Braum’s Ice Cream & Dairy Store

  4.2 – 2,104 reviews  $ • Ice cream shop

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If you’re in the mood for a delicious treat, try our Braum’s Old-Fashioned Banana Split, They are as popular today as they’ve ever been. Also, be sure to check out our grill menu. We’re located off exit 42 at the Kansas Turnpike Toll Plaza of I-35/I-235. We’re not far from Chapin Park and McConnell Air Force Base.

Longtime Oklahoma-based chain offering fast-food burgers, ice cream & a full range of groceries.

Braum's Ice Cream & Dairy Store 67216

Hours

Tuesday6 AM–10:45 PM
Wednesday6 AM–10:45 PM
Thursday6 AM–10:45 PM
Friday6 AM–10:45 PM
Saturday6 AM–10:45 PM
Sunday6 AM–10:45 PM
Monday6 AM–10:45 PM

Address and Contact Information

Address: 550 E 47th St S, Wichita, KS 67216

Phone: (316) 554-0033

Website: http://www.braums.com/stores/wichita-ks-store-103/

Menu Photos

braums.com

Photo Gallery

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Reviews

Courtney Mason
Stopped here later on a Sunday morning for a bit of dessert before having to go through a long day of flights and travel. It was great–I got an affordable and tasty single sundae, plus, the employees were all friendly and polite. Stop here to treat yourself!!
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Wichita88
Waited in drive thru for almost 25 minutes.
Saturday, November 22nd at 9 pm. Got our food after waiting all that time. We ordered 2 combos both large and only had one small fry in the bag… went back inside and the red headed guy with glasses asked like a smartass ” what seems to be your complaint sir?!” Writing this review while waiting in the parking lot for fresh fries only because people can act more professional at their job and I didnt care for it. Usually we have a great experience at this one but I guess tonight they just wasn’t with it. I counted 3 tables full in the restaurant when I left the drive thru. Ridiculous.

Well they finally bring out fresh fries and they are not even FULL!!!

On the bright side, the manager is a great guy. Sorry bud your employees aren’t with it. Talk to them!
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Renee Danahy
Always have great service at the drive thru. On one occasion the person taking the orders did not hear me correctly and corrected my order at the window before I paid. Which I greatly appreciate.
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A.j Hamdevort
Me and my workers was there for lunch we go everyday for lunch they give me & my partner the wrong meals we ordered the shakes with the meals and they forgot to give Us the shakes , the only thing that was correct was the Fry’s I called them to tell them right after I left I apologize they were nice about it & told me to come back they acknowledged that they made a mistake and they already knew about it , because I was on a schedule and I do construction I couldn’t come back I called them today and they were being very negative it was a lady manager instead of apologizing and making it right she was asking me for a receipt and she was trying to make me wait 15 minutes to call another manager which I thought was unnecessary the store was all right they have great food very delicious but the way they handle business with the people the employees make it an unwelcoming environment and if the manager that answered the phone was giving me the runaround trying to investigate me as if I was a dishonest person that was very disrespectful on top of the error they made I lost my money and they added an insult how are you going to apologize and tell me to come back and pick up my right meals and then when I call your questioning my honesty. Being negative towards customers over two lousy meals it’s very negative and very unwelcom I would never ever go there again to that particular store, if you want to hire managers and put them in your Braum’s store they need to at least have professionalism and the basic common standards of respectful communication and welcoming atmosphere and environment when you hire managers that are not fit for the position not even educated enough to communicate in a fair way, very impolite kind of poor level of attitude & communication,trashy level of Streett Talk, and very negative to a point where it turns off your appetite I will go to Braum’s again but definitely will never ever visit this store due to the experience with this particular manager, even if she wanted to say no and she can’t do it and replace the meals she could have said it in a positive welcoming way but what she told me I needed to wait 15 minutes so that general manager can investigate I don’t have 15 minutes to waste especially after our mistake they made and then they apologize for it and then they refuse to remake it so they took my money and they kept my food that is a loss maybe not that big of a loss but it is a loss for me on top of that the way of the communication was humiliating towards me and making me wait so most definitely I will not be visiting that store ever again they need to reevaluate the type of managers they put in that position and they need to watch the way to communicate with the customers, and instead of investigating my honesty and loyalty maybe you should check your honesty and loyalty to your customers given the meals they didn’t order and then taking their money and not remaking it the right way so shame on you just have some respect.
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Paige Thompson
I ordered a chicken strip dinner, came with no fries just some over cooked chicken strips and a piece of bread, and the lady working the drive through was extremely rude didn’t even look back once she gave me the food when I was trying to ask her a question, so I called and spoke with the manager and he didn’t seem to care.
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Jacque Ayala
In the mist of a rush expect to wait 20 plus mins for 1 meal. Have many orders passed out after your that were ordered long after. Staff was rude and disrespectful. Aside from the man who took our order who seems to be a front counter/market employee. He wore a green apron and apologized for the long waits. Which was understandable but when I ask the young lady who was running kitchen where my order was she was very rude and dismissive. Sad cuz this is our local braums but we will make the trip to go to a complete different location.
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Kimberly alexander
Burger was ok, place was little under staffed so had dirty tables, trash on floor but everyone was trying their best i believe.
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Mitchell Hansen
Ordered.a single dip ice cream cone and wanted to pay for the vehicle behind us. The store associate was not interested in us paying for the vehicle behind us, in fact giving a hugh sigh over the drive through speaker.

Then trying to apologize saying how difficult it was to walk back and forth between windows. This was maybe 30 feet at best.

I want to say to Braums. Customer Service brings people back. And maybe, just maybe your employees can have some self satisfaction of making the day of customer who wants to pay it forward.

I will not be back at this store.

CUSTOMER SERVICE TRAINING!
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W.
The food is always good, my order is never wrong, and even if it’s busy it doesn’t take too long to get my order. The workers are polite and friendly
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Crystal Hughes
Quick service, the employees were polite and were ordered and were eating within 10 minutes. And they were very busy.
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