

Address and Contact Information
Address: 5802 E Virginia Beach Blvd #140, Norfolk, VA 23502
Phone: (757) 431-7070
Website: https://www.bossqueensoul.com/
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Reviews
I had the fried porchop and my friend had the fried shrimp and chicken wing mixed combo. For an appetizer we had the Philly cheesesteak rolls.
The vibe of the place is chefs kiss. It was crowded but we were seated fairly quick.
Now the food… we ended up sitting for almost two hours because we kept trying different dishes, and every single one was delicious. The fried lamb chops were bussin’, the seafood fries were flavorful and filling, and the salmon bites literally melted in my mouth. The seafood mac topped with fried catfish (with fried salmon on the side) had my picky child dancing and humming—so that tells you everything! The cornbread was great too, and I washed it all down with a strawberry Arnold Palmer.
Everything was amazing even the music and we can’t wait to return!
I first asked for a mock tail, the Burner (8/10) it was refreshing and I wanted to enjoy it, but the drinks were brought out so quick and our food took 35-40 minutes… For food, I asked for their Loaded brioche French toast (3/10), the menu stated “sweet cream filling” as if the French toast would be stuffed with the cream inside; however, what I was given was thick slices of dry bread, overly smothered in strawberries, with the tiniest amount of cream thrown on top! No “filling” in the bread, at all. Bacon (8/10), Grits (9/10), Scrambled Eggs with cheese (4/10) very bland, and Potatoes (2/10) basic, bland, and unseasoned. Additionally, I found out after an order needed to be redone at my table, that my potatoes were actually supposed to come with seasoning and peppers.
My soror who came to brunch with me, had to give her food back after the long wait since her order was not correct at all. What followed, was the manager coming to our table, with what seemed like a bit of an attitude, trying to find out how exactly the order was wrong. While explaining that the French toast didn’t match the description of the menu, a simple conversation about the menu wording and food outcome/presentation turned into a partial over explaining and back and forth, with the staff almost refusing to accept that what was given to us simply didn’t match the menu description. After having the waitress and manager come to the table multiple times and after another long wait for food, my Sorors food arrived with an amazing presentation (I should’ve taken a picture of it). Definitely not how my food, my sisters food, or my sorors original plate of food looked at all.
Inconsistency is a major issue here as well as communication. There’s no reason going back and forth, doing any over explanation, or having to send your food back to be remade should THEN lead to you receiving well prepared/presented food here in this restaurant. The manager explained that the slow service and food presentation was because everyone in the kitchen was being “trained” and the brunch menu was still “new.” To me, this didn’t make sense when this restaurant is not new; the explanation/excuse used just didn’t add up.
Think I’ve given enough chances to this restaurant at this point. I’ve been here some other times and didn’t do reviews for those experiences, because they weren’t great, but they also weren’t terrible, but this recent experience has sealed the deal for me on not coming back; very unfortunate.
The waitress mentioned she would fix our bills to accommodate for the experience we had and while paying, I noticed that the only thing really removed from each bill was basically the tax total.
About $31 spent on my order.
My overall rate of experience : 4/10