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Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Southern-inspired fast-food chain known for fried chicken & biscuit, plus signature sides.
Address and Contact Information
Address: 231 E Woodlawn Rd, Charlotte, NC 28210
Phone: (704) 523-9844
Website: https://locations.bojangles.com/nc/charlotte/231-e-woodlawn.html
Menu Photos
Order and Reservations
Order: Order online
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Reviews
April
Just went through drive thru. I ordered the $5 box with dirty rice what the individual side of coleslaw and an large tea. TEA had no ice. Did not get my Dirty Rice, or a receipt, and they threw everything in a bag. This is not the first time this location has done this but this is the first time I’m complaining about it. I only came to this location because the other location only had bread. I don’t want to have to go back to KFC but I don’t have these issues there.
… moreSnuggly to Snatched Journey
I wanted to make sure that I took time out and shared my recent experience with Bojangles , specifically Store #000016 in Charlotte, N.C.
My daughter and I were hungry after leaving a meeting and decided to stop by a nearby Bojangles. We decided to go inside even though It was a little busy ,but we had no problems with waiting. From the start, the customer service was friendly. Our cashier, Desiree was very nice and greeted us with asking our orders. One of the items purchased was the 8 pc Chicken Meal. At the time, I didn’t realize I was overcharged. Instead of paying the advertised promotional price of $19.99, I paid $28.99 for the meal. I did ask the cashier about it but she wasn’t sure how to proceed with correcting the error. I told her I understand and that I would reach out to customer support for further assistance. Let me tell you, that the food was so freshly prepared and Desiree, made sure I had all the condiments such as the jelly, etc..and she even included the plates. Even if it wasn’t a promo going on, it definitely was worth the price especially feeding a family of 4.
Moving forward, I did reach out to customer support by email and they responded back with a very quick response which was a phone call made to me by their Area Manager named Tamileo Wakefield, who made it right. Mr. Wakefield and Bojangles have gone over and beyond with the customer satisfaction of granting me with my refund of a gift card that I wasn’t expecting that covered beyond the promotion price.
I just wanted to share the praise with everyone including Bojangles, specifically Mr. Tamileo Wakefield , with sharing the compliment that you are the GOAT ( ” Greatest of All Time”). Thank you for providing such great customer service to your customers. Together you all make a difference and a great team.
Mary Ann Barr
… moreMy daughter and I were hungry after leaving a meeting and decided to stop by a nearby Bojangles. We decided to go inside even though It was a little busy ,but we had no problems with waiting. From the start, the customer service was friendly. Our cashier, Desiree was very nice and greeted us with asking our orders. One of the items purchased was the 8 pc Chicken Meal. At the time, I didn’t realize I was overcharged. Instead of paying the advertised promotional price of $19.99, I paid $28.99 for the meal. I did ask the cashier about it but she wasn’t sure how to proceed with correcting the error. I told her I understand and that I would reach out to customer support for further assistance. Let me tell you, that the food was so freshly prepared and Desiree, made sure I had all the condiments such as the jelly, etc..and she even included the plates. Even if it wasn’t a promo going on, it definitely was worth the price especially feeding a family of 4.
Moving forward, I did reach out to customer support by email and they responded back with a very quick response which was a phone call made to me by their Area Manager named Tamileo Wakefield, who made it right. Mr. Wakefield and Bojangles have gone over and beyond with the customer satisfaction of granting me with my refund of a gift card that I wasn’t expecting that covered beyond the promotion price.
I just wanted to share the praise with everyone including Bojangles, specifically Mr. Tamileo Wakefield , with sharing the compliment that you are the GOAT ( ” Greatest of All Time”). Thank you for providing such great customer service to your customers. Together you all make a difference and a great team.
Mary Ann Barr
Christy Campbell
I wish I would have got the young man’s name working the drive through this morning because he was an absolute pleasure. Between the young man’s smile and friendly disposition he made our day! I’m not sure why this location wouldn’t have a five star rating as great as our experience was. Our food was delicious, the presentation was great and the customer service was phenomenal. That young man deserves recognition and I really hate I didn’t get his name so that he would know how appreciated he was as well as what a wonderful job he is doing!
… morekrazy ISH
2nd time going to a Bojangles. Chicken and biscuits are soo good. Service was ok. Area around restaurant & inside was sketch.
… moreJohn Harper
At 6:40am I tried to walk in and place my order. Door was locked. It says 5:00am for dine-in. A lady pointed to the drive through window. My work truck can’t do it. Screw em, I’ll go to QT. They have delicious products also.
… moreSafiya Spivey
**My Experience at This Bojangles**
My experience at this Bojangles was extremely disappointing. I ordered the steak biscuit combo and asked for it to be made fresh. The first biscuit I received looked old, brown, and like it had been sitting out for a while. The biscuit itself was broken and crumbling. I asked for another one to be made fresh, and a lady in a red shirt (she appeared Spanish) prepared the second biscuit.
When I received the second one, it still wasn’t right, so I asked the gentleman again for a fresh steak biscuit. I told him I didn’t mind waiting the five minutes. After waiting, the third biscuit I received was hot, but it still had the same brown spots on the patty—clearly showing it was an old patty that had just been dropped back into the fryer. It was still off in the middle, which confirmed it had been sitting around.
On top of that, while I was eating, the manager who came in for night shift kept staring at me in a way that made me uncomfortable. The biscuit still wasn’t made correctly even after three tries, and the entire staff showed no concern for the situation. Their faces and energy made it clear they did not care.
I’ve worked at Bojangles for two years, so I know the procedures and standards for making food—especially the steak biscuits. Even with updates, that process hasn’t changed. What I received was not made properly at all.
Unfortunately, based on this visit, I would not recommend this Bojangles.
… moreMy experience at this Bojangles was extremely disappointing. I ordered the steak biscuit combo and asked for it to be made fresh. The first biscuit I received looked old, brown, and like it had been sitting out for a while. The biscuit itself was broken and crumbling. I asked for another one to be made fresh, and a lady in a red shirt (she appeared Spanish) prepared the second biscuit.
When I received the second one, it still wasn’t right, so I asked the gentleman again for a fresh steak biscuit. I told him I didn’t mind waiting the five minutes. After waiting, the third biscuit I received was hot, but it still had the same brown spots on the patty—clearly showing it was an old patty that had just been dropped back into the fryer. It was still off in the middle, which confirmed it had been sitting around.
On top of that, while I was eating, the manager who came in for night shift kept staring at me in a way that made me uncomfortable. The biscuit still wasn’t made correctly even after three tries, and the entire staff showed no concern for the situation. Their faces and energy made it clear they did not care.
I’ve worked at Bojangles for two years, so I know the procedures and standards for making food—especially the steak biscuits. Even with updates, that process hasn’t changed. What I received was not made properly at all.
Unfortunately, based on this visit, I would not recommend this Bojangles.
T Kilgore
The food was just ok. It was my first time eating here, as I am from a different state. The chicken wasn’t cooked completely. I also asked for all white meat, and there were chicken thighs in my box instead of breasts and wings.
… moreIsaiah Thomas
The workers in the morning shift didn’t have on no gloves no hair nets ….. touching everything with their bare hands. It was kind of uncomfortable to watch. Customer service in food service was definitely great though. Food was fresh and hot, but just that little one concerned you guys need to practice on sanitation because that is nasty.
… moreChrystal Rankin
I went to this location this morning the young guy who was working the front register was unprofessional was on his phone the whole time while I’m waiting to order and then he asked me and an other customer what we order. The manager on duty didn’t say nothing to him at all about being on his phone. My biscuit was hard and dry fries didn’t have no kind of seasoning on it
… moreNick Maurizio
Gary should find a new job if fast food is to much for him. I ordered a spicy chicken sandwich, when i got up to the window he handed me two chicken biscuits and said “we don’t make that shit this early”. But when i ordered they just said 5min wait time.
… more