

Feel like ice cream after shopping at the Mall? Stop by Braum’s. We have over 100 flavors to choose from. We think you’ll like the Premium Strawberry Cheesecake flavor. We also offer frozen yogurt, old-fashioned ice cream sundaes and sodas. You can take some to go at our Fresh Market grocery store. We are located on S Range Line Rd, down the street from Northpark Mall and Missouri Southern State University.
Longtime Oklahoma-based chain offering fast-food burgers, ice cream & a full range of groceries.
Address and Contact Information
Address: 2410 S Rangeline Rd, Joplin, MO 64801
Phone: (417) 624-0888
Website: https://www.braums.com/store/2410-s-rangeline-rd-joplin-mo/
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Reviews
The ice cream on the other hand was very delightful. My kids very much enjoyed it?
We ordered our meal and received our meal. The fries seem to be overcooked in which our kids who love fries couldn’t even finish them.
I ordered the double jalapeno pepper jack cheese burger…. I admit it! I was enticed by all of the window clings and menu board graphics. To my surprise the burger I received was not a double jalapeno pepper jack cheeseburger, but a double cheeseburger with no jalapenos and no pepper jack cheese. I wonder if someone from the drive-thru received my burger by accident.
I took my burger to the front counter and no one would come see me. I went and stood in line behind two people just so that I could speak with an employee. Finally, I was seeing and explained my situation to the staff member. She took my ticket and then asked if I wanted them to make my burger. I said well, I ordered a jalapeno pepper jack cheese double burger and did not receive jalapenos or pepper jack cheese, so yes I do want you guys to remake it.
I then went and joined my family. I kept an eye on the counter hoping that they would make my burger quickly and I could eat with my family.
Five minutes went by and my burger was still not ready. I went to the counter and there I stood for another 3 minutes before the girl who took my receipt back saw me and came over. She said sorry the burger will be with you shortly. She then had a confused look on her face as if she was thinking of something.
She went to the kitchen staff and I could see her asking about my burger and then one of the employees saying, “I don’t have anything in our screens to make a jalapeno burger.” It had been 8 minutes and no one was making my burger.
I then returned to my family knowing that it would take a couple of minutes and hung out with them as they were finishing up their meals (everything but the fries). I walked back over to the counter and noticed that that girl was making my burger, not the kitchen staff. I guess they were in the zone with other meals and didn’t want to disrupt what they were doing. Maybe my incorrect burger order was not a priority. After all, I was already unhappy so try not to make any other customers unhappy too.
Finally, I got my burger and sat down to eat while my family watched me. It was a pretty disappointing experience.
We live in Ozark. We love Braum’s. It was sad to witness how different a restaurant from the same franchise can be in another city. I hope this message is received well and change happens.