John Doe
This place is a mess. I get that it was busy, but there were only a few people in front of me and that still doesn’t explain the wait. The problem is this isn’t just a busy-day thing. Even when there’s barely anyone there, you’re still waiting forever. That tells me it’s either understaffing, bad management, or employees standing around talking instead of working.
The last several times I’ve been here, my order has been wrong. Almost every time. Paying close to $20 for a four-piece chicken combo just to get unseasoned fries or messed-up food is ridiculous.
What really pushed it over the edge was the visit before this one. I gave them another chance, and the chicken was undercooked. The outside was fried, but the inside was still wet with batter. That’s not just bad service, that’s unsafe. Serving raw or undercooked chicken can get someone seriously sick.
Waiting 30 minutes for chicken at a restaurant that’s literally known for chicken, paying these prices, and then getting wrong or unsafe food is unacceptable. Until this location gets it together, it’s a waste of time and money.
… moreJames Huskey
I have ordered several times with a big order and have to wait so I started calling my order in to help with the wait time, I order the 20 piece dinner all dark meat. I get there to pick it up and am waiting for the chicken to finish cooking when it was done they took some of the dark meat I had ordered and filled a drive through order with me waiting now 20 minutes after I had called so then they did not have enough to fill my order. The woman got hateful when I said my order should have been filled first since I had called in ahead of time
… moreJustin Williams
Please refill the 2 hand sanitizers in the lobby,they’ve been empty for 6 months,ppl like to have clean hands even after COVID- the paper towels are empty in men’s restroom –
I wanted a deluxe sandwich and was told the truck hasn’t been bringing lettuce so I guess there’s no other way to obtain lettuce
McDonald’s across the street is cleaner and faster
Food took forever but was pretty good
… moreHeather Massey
Got a ham egg and cheese biscuit combo today and it was so hard, ham was cold, bo rounds ended up on ground because they were cold. I called and spoke with manager she wanted to remake the food for me. I told her no because I didn’t want food poisoning. I refuse to go back.
… moreJohn McDaniel
First of all I love Bojangles the food is generally delicious but I have to say they have a problem getting bone in chicken ready on time I shop at all the Bojangles in the area and this location is the only one that has this problem they should have chicken buy 11 am no matter how busy it is thank you.
… moreSherrie McMichael
I literally just ate raw chicken!!!! Disgusting!!! I only get a 30 minute lunch at work and dont have time to come back. This establishment needs to get their shit together. First they gave me the wrong order. Raw chicken is unacceptable!
… moreK B
If I could give it no stars I would. ☹️ Service was horrible, didn’t think we could ever get our orser taken or get our food. Several people on their phones, including the manager, doing nothing else other than standing around talkingand playing on their phones. Even the manager was unfriendly and not working. This is the second time we been there and we will definitely NOT be returning.!!!!!!
… moreFawn Crisp
I ordered from there today and every9ne was so sweet the cashier I can’t remember her name she was so caring. I told the manager that I will be leaving a good review
… morebrooklyn hill
Delicious fresh food! True taste of the south! This store is growing with new management!
… moreNicole Smith
Every time I have ever gone here the food is dry and it tastes like it stays old. My bow rounds are always burnt hard and overcooked. Today I went and got a breakfast biscuit bacon egg and cheese, food was cold, the biscuit itself is also burnt hard as a rock, the bacon is stringy old and very fatty. And it looks as if they had no eggs except for maybe one and decided to split it in half and just throw half of the egg on the sandwich as you will see in the picture. The soda tasted like it needed the machine to be given new syrup. Someone should be checking that also when working in a place like this. It’s quite upsetting to spend as much money as I do because Bojangles is not cheap, and for the food to just be complete and total trash.
Other than that, the service that I received from the staff was fine, I did however only go through drive-thru I have never stepped foot once in this Bojangles I have only used the drive-thru.
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