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Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Southern-inspired fast-food chain known for fried chicken & biscuit, plus signature sides.
Address and Contact Information
Address: 3638 S New Hope Rd, Gastonia, NC 28056
Phone: (704) 824-7996
Website: https://locations.bojangles.com/nc/gastonia/3638-s-new-hope-road.html
Order and Reservations
Order: Order online
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Reviews
Derrick Funderburk
Mrs. Tameka johnson should be ashamed of her team and their performance. No buns, no mountain dew and no class. Cussing and laughing while customers are waiting 20 plus minutes for food. Incorrect orders because crew is playing around and not focused. I didn’t come for a five star dining experience but for what I paid, I at least expected some level of professionalism. Today was trash. I will not be visiting this location again.
… moreM B
Ordered a Cajun biscuit, egg and cheese biscuit, and two orders of hash browns. Was told to pull into a spot because the order wasn’t ready. Waited 15 minutes before having to go inside because the food was never brought to us. Picked up the food at the counter and was told they “couldn’t find us.” Got back to the car and realized the order was completely wrong. We got a sausage biscuit (nothing else on it) and 3 orders of French fries (it was 7am). The order on the bag was written correct so I’m not sure how you get it SO completely wrong. I went back in a second time and had to re-explain my order again even though it was on the bag and just got stared at by the employees like I had 5 eyes. Finally got the correct order and headed home after being there 30 minutes. Got home and realized the chicken in the Cajun biscuit was completely raw – bright pink on the inside. Threw it right in the trash. Absolutely horrible experience and food.
It is also worth mentioning the store was totally empty when we went, so there was no excuse other than laziness. Unless you want food poisoning and the wrong order I recommend going elsewhere.
… moreIt is also worth mentioning the store was totally empty when we went, so there was no excuse other than laziness. Unless you want food poisoning and the wrong order I recommend going elsewhere.
Will Jackson III (Peoples)
We ordered two Egg & Cheese Biscuits with extra Egg, one being a combo. The sandwiches had one egg on them so We brought them back. One of the worker’s that made the sandwich came out, attitude from the beginning, flipping the biscuits open. “Two eggs! Two eggs! They’re gonna be exactly the same but I can make them over.” I said to them “So, You Guys cut the egg in half & call it two?” I was told that’s how they’re made everywhere. Never seen an Egg & Cheese Biscuit this tiny. I do My Best to look pass the attitude workers at the many locations, but at least give Me what I pay for
… moreSheila Rose
Not only did I wait an hour but I didn’t get everything in my order that I was supposed to get a young lady with a ponytail had a bad attitude saying she was not going to give me my sauces that I clearly paid for without me giving her 50 cents for each sauce never again will I go back into that establishment 15 people later that I finally get my order the lady that was waiting in customer service claimed I never missed my orders give me straight attitude she needs to lose her job or at least pay attention a little better I was not rude there was no call for her to be rude. It used to be one of the nicer Bojangles in the area I will never go back there again or recommend anyone go up there.
… moreRetro Goons
It never fails. This Bojangles always messes up my order. No one here cares about the customer. Sorry bunch of employees. It doesn’t matter how you order your food, they do what they want. None of you can even make a sandwich the right way. And I’m gonna keep leaving these honest reviews until you all get it right. It’s clear to see why you work at Bojangles. And you can’t even do that right.
… moreCarla Johnson
I don’t usually leave reviews, but this visit to Bojangles was so bad it deserves one. The cashier was shockingly rude from the moment I walked in — no greeting, no smile, just an attitude that made me feel like I was inconveniencing them by ordering food. When I asked a simple question about the menu, they snapped back with a dismissive tone, as if I should already know the answer. The lack of basic courtesy was unbelievable. Fast food isn’t fine dining, but respect and professionalism should still be expected. Instead, I left feeling irritated and unwelcome. If this is the kind of service Bojangles thinks is acceptable, I’ll gladly take my business elsewhere. One star only because zero isn’t an option‼️
… moreChapmansvantagepoint
Sometimes you just wanted to come in and enjoy your food right after you purchase it. The lady was very friendly who took our order. Dine in area was very dirty especially the tables. I was able to find one that wasn’t so dirty but was sticky. It definitely was a turn off could not even finish eating my sandwich. Just thinking to myself how clean is the cooking area. I personally can’t eat here again after today visit. I usually go through the drive thur but maybe that was a sign for me.
… moreTracie Ratchford
Great customer service for a Monday morning. Very clean inside the restaurant and fresh supremes. The new watermelon sweet tea is surprisingly good.
… moreSteven Scofield
You’d think they’re punishing you for dining in person. One single person who is going at a glacial pace while everyone else in the restaurant focuses on the drive thru. Food tasted old and wasn’t hot. Out of soda somehow. Bad Bojangles experience all around.
… moreStephanie Dye
The ordering screen doesn’t work so you’re hoping the robot ordering system gets everything right. I ordered 2-5 piece supreme meals & got 3-piece meals instead
… more