to count all you see is the back of everyone white shirts. Like dang not another person ordering.stood at counter waiting for someone to take my order. Had to go through drive thru just get what i wanted. That team needs wait that manager needs to be coached again and then recoach their team member on customer service.
… moreKatie
A solid Braums experience. Honestly their parking lot is the worst part of the whole restaurant. Food is amazing, service is speedy and fast, and the grocery selection is also great. The parking lot is tight and if you arrive at just the right moment you’re going to wonder how you made it in cause the spots are tight and the people often impatient. But Braums can’t fix that, so they’re still a fantastic location.
… moreBoobalan Munusamy
Ice cream’s good! Expect to wait a bit, though. Food orders take a while, and you gotta keep an eye on them since there’s no tracking system. The staff announced it once, then just left the food at the billing desk without any notes. You might not even know whose food it is.
… moreRicardo Bolanos
Come on man… this order was not that hard. Almost everything was wrong. Asked for a banana split with NO strawberry topping — got it full of strawberries. Ordered a tuxedo sundae — got two plain scoops with hot fudge. Ordered two chocolate single-scoop M&M sundaes — got vanilla with NO M&Ms.
I get that young kids work here, but this was ridiculous. The entire order was wrong. Please slow down, read the ticket, and do better.
… moreI get that young kids work here, but this was ridiculous. The entire order was wrong. Please slow down, read the ticket, and do better.
Gabriella Aleman
Went through the drive thru and received this mess. I should’ve checked. This is so disappointing and frustrating.
… moreA Nguyen
It was 75 degrees out on a Wednesday night, 8:30pm, and this was the best decision we’ve made in a long time.
The parking lot is a pain in the butt, very tight parking lot.
BUT THE ICE CREAM.
OMG.
we got the sopapilla and a Fresca con crema, and we were shocked at how good, AND CHEAP it was!
A little over $5 for 2- single scoops in waffle cones.
10 out of 10, 100% would come back.
… moreThe parking lot is a pain in the butt, very tight parking lot.
BUT THE ICE CREAM.
OMG.
we got the sopapilla and a Fresca con crema, and we were shocked at how good, AND CHEAP it was!
A little over $5 for 2- single scoops in waffle cones.
10 out of 10, 100% would come back.
NM Niraj Pandit
If you’re ice cream lovers then you should try this one. I am sure you will love this version of ice cream. Not only ice cream you will enjoy other stuff too. You can go for dinner or lunchtime
… more