Bojangles

  4.1 – 531 reviews   • Restaurant

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Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Southern-inspired fast-food chain known for fried chicken & biscuit, plus signature sides.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Bojangles 37379

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Reviews

Barbara Bothe
The store was grossly understaffed. I waited over 20 minutes in the drive-thru.

My order was a combo egg and cheese biscuit, BoRounds and a decaffeinated coffee.

At the window I saw the “decaffeinated” coffee being poured from the regular coffee dispenser. I asked and the window guy didn’t know but came back and said we dont have it. I didn’t want any other drink and he did not know how to reverse the charge. Neither did the person in charge. He had to call to find out how. They finally figured it out and gave me my order.

The biscuit was nasty but I could overlook that. There were no napkins included in the bag. What I couldn’t overlook was that it was an egg and sausage biscuit. I’m a vegetarian and could not overlook that.

I am currently in the drive thru to get my money refunded. When I told the order taker what the problem was he did not say “sorry” or apologize or own the problem in anyway. He just said “pull forward to the window.”

I have children in the car and cannot walk in – this is why I used the drive thru in the first place. It was 10 minutes of waiting to get to the speaker. Now I am behind 4 cars waiting to get to the window to get my money back.

By the way, multiple people pulled out of line and left while waiting to be served.
I cannot imagine how this location could stay in business.
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John Lee
Amazing lady Sunday night she was so nice and she was making my food for me and she catered to me when I asked for some ketchup. She ask how much I needed and most people will just give me one and that’s never enough for 5 tenders. I think she said her name was Liliana Allen she need a raise… Very nice.
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Bryceton O’Neal
Placed an order on the app (3 breakfast biscuits), it said ready for curbside pickup at 10:34am. I parked and tapped “i’m here” on the app at 10:35. Sat for 25 minutes before eventually going to the drive-thru to ask if my order is ready. They admitted they had not even began making it. So I sat for an additional 10 minutes

Once I finally received my order more than 40 minutes after the app said it should be ready, they didn’t include all of the items I paid for.

It seems like this location needs some new management.
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Eric Crutchfield
Started coming here from breakfast last year when we moved to the area and it was always good. But it seems a couple months ago they has a staff change and now it awful. The coffee is hardly ever made right and always watery and gross. The fries are ice cold. Today was the final straw with a biscuit so not greasy but just plain covered in oil it was not edible. 13 bucks thrown in the trash. Also the inside of the restaurant looks like it’s becoming dirty and the employees have started smoking over by the drive through window. I will not return to this location for my Friday breakfast again sadly.
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Olivia Terry
I went to Bojangles today and had one of the worst experiences I’ve ever had at a restaurant. The service was extremely rude from the moment I pulled up. I even told the employee “have a good day,” and he responded with “doubt it.” Completely uncalled for.

When I got my food, my biscuit was burnt, and when I tried to call the store to let them know, I called four times with no answer—their voicemail was even full.

Absolutely ridiculous. If this location can’t provide basic customer service or quality food, something seriously needs to change. I will not be returning until this store gets it together.
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Brandy Gilbert
Just a quick thank you to the staff at this Bojangles location tonight! Y’all are awesome. Great service, very friendly. ❤️
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Crystal Vines
Mmmmm burnt biscuit, unmelted slice of cheese and a good ‘ole blast of unsweet tea instead of the sweet that was ordered.
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ShevRad HD
Food good, asked cashier for two more Honey mustered she gave me four. Total of 6. I really like the BoJangles outside sign that let’s travelers know “THEY ARE IN SODDY ME DAISY” I welcome all Soddy Daisy guests. But you must be out everyday by 10pm. Lol
Thank you Bo for the finest experience. All potential patrons please see my pics they’ll tell it all except the bathroom experience. (Just didn’t have to go) my apologies. Lol
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Robert Himmelspach
The chicken breasts meat was dry, shriveled up and brown which means it was cooked hours before. The green beans and mashed potatoes were cold. The biscuit was excellent.
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Jessica Keown
For the most part the service and food here is good. There are moments that could use some work. I will say that the Bojangles coffee is the only coffee I have ever been able to drink black. It is delicious. One downside for the people who can’t do spicy they got rid of the home style chicken biscuit. I hope one day they will bring it back.
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