****Restaurant hours may differ from what is listed. Please call for the most up to date hours and for reservations.**** Boston Pizza is Canada’s No. 1 casual dining brand serving delicious menu items such as gourmet pizzas and pastas, juicy burgers and our famous BP wings available for delivery or take out. Boston Pizza restaurants feature a sports bar as well as take-out and delivery options, making it a casual dining experience perfect for family, team and group outings of all ages. We have a wide range of options for your dining needs, choose from vegetarian, gluten-free, and kid’s options. With over 380 locations, there’s a Boston Pizza near you. Gather ’round at Boston Pizza.
Katarina Petrinec
Lauryn serviced us today in the Waterloo Boston pizza. We had a great dine in experience. We were not sure if the lunch menu would be fulfilling so we asked her for some feedback and any recommendations.
She gave us some input and we choose well. I ordered the deep dish chicken pizza so good and tasty. My husband ordered the steak sandwich with fresh cut fries.
I had enough pizza left over for supper.
The service was impeccable, Lauryn was very sociable, polite and is great at engaging with her customers.
We will definitely be back service matters! The restaurant was a bit quiet around noon but it was a very snowy day and an early start to the day.
I had no room for dessert today it was so good.
… moreChristian Carbonara
I went here for a quick lunch with my beautiful wife, got the build your own. It was pretty good to tell the truth, and on top of that my waitress Adriana was an absolute ray of sunshine always smiling and getting us our food quick so I could get our dog from the vet without being late! Awesome service, good food, good time!
… moreKathy St Amour
We had an amazing experience thanks to our server, Chris. He was attentive without being intrusive, incredibly knowledgeable about the menu, and made us feel genuinely welcomed. Every recommendation was spot‑on, and the service was seamless from start to finish. Truly exceptional hospitality.
We would definitely go back hopefully getting Chris as our server
… moreDamian P
Adriana at Boston Pizza in Waterloo was absolutely amazing. She was super friendly from the start and made us feel welcome right away. She constantly checked in to make sure we had everything we needed and went out of her way to help me out with anything I asked for. Her positive attitude and great energy really stood out and made the whole experience even better. You can tell she genuinely cares about her customers. 10/10 service — I’ll definitely be coming back!
… moreHollie Schmidt
We had to book a birthday party last minute for 32 people, because the planned venue messed up big time. All the staff were absolutely incredible to accommodate us. The day of the party Rachel and Lauryn went above and beyond to make sure everything was going smoothly and on time. They were very attentive and so personable. The made the party so enjoyable. I’m so happy we ended up here for the party and would highly recommend anyone planning a party to go here! Party tables were set up so nice and clean, food was delicious as always at BP. This is what customer service should be everywhere. Thank you to all BP staff!
… moreMichael Ravalico
Management should be very impressed. Outstanding service, amazing attitude from staff and great atmosphere. Our waiter Adriana did a fantastic job mentioning the menu, taking out order and overall an uplifting attitude to finish our night. Will be coming back due to Adriana. Great job Waterloo BP
… moredaniel konkine
If it wasn’t for the exceptional service from Gillian, the rating would’ve been lower. Although the food left much to be desired, my family and I’s experience was everything but that. The welcoming smile, and the helpful menu suggestions left my wife and I very happy. Moreover, Gillian’s attentiveness to our children, made the feel included in the process. 10/10 would recommend Gillian.
… moreJen Driezen
Had a great experience at this location. Whenever we come in, we know we’ll have a great meal especially if Chris is our server. He gives great service and we always have lots of laughs. His friendly personality makes it easy to enjoy our meal. Definitely recommend this location!
… moreMurray Schnider
First the good points. Adriana our server did a great job looking after us. None of the negative points reflect on her. She would get a 5out of 5.
Now the negative. We were a party of 6 coming in around noon on a Sunday. We placed our order and had to wait 40 minutes before it arrived. People that arrived after us were served first. The pasta dishes were good quantity and fair price. My Philly sandwich was ok but skimpy on the beef. Not good value. One member had the meat pizza and it was the biggest disappointment. Hardly any meat. It was so bad that the manager took it off the bill. It should never have been served like that.
I would assume head office is directing the restaurants to skimp. Will not be back.
… moreGabriel Erazo
We had a great experience at this place. Our server Maya was amazing. She was kind and patient with the children, greeted us within a minute of being seated, followed through with food quality checks, refills and over all catering to our every needs.
The food is always great at this location, reliable and great atmosphere. Definitely recommend!
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