Tonja Stewart
Wait times are REALLY bad at the Westlake location. The food has suffered horribly within the past year. Customer service is declining. There are a few “nice” workers left at the drive-thru window, but for the most part … nah.
… moreJacob Gobrish
Went there tonight for dinner, my sister went to order for all of us, my grandma was in the car. she ordered to a T what was in the text with everyone’s orders, she made sure of that just like when she gets her businesses’ lunches for her employees there, my grandma heard the whole thing and IT WAS RIGHT. The guy who handed the food out the window had something wrong and actually had the audacity to tell my sister “it’s not my fault you can’t order it right, you never said that” my grandma said “she did order it right I heard her” and he actually argued with our grandmother that “it’s not his fault she’s a girl and can’t order right”. We WERE regular customers, for family dinner and my sister’s company lunches from this location, NEVER AGAIN. I don’t like any establishment where you’d let a young guy speak to a female or an elderly woman in that manner. We spent a lot of money here over the years and you’ll never get our business again.
… moreCelyne Heck
Always on point with there breakfast foods you can have any time of the day yes that’s rite all day!!! Southern chicken biscuits cut seasoned fries and there Bo berry biscuits are amazing
… moreCatarina Jess
I’m going to be honest, probably one of the worst experiences I’ve ever had. I was basically insulted and told that asking for something easy to fix was my fault in the first place in the drive thru and left wanting to cry. So I guess thanks for that…
… moreFancy T
So no one understands your order. The guy in front of me had to repeat his order three times. I had to repeat my order three times. I got passed a bag out of the window with no drink. It’s not my order. I have to sit there and wait for someone to come back to the window so I can tell her it’s the wrong order. Where is that sweet older lady that used to work here?
… moreJohn Hynes
Well worth it to stop here and get a chicken sandwich,ask for barbecue sauce it only costs $0.25 more!
… moreT. Dye
Food is always great here!! ….. they only give a LEO discount if you are on duty …..ive been to maybe 30 of these locations, and this is the only Bojangles that I have ever stopped at, that has said this …… we LEO are always on duty … in uniform or not!!!!
… moreLisa Bernard
Every single time I come to Roanoke for appointments once a month and sometimes a few more times a month I stop at this particular Bojangles. I come from Franklin county .
At this location the biscuits are bigger and the sausage tastes better. I love sausage biscuits. These are like the real Bojangles biscuits not those tiny tasteless things over here. And Every time I buy the Cajun sandwich I always get lettuce tomato and extra mayo. The sandwich is always hot, the lettuce and tomato and cold and crispy and that extra mayo we love so much. I mostly go through the drive thru but today I went in. They were busy, it was lunchtime after all. They were friendly and kind and even though they were busy everyone was treated very well as they gave the young man their orders. And I must say I don’t know that young man but I appreciated how he had it together and obviously knew what he was doing. The timing on my order was also on point. Everything was correct and absolutely delicious! Thank you for making my trips to Roanoke a pleasure. GREAT JOB Y’ALL ❤️ ❤️ ❤️
… moreLinda Goodrich
So I had just read a glowing review on YouTube of Bojangle’s crispy chicken sandwich and went by to pick one up. It came nowhere near the hype. Where was the thick chicken breast? Where was the thick crispy breading? And what about the pickle slices they’re so proud of? I received a rather thin breast with light breading and not a pickle slice in sight. Mayo was plopped down in the middle of the lower bun, along with a few shreds of lettuce and an anemic looking tomato slice. My first and last visit, thanks!
… moreMke
Bought 2 sausage n egg biscuits and the biscuits were over cooked and not sure what the egg was but nasty and cold
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