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Easygoing chain eatery plating up pit-smoked barbecue & Southern sides such as fried okra.
Address and Contact Information
Address: 3303 San Pablo Rd S, Jacksonville, FL 32224
Phone: (904) 223-1391
Website: http://www.bonosbarbq.com/location/san-pablo-beach/
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Reviews
I L
I don’t usually post reviews unless the experience is either exceptional or noticeably below what I expect from a company’s standards. Unfortunately, my visit to the San Pablo location was disappointing.
The food was extremely unseasoned even the macaroni and cheese had no flavor, which is surprising for a barbecue restaurant. I only ate one spoonful due to the taste.
On top of that, the portion sizes were noticeably smaller than what I usually get at the Town Center location. I received less bread and less meat almost like a rib short and missing what would have been a full sausage link. At Town Center, the food is always flavorful, well-seasoned, and the portions are generous.
I never thought I’d eat a rib with absolutely no flavor, but that was my experience today. Hopefully, this feedback helps the San Pablo team improve, because Bono’s is usually solid just not at this location.
… moreThe food was extremely unseasoned even the macaroni and cheese had no flavor, which is surprising for a barbecue restaurant. I only ate one spoonful due to the taste.
On top of that, the portion sizes were noticeably smaller than what I usually get at the Town Center location. I received less bread and less meat almost like a rib short and missing what would have been a full sausage link. At Town Center, the food is always flavorful, well-seasoned, and the portions are generous.
I never thought I’d eat a rib with absolutely no flavor, but that was my experience today. Hopefully, this feedback helps the San Pablo team improve, because Bono’s is usually solid just not at this location.
Sarah J R Hernandez
I am so absolutely happy with how my pick up catering order went. The staff was very helpful, on time with the pick up, and so accommodating. Everyone at my party loved the food and it was fresh and delicious! I’m so happy I went with BBQ from this particular location and I don’t have a single complaint. Everything was excellent and effortless! Thank yall so much!! We barely had room for dessert!
… moreRick Good
I hate leaving negative reviews, and this is not totally negative. Was not impressed at all. I love Brisket and was really looking forward to some tonight. I saw this place in a search for food near me, and some of the reviews were very positive. After checking out the website, I decided to give it a go. Was greeted immediately and given a choice of seating, as it wasn’t busy. Anyway, the Brisket was not at all tender, was not moist at all. I know there are different levels of moisture, but this was the driest I have ever experienced. Luckily, the sauces they offer are very good, which helped. The best in my opinion is the Hickory Red sauce. The Mac and Cheese was very good, as was the Brunswick Stew. I would like to think it was just an off night for them, I will try again in June when I am back in town and follow up
… moreJ R
Ordered at drive thru even tipped girl at window to receive cold and old food. Beans were dry, old and leaked over to the sides for a while because it was dried up and I live 5 min down the road from this location so they gave me old beans that leaked over very disappointing and wrong! Waste of money.
… moreK K
Who needs barbecue sauce when the meat is so good? But the sauce is really good too. Not to mention the green beans and baked beans are excellent as well. This is our second time coming, but we will definitely be back. Jamie was a great server. She was super attentive and always on top of everything.
… moreLinda Jones
Everything was really good except I ordered collard greens and there really wasn’t any flavor also stems all in them. I didn’t eat them. I thought all bono’s was the same but apparently not. This will not keep me away though just won’t order collard’s. The beach Blvd to location that we usually eat at has always been great on all food though
… moreAmber Olsen
Received shrimp that hadn’t been deveined …was told it’s ok to eat shrimp excrement by the employees. So disappointed. I’ve been a loyal customer for almost 30 years….After them asking me to come up there and show them the food after I just had pneumonia….If you want seafood- go to Dockside.
… moreNJN NJN
Sad to say, to go order very underwhelming.
Fried squash-
6 small pieces- standard has always been 8.
Greasy, soggy, almost raw.
Sunday-10/26- mid day
… moreFried squash-
6 small pieces- standard has always been 8.
Greasy, soggy, almost raw.
Sunday-10/26- mid day
Jared M
We ordered from DoorDash. Ordered pulled pork, ribs and chicken. Pulled pork was substituted w regular pork, without heads up. Didn’t receive any chicken. The fried corn on the cob was burnt to a crisp. Unedible. They put 2 sauce containers in the bag for a 3 meat combo and a large 2 meat combo. Skimping ain’t easy.
Overall just disappointing. I know how good Bono’s can be. I was a fry cook for one years ago. I would not have sent out half of what they did. Mac n cheese n coleslaw are bland. Right out of the bag, with no flavor added. We had a team that cared about their product. Can’t say the same for this location. Put some sugar in the slaw. Put some milk and cheese in the Mac. It makes a big difference. The way it comes off the truck, is like school cafeteria food. Sonny’s puts this place to shame.
… moreOverall just disappointing. I know how good Bono’s can be. I was a fry cook for one years ago. I would not have sent out half of what they did. Mac n cheese n coleslaw are bland. Right out of the bag, with no flavor added. We had a team that cared about their product. Can’t say the same for this location. Put some sugar in the slaw. Put some milk and cheese in the Mac. It makes a big difference. The way it comes off the truck, is like school cafeteria food. Sonny’s puts this place to shame.
Marisa Yow
We felt bad for the server, she saw nothing was eaten on my plate and looked scared to ask so I didn’t complain. I left my food uneaten and tipped well. If your slogan outside the door reads” if there’s not a pit, it’s not legit” you should be ashamed when you serve highly processed reconstituted deli meat turkey as your turkey platter meat. That Turkey was rolled into a ball and squeezed out of a bag it never saw a pit. I think BBQ turkey from a BBQ joint should not be flat, smooth, and fake like a piece of rubber/plastic. Literally there should be a note that says it’s not actually a real turkey breast. The ribs were burnt/dry and clearly reheated from yesterday the green beans were mush could not even use a fork to eat them. Ya’ll saw this when you plated the food, to serve it was wrong. It was an absolute waste of my $$ to eat fake food and reheated dried out leftovers.
… more