Letitia Davis
The staff and service was nice. However, I went in for Egg Nog ice cream. They didn’t have any and that’s really disappointing! Every year when I try around the beginning of December this is what I get every time! What is the timeframe for that ice cream? Tell me what to do to get that ice cream.
Also horrible fries!!
… moreAhmed Syed
Today we visited store placed order for 2 items . We picked one item ie double sundae and told them that we will come back later to pick after finishing the Sunday for the second item ie junior cone .they agreed we paid bill , By mistake my wife had thrown bill in trash .when she went back to pick up the second item ie junior cone they asked for the bill, but she had already thrown it away. Even after explaining many times, he didn’t understand her.so she was forced to go back and get the bill from the trash to show them even after saying them bill is in trash . The supervisor was very rude and not at all bothered to provide good customer service. We also told him that we would write a review and that it might be a bad review, but he said it was fine and didn’t seem to careat all. She had to go back and get the bill from the trash to show them.
… moreJay Reimer
Mya is the woman who helped me at that register. She is very very intelligent and really good at her job. Thank you to her for helping me with my order. Thank you Mya White
… moreJenica Williams
For anybody that doesn’t know they now have a brown sauce they put on their hamburgers. I ordered mine with Mayo no onion, no tomato, add cheese & it came with this brown sauce. went to the counter and asked what it was. They said it was a mixture of ketchup mustard and some other ingredients. Yuck! not that it matters But this place is indian owned, and i’m wondering if that’s just something they put on american hamburgers? I am not a racist person but I did feel extremely outnumbered with the type of business that was coming in and out of there. (Indian customers)
… moreJessica Kao
Deceptive Ordering Practices for Combos
Ordered a breakfast combo and was asked medium or large. I chose medium, expecting a smaller portion, but received a noticeably larger size comparing to what I had before.
When I asked, the staff explained they’re instructed to ask medium or large, and that if you want the original/default size, you have to say “whatever it comes with.”
This is misleading. Upselling through confusing wording is not okay.
I didn’t blame the staff tho. I could tell she didn’t feel that was right. It’s management’s issue. Very low.
… moreDan Ross
Food tastes great. Kids love it and they do great re milkshakes and ice cream all the time but they need to be better about their QC of making burgers.
If ordering burgers and you have any changes vs standard order check your order before leaving! Seems like they mess our family’s orders up 25% to 50% of the time and consistently on burgers where everyone has some order / condiment adjustments.
… moreColin Edsall
We buy the A2 milk here and treat the family to ice cream once in a while because it doesn’t bother our tummies like regular ultra-pasteurized milk.
The bag of burgers is another great option to save a little money when we are on the go.
… moreTrenton Larkin
6-5-24 – The experience at Braum’s was just okay. The staff was so-so, kinda friendly but nothing to write home about . The ice cream itself was decent, but it really lacked in the toppings department—definitely could have used more . The biggest downside was the cleanliness: the bathrooms and dining rooms were pretty nasty . Overall, not the best, but not the worst either.
… moreArpan Makwana
This is our go-to place for ice creams and shakes. The prices are much better than any other place. Their Sundays are excellent and have a great variety on the menu. Great place to sit as well and pet friendly too.
… moreAlissa Jordan
Food was good as usual but we are SO disappointed in the ice cream. There’s a huge sign advertising the Holiday flavors, which is why we came as we’ve had them before, but they only had 2- peppermint and pumpkin. Both of which we didn’t want. As we are currently in the heart of the Holidays and to be out of those other flavors, the whole reason we came, was severely disappointing. Take the sign down if you don’t have them.
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