Social Profile: 
![]()
… View more
We hope you brought your appetite. At Braum’s, we have a nice-sized Cheeseburger, that will be sure to fill you up! After your burger, enjoy some delicious ice cream! Braum’s has over 100 flavors to choose from – straight from our private farm to your neighborhood store delivered in less than 36 hours! Come by and visit us today! We are located on Cross Timbers Rd in front of the Flower Mound Police Department.
Longtime Oklahoma-based chain offering fast-food burgers, ice cream & a full range of groceries.
Address and Contact Information
Address: 1025 Cross Timbers Rd, Flower Mound, TX 75028
Phone: (972) 539-6552
Website: https://www.braums.com/store/1025-cross-timbers-rd-flower-mound-tx/
Menu Photos
Photo Gallery
Related Web Results
Store #205: 1025 Cross Timbers Rd, Flower Mound TX | Braum’s
At Braum’s, we have a nice-sized Cheeseburger, that will be sure to fill you up! After your burger, enjoy some delicious ice cream! Braum’s has over 100 flavors …
Braum’s Ice Cream & Dairy Store
Visit Braum’s today for a quick and delicious meal, an ice cream cone, or to pick up your groceries at our fresh market grocery store. Braum’s is open from …
Braum’s Ice Cream and Dairy Store – Flower Mound – MapQuest
Get more information for Braum’s Ice Cream and Dairy Store in Flower Mound, TX. See reviews, map, get the address, and find directions.
Reviews
Nayism Prod
Ok Guys, this one is going to be tough because I am from the Midwest and we absolutely ❤️ Braums but unfortunately Tonight (Saturday) we went to grab a sweet treat but once there it was a lil bit of a line and people were trying to figure out what they wanted. So what I’m going to do is list the negatives FIRST, then the Positives.
1. The Hispanic young male whose name was pannin (or something to that effect) couldn’t speak good English. That will fly with fast food but a place like Braums in upscale Flowermound (not so much). He did not understand the types of ice creams we wanted.
2. I asked for a Turtle Sundae with “No Nuts”, he proceeds to put nuts on the sundae and when explained again “No Nuts”, he proceeded to pic them off with his fingers…..dh??? Dude, what in the OSHA Hell are you doing?? He has ice cream on his hands and I said you should go wash your hands. He just looked at me (clearly he didn’t understand).
3. Cross contamination is on “FLEEK” here, no hand washing going on and he even touched his nose with the back of his finger. (Very nasty)
4. The African American manager for the Ice Cream side was unattentive, not managing, acted as though he didn’t give two craps and literally took a pistachio cone that wasn’t wanted and put the ice cream back in the bucket! Bro….#NO
So as soon as I got home, I took a Benadryl before I ate my sundae….but if you are allergic, this isn’t the place for you.
5. The containers that house the ice cream, the tops were absolutely filthy‼️ Wipe those down guys, that should be common sense.
So on to the ➕➕➕…
1. The Hispanic manager on the food side was doing her thing and she had that under control‼️
2. The store was fully stocked, items looked fresh and I forgot to grab some milk !
3. There were plenty of workers which is always good.
4. The cashier KA, was very nice and kept the line going!
5. My relative’s shake was very good, not too thick and the flavor was great!!
So my summarization of the visit is this:
1. Visit during the daytime when the “Real” managers are present and will assure that things are being done properly‼️
2. If you visit at night, I suggest a different location with higher cleanliness standards‼️
3. Cross Contamination is POSSIBLE; so make sure you watch them make your ice cream.
The Take Away❓ Many people have died due to allergic reactions from PEANUTS so this is something that SHOULD be taken VERY seriously‼️ I almost was unalived from eating a sundae from Dairy Queen down the street…. The pain was horrid, it felt as though an was sitting on my chest! I had NO Benadryl and my kids had to rush to the gas station 5 mins away and get some…. I was sweating profusely and just felt the “LIFE” leaving in slow motion…. By the time I took the Benadryl, it took another 20 mins for the symptoms to subside…. I was blessed to have a allergy nasal spray that dripped down my throat and opened up the airway. So apologies for the “BOOK”, but “Near Death Experiences” warrant deep explanations to hopefully “Prevent” an Anaphylaxis event at this location in the future‼️
… more1. The Hispanic young male whose name was pannin (or something to that effect) couldn’t speak good English. That will fly with fast food but a place like Braums in upscale Flowermound (not so much). He did not understand the types of ice creams we wanted.
2. I asked for a Turtle Sundae with “No Nuts”, he proceeds to put nuts on the sundae and when explained again “No Nuts”, he proceeded to pic them off with his fingers…..dh??? Dude, what in the OSHA Hell are you doing?? He has ice cream on his hands and I said you should go wash your hands. He just looked at me (clearly he didn’t understand).
3. Cross contamination is on “FLEEK” here, no hand washing going on and he even touched his nose with the back of his finger. (Very nasty)
4. The African American manager for the Ice Cream side was unattentive, not managing, acted as though he didn’t give two craps and literally took a pistachio cone that wasn’t wanted and put the ice cream back in the bucket! Bro….#NO
So as soon as I got home, I took a Benadryl before I ate my sundae….but if you are allergic, this isn’t the place for you.
5. The containers that house the ice cream, the tops were absolutely filthy‼️ Wipe those down guys, that should be common sense.
So on to the ➕➕➕…
1. The Hispanic manager on the food side was doing her thing and she had that under control‼️
2. The store was fully stocked, items looked fresh and I forgot to grab some milk !
3. There were plenty of workers which is always good.
4. The cashier KA, was very nice and kept the line going!
5. My relative’s shake was very good, not too thick and the flavor was great!!
So my summarization of the visit is this:
1. Visit during the daytime when the “Real” managers are present and will assure that things are being done properly‼️
2. If you visit at night, I suggest a different location with higher cleanliness standards‼️
3. Cross Contamination is POSSIBLE; so make sure you watch them make your ice cream.
The Take Away❓ Many people have died due to allergic reactions from PEANUTS so this is something that SHOULD be taken VERY seriously‼️ I almost was unalived from eating a sundae from Dairy Queen down the street…. The pain was horrid, it felt as though an was sitting on my chest! I had NO Benadryl and my kids had to rush to the gas station 5 mins away and get some…. I was sweating profusely and just felt the “LIFE” leaving in slow motion…. By the time I took the Benadryl, it took another 20 mins for the symptoms to subside…. I was blessed to have a allergy nasal spray that dripped down my throat and opened up the airway. So apologies for the “BOOK”, but “Near Death Experiences” warrant deep explanations to hopefully “Prevent” an Anaphylaxis event at this location in the future‼️
Bobby Kubin
Stopped in for a quick lunch. Service was a bit off. 5 or 6 people standing behind the counter and no one really wanted to acknowledge my presence. Took about 2 to 3 minutes for someone to get enough courage to take my order. I’m really not a scary person. A few tables needed to be wiped off in the dining area. Odd that son many had nothing to do but there were tables needing attention. Hard to beat the classic #1 combo with a side of Braum’s sauce for the fries. Burger and fries were both fresh and hot.
… moretara broadway
Not happy I come thru this drive thru several times a week with no problem the one time I have an issue as soon as I got home I called to tell them the order was wrong. I was told no problem keep your receipt and come back we will fix it for you. I was basically called a liar by the manager because whoever answered the phone didn’t write my name down. I will not be coming back here ever and I will find out who the district manager is to file a complaint against this manager so this burnt thing is what she decided to give me!
… moreGiut
Good burgers, great ice cream, and a convenient little grocery section. The food is fresh, the ice cream is top-tier, and the market has essentials like milk and bread. Fast service, fair prices. Solid spot all around.
… moreBrandon Matthys
Came in Sunday around 11, store was very clean and service was fast and friendly. Food quality was great and ice cream servings were appropriately sized. Overall great experience at this location.
… moreCourteney Gutierrez
Visited this Braum’s tonight with my family and placed a six-item order. From the start, the employee taking my order (Alejandra) was rude, impatient, and dismissive. I was polite and tried to be clear since it was a larger order, yet multiple mistakes were made, two items were incorrect, and one item was completely forgotten until I caught it at the window.
At the window, Angie was also rude and unhelpful. After correcting the missing item and paying, I realized I had forgotten to order one additional item (a single scoop of chocolate in a waffle cone). I acknowledged that was my mistake, but instead of handling it with basic courtesy, I was told I had to drive back around or come inside, no effort to assist or accommodate.
When I came inside, Alejandra took my order and then abruptly told me I had to stand in the ice cream line because I wasn’t ordering food. While waiting, Alejandra and Angie stood nearby speaking in Spanish, making snide remarks and laughing. I understand Spanish, and it was clear they were talking about me. That level of disrespect toward a paying customer is completely unacceptable and deeply unprofessional.
The only employee who showed professionalism was Jenna in the ice cream line, who was kind and respectful.
This experience involved rude behavior, repeated order mistakes, and staff openly mocking a customer. Management seriously needs to address employee conduct at this location. I will not be returning.
… moreAt the window, Angie was also rude and unhelpful. After correcting the missing item and paying, I realized I had forgotten to order one additional item (a single scoop of chocolate in a waffle cone). I acknowledged that was my mistake, but instead of handling it with basic courtesy, I was told I had to drive back around or come inside, no effort to assist or accommodate.
When I came inside, Alejandra took my order and then abruptly told me I had to stand in the ice cream line because I wasn’t ordering food. While waiting, Alejandra and Angie stood nearby speaking in Spanish, making snide remarks and laughing. I understand Spanish, and it was clear they were talking about me. That level of disrespect toward a paying customer is completely unacceptable and deeply unprofessional.
The only employee who showed professionalism was Jenna in the ice cream line, who was kind and respectful.
This experience involved rude behavior, repeated order mistakes, and staff openly mocking a customer. Management seriously needs to address employee conduct at this location. I will not be returning.
JP
This is one of my favorite places in this area. I went there for my first time and didnt really know what to order. Olivia and Beau where so welcoming and friendly that i felt i had to leave a great review for them. Everyone else was working hard and making sure customers god their food on time. I got a delicious ice cream thanks to Olivias help. I definitely wanna come back when i get the chance again. Btw the prices are defintely priced fairly. I also love the diversity of the staff and even the customers.
… moreNot Applicable
Wonderful ice cream and prices bordering on kindness. I’ve been many times and even close to closing time they always do a great job. Visit this location.
… moreOcean Nelson
It seems trivial to complain about a mix. It’s our favorite thing and yet we never get a good one. What’s the point of a menu item that says candy swirled in, but all you get is a cup full of ice cream with a tiny spoon of candy on top. Like it’s not even mixed and there’s hardly a small spoon of candy. If I wanted a cup of frozen yogurt I’d order that.
… moreMichel Sierra
The costumer server it was good, but our food was cold and they did no do it right. The lettuce was horrible. We will only come back for the desserts.
… more