Braum’s Ice Cream & Dairy Store

  4.3 – 2,464 reviews  $ • Ice cream shop

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Feel like ice cream after shopping at the Mall? Stop by Braum’s. We have over 100 flavors to choose from. We think you’ll like the Premium Strawberry Cheesecake flavor. We also offer frozen yogurt, old-fashioned ice cream sundaes and sodas. You can take some to go at our Fresh Market grocery store. We are located on S Range Line Rd, down the street from Northpark Mall and Missouri Southern State University.

Longtime Oklahoma-based chain offering fast-food burgers, ice cream & a full range of groceries.

Braum's Ice Cream & Dairy Store 64801

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Reviews

Amber Fox
When I was there it was filthy, the dining area had food all over the tables, behind the counter they had ice cream spilled all over the counters. The fries were old and soggy. The employee’s were not even trying to clean up. I recommend that you at least go when it opens, hopefully it’s better at opening.
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Jesika Downs
Customer service is so good, my favorite place to eat a meal. The food is a bit bland, with chicken was rubbery, and they can’t put lettuce on a sandwich without charging $1.50.
The ice cream on the other hand was very delightful. My kids very much enjoyed it?
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CD
I came at 8:55 pm Monday. Definitely they need more employees or a supervisor, I think I only see 2 or 3 employees in the kitchen everything there was dirty and the restaurant was practically empty, but they were always busy doing something. Student employee was the best one, there was a girl doing something like stock. And a guy just walking while everything was chaotic, Definitely a supervisor needs to be in this shift. I’ve been on some brahums where you see at least 10 employees owners needs to look for help…
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Camillia Meredith
Braums is charging the same amount for their burgers and fries as sit down Restraunts are like Chilis and Applebee’s. Yet my fries were ice cold. This is after I explained to the person taking my order that of all the other places to choose from I just wanted a good Braums burger and fries.
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Richard Mullens
Braum’s Ice Cream & Dairy located in Joplin, Missouri is an excellent restaurant. The employees were extremely friendly and professional. We ordered two waffle cones with yogurt twist soft serve and it was excellent. We highly recommend this Braum’s restaurant. Also they had plenty of parking and they were very fast.
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Jeff Evans
Great food great service. Doesn’t matter which Braums we go to, its always great. Quarter pounder with bacon better than another burger joint. We also buy our milk at Braums, A2 for easier digestion.
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Dontavious Griffin
Every time I come to this location they always smiling and staying on top of it and the front counter lady Zoey is great . Keep up the great work !
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Michael Davison
I moved away and whenever I visit, I get some ice cream. The sopapilla cheesecake shake was one of the best desserts I’ve had. It was recommended by one of the workers, and I thank the Lord for him every day. It was so good, I had the same thing the next day.
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Pete Black
I hate to write negatively about this because the staff was clearly frustrated by what seemed to be a difficult day, but I think it’s important that I share my experience.

We ordered our meal and received our meal. The fries seem to be overcooked in which our kids who love fries couldn’t even finish them.

I ordered the double jalapeno pepper jack cheese burger…. I admit it! I was enticed by all of the window clings and menu board graphics. To my surprise the burger I received was not a double jalapeno pepper jack cheeseburger, but a double cheeseburger with no jalapenos and no pepper jack cheese. I wonder if someone from the drive-thru received my burger by accident.

I took my burger to the front counter and no one would come see me. I went and stood in line behind two people just so that I could speak with an employee. Finally, I was seeing and explained my situation to the staff member. She took my ticket and then asked if I wanted them to make my burger. I said well, I ordered a jalapeno pepper jack cheese double burger and did not receive jalapenos or pepper jack cheese, so yes I do want you guys to remake it.

I then went and joined my family. I kept an eye on the counter hoping that they would make my burger quickly and I could eat with my family.

Five minutes went by and my burger was still not ready. I went to the counter and there I stood for another 3 minutes before the girl who took my receipt back saw me and came over. She said sorry the burger will be with you shortly. She then had a confused look on her face as if she was thinking of something.

She went to the kitchen staff and I could see her asking about my burger and then one of the employees saying, “I don’t have anything in our screens to make a jalapeno burger.” It had been 8 minutes and no one was making my burger.

I then returned to my family knowing that it would take a couple of minutes and hung out with them as they were finishing up their meals (everything but the fries). I walked back over to the counter and noticed that that girl was making my burger, not the kitchen staff. I guess they were in the zone with other meals and didn’t want to disrupt what they were doing. Maybe my incorrect burger order was not a priority. After all, I was already unhappy so try not to make any other customers unhappy too.

Finally, I got my burger and sat down to eat while my family watched me. It was a pretty disappointing experience.

We live in Ozark. We love Braum’s. It was sad to witness how different a restaurant from the same franchise can be in another city. I hope this message is received well and change happens.
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Jeffrey Parrish
We don’t have Braum’s at home, so we try to stop in when we get a chance on a trip. The service was friendly and helpful, but a bit slow. One lady waited to buy groceries for five to ten minutes, going unnoticed by the staff in the restaurant. The food was good and well prepared. The building was well laid out, fairly new and in good condition.
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