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Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Southern-inspired fast-food chain known for fried chicken & biscuit, plus signature sides.
Address and Contact Information
Address: 1631 US-380, Frisco, TX 75033
Phone: (945) 910-4673
Website: https://locations.bojangles.com/tx/frisco/1631-us-380.html
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Daniel Chang
This was my first time ordering pickup at this location, and unfortunately, I left feeling disappointed. I don’t usually leave negative reviews unless I genuinely hope the management will use the feedback to improve.
I ordered a Chicken Biscuit Combo. When I walked in around 10:50 am, the store was not busy, but the customer service experience could have been better. The employee at the counter appeared low-energy and did not greet me with a smile. A more welcoming attitude would go a long way in creating a positive first impression.
When I gave my name to pick up the order, she located it but did not verify the order details or confirm the items with me. This is an area that could be improved—double-checking the order with the customer helps ensure accuracy and prevents issues.
After checking the bag myself, I realized my Celsius Peach Vibe was missing. When I mentioned it, she looked over the drinks and realized they were out of that flavor. There was no apology offered, and I was simply told that only orange or other flavors were available. It would have been better to inform me earlier and offer an apology for the inconvenience.
It may also help the store to monitor inventory more closely, especially for popular drink options, to avoid running out.
Overall, I believe the store could benefit from improvements in both inventory management and customer service. I truly hope this feedback is helpful because I do enjoy the food and would hate to see another location struggle or close. I plan to give it another try and hope the experience improves.
… moreI ordered a Chicken Biscuit Combo. When I walked in around 10:50 am, the store was not busy, but the customer service experience could have been better. The employee at the counter appeared low-energy and did not greet me with a smile. A more welcoming attitude would go a long way in creating a positive first impression.
When I gave my name to pick up the order, she located it but did not verify the order details or confirm the items with me. This is an area that could be improved—double-checking the order with the customer helps ensure accuracy and prevents issues.
After checking the bag myself, I realized my Celsius Peach Vibe was missing. When I mentioned it, she looked over the drinks and realized they were out of that flavor. There was no apology offered, and I was simply told that only orange or other flavors were available. It would have been better to inform me earlier and offer an apology for the inconvenience.
It may also help the store to monitor inventory more closely, especially for popular drink options, to avoid running out.
Overall, I believe the store could benefit from improvements in both inventory management and customer service. I truly hope this feedback is helpful because I do enjoy the food and would hate to see another location struggle or close. I plan to give it another try and hope the experience improves.
Animesh D
Love this new location of Bojangles – the chicken tenders are so delicious and the burgers also seems fresh. The food tastes good but the service needs to be faster. The orders are waiting for long to get fulfilled. The staff is courteous and plenty of parking outside. We’d love to return here.
… moreCindy Marzett
The food was good . Tried a Dr Pepper soda , fries and coleslaw. The Dr Pepper could improve. Fries were amazing and the seasoning was outrageously good. Coleslaw on point.
Highly recommend
… moreHighly recommend
Maya Brianna
This was our first time here. Wanted to give it a shot. We ordered chicken strips and a chicken sandwich. When we got home, there was no chicken on the sandwich!! How do you forget the main ingredient of the meal?! The food that we did receive (chicken tenders w/side of macaroni) was mediocre. I’d rather eat food out of the frozen section of Walmart. Will NOT be returning!
… moreMatthew Hampton
You guessed it. The service is terrible.
Today, 1st time being in this place ever (anywhere btw) and step to the counter, cashier was pleasantly surprised by us (no other customers in entire location). Zero energy to provide basic service, honestly I felt she didn’t want to even serve people, maybe drive through could have worked better for me.
Had to ask for utensils, ice for cups and lids and straws when time to go (if this is normal I’m not a fan). Food and location were beautiful. Terrible for the poor hiring in this location otherwise would be outstanding. Went in about 11am, maybe a bad time to go.
Hope this helps someone decide otherwise or impresses the right manager to improve staff. Thanks for reading.
… moreToday, 1st time being in this place ever (anywhere btw) and step to the counter, cashier was pleasantly surprised by us (no other customers in entire location). Zero energy to provide basic service, honestly I felt she didn’t want to even serve people, maybe drive through could have worked better for me.
Had to ask for utensils, ice for cups and lids and straws when time to go (if this is normal I’m not a fan). Food and location were beautiful. Terrible for the poor hiring in this location otherwise would be outstanding. Went in about 11am, maybe a bad time to go.
Hope this helps someone decide otherwise or impresses the right manager to improve staff. Thanks for reading.
JK Greer
First time visit. Chicken sandwich, fries and a Pepsi (maybe!) Read a lot of reviews and hesitated about going; but, I was very close, hungry and decided to give it a try. Went to the drive-thru.
Made my order, pulled up and, per the reviews, expected a scowling, uninterested non-greeting. Much to my surprise, a very personable woman welcomed me! Got my hopes up for the food, which was delivered almost immediately.
Chicken sandwich was excellent! Super crispy, crunchy chicken, nice bun, pickles and sauce were spot on! (I suppose that if you are evaluating chicken sandwiches, you have to bring in Chick-fil-A, and, I like Chick-fil-A chicken sandwiches. Is Bojangles better or not as good as… Personally, (dare I say it!?) I liked the Bojangles chicken better – super crispy, crunchy and flavorful.
Now the fries. I didn’t like them, no crunch, waay too salty. I’ll skip them next time.
Early on, I questioned the Pepsi. My first few sips I was thinking that this was the worst Pepsi that I had ever tasted – flat, too sweet, meh. But, as I tried more I realized that I had gotten not Pepsi but sweet tea! Now, I am not a sweet tea lover but I felt much better knowing it wasn’t Pepsi!
I would have given a 5 if it weren’t for the fries. Drink mixups can happen, no biggie. I’ll be back!
… moreMade my order, pulled up and, per the reviews, expected a scowling, uninterested non-greeting. Much to my surprise, a very personable woman welcomed me! Got my hopes up for the food, which was delivered almost immediately.
Chicken sandwich was excellent! Super crispy, crunchy chicken, nice bun, pickles and sauce were spot on! (I suppose that if you are evaluating chicken sandwiches, you have to bring in Chick-fil-A, and, I like Chick-fil-A chicken sandwiches. Is Bojangles better or not as good as… Personally, (dare I say it!?) I liked the Bojangles chicken better – super crispy, crunchy and flavorful.
Now the fries. I didn’t like them, no crunch, waay too salty. I’ll skip them next time.
Early on, I questioned the Pepsi. My first few sips I was thinking that this was the worst Pepsi that I had ever tasted – flat, too sweet, meh. But, as I tried more I realized that I had gotten not Pepsi but sweet tea! Now, I am not a sweet tea lover but I felt much better knowing it wasn’t Pepsi!
I would have given a 5 if it weren’t for the fries. Drink mixups can happen, no biggie. I’ll be back!
Arriel Marshall
I want to give this one a 5 star so bad but cannot.
We’ve been here twice so far and do plan to return. The food is delicious and on par with every other location, including the Carolinas. The chicken does have a little (Cajun) kick so be wary if you don’t like spicy. The fries are delicious and so are the other sides.
The first time, a wonderful older gentleman greeted us with such a positive attitude! He even gave us free cookies to sample and they were delicious!
The second time, there was a younger girl who was talking on her personal phone the entire time we were there. She opened the window and was talking to a friend. Told us to move up after a bit of waiting, still on her phone and now 2 cars waiting with number 3 right behind us. She then brought two bags outside and seemed to forget something and didn’t come back until 5 minutes later. When she finally gave us our food, she was still having her own conversation.
I hope the service is more like the first gentleman moving forward because the good is great but some staff is extremely unprofessional.
… moreWe’ve been here twice so far and do plan to return. The food is delicious and on par with every other location, including the Carolinas. The chicken does have a little (Cajun) kick so be wary if you don’t like spicy. The fries are delicious and so are the other sides.
The first time, a wonderful older gentleman greeted us with such a positive attitude! He even gave us free cookies to sample and they were delicious!
The second time, there was a younger girl who was talking on her personal phone the entire time we were there. She opened the window and was talking to a friend. Told us to move up after a bit of waiting, still on her phone and now 2 cars waiting with number 3 right behind us. She then brought two bags outside and seemed to forget something and didn’t come back until 5 minutes later. When she finally gave us our food, she was still having her own conversation.
I hope the service is more like the first gentleman moving forward because the good is great but some staff is extremely unprofessional.
Mark Nagy
FRAUD WARNING
this location will steal your money
went to this location, no one was taking orders at the front. was ignored long enough to download the app, place my order, put my payment information in and no employees even acknowledge my existence. after 10 min I asked about my order and was shrugged off, 15 min and asked for a refund and was told no they dont do refunds by a extremely hostile and belligerent manager, asked for a number to call to get a refund because 20 minutes still no order, manager refused stated there is no corporate number or ways to get refund again being hostile, threatening, and belligerent. gave me a recipient and told me to call it but I would still never get my money back.
They stole my money, they will steal from you as well
… morethis location will steal your money
went to this location, no one was taking orders at the front. was ignored long enough to download the app, place my order, put my payment information in and no employees even acknowledge my existence. after 10 min I asked about my order and was shrugged off, 15 min and asked for a refund and was told no they dont do refunds by a extremely hostile and belligerent manager, asked for a number to call to get a refund because 20 minutes still no order, manager refused stated there is no corporate number or ways to get refund again being hostile, threatening, and belligerent. gave me a recipient and told me to call it but I would still never get my money back.
They stole my money, they will steal from you as well
Tommy Lee
Bojangles serves up a breakfast that’s a better deal than McDonald’s—both in quality and price. Their biscuits are light, buttery, and freshly made, pairing perfectly with anything from sausage to fried chicken. Speaking of chicken, Bojangles nails it every time: crisp on the outside, juicy on the inside, and packed with flavor that keeps you coming back.
One of the standout sides is the Bo-Tato Rounds—crispy, seasoned bites about the size of a half dollar and stacked as high as a few coins. They add the perfect crunch to any meal.
Beyond the food, the experience is top-notch. The staff is extra friendly, making you feel welcome from the moment you walk in. Service is quick, so you’re never waiting long to dig into your meal. If you’re looking for a satisfying Southern-style breakfast or a fried chicken fix, Bojangles is the place to go.
… moreOne of the standout sides is the Bo-Tato Rounds—crispy, seasoned bites about the size of a half dollar and stacked as high as a few coins. They add the perfect crunch to any meal.
Beyond the food, the experience is top-notch. The staff is extra friendly, making you feel welcome from the moment you walk in. Service is quick, so you’re never waiting long to dig into your meal. If you’re looking for a satisfying Southern-style breakfast or a fried chicken fix, Bojangles is the place to go.
LaKisha Cowans
Ordered a chicken biscuit on a blueberry biscuit. Biscuit was burnt chicken was undercooked and lukewarm. I’ve had this at the Wiley location and it was phenomenal. They didn’t even add the frosting to the biscuit. Took two bites and threw it away. The cashier was very pleasant but that was the best thing about the visit I guess.
… more