Address and Contact Information
Address: 50 Buffalo St Suite 300, Hamburg, NY 14075
Phone: (716) 388-1775
Website: https://www.blueeyedbaker.net/
Order and Reservations
Order: Order online
Related Web Results
Hamburg Location – Blue Eyed Baker
Blue Eyed Baker
Day Cafe // Rooftop Restaurant + Bar. (@blue.eyed.baker) – Instagram
Reviews
Overall this place was a delight. We will definitely be back.
Pre-Bills game breakfast with my sons Enzo and August has become something of a ritual, and the new Hamburg outpost of Blue Eye Bakers seemed like the perfect spot to fuel up before watching our team do their thing. We snagged seats at the bar, ready to carb-load with purpose.
The food? Outstanding. The kind of breakfast that makes you wonder why you ever settled for mediocre eggs. The coffee hit exactly right—strong enough to make you feel like you can take on the day, smooth enough that you want another cup. Their drinks menu shows the same thoughtfulness, and the staff brought that rare combination of attentive service and genuine warmth that you can’t fake.
Here’s where my inner operator kicks in. While we’re settling in, the restaurant starts their early wrap-up (game day protocols, totally understandable), but there’s this bizarre audio situation happening. Kitchen music. Dining room music. Both competing for dominance in the same acoustic space. It’s like someone forgot that sound travels, or that customers can hear multiple sources at once.
When I mentioned it? Got the casual shrug. The “yeah, I hear you, but I’m not doing anything about it” shrug. Look, I get it—it’s not life or death. But when you’re executing at such a high level everywhere else, this kind of easily fixable atmospheric fumble stands out. Close the kitchen door. Turn something down. Run a single playlist through the whole space. This is Hospitality 101, not quantum physics.
Blue Eye Bakers Hamburg is doing almost everything right, which makes the audio oversight more frustrating than if they were generally sloppy. This is a team that clearly knows how to deliver—they just need someone to care about the details the same way they care about the food.
Would I go back? Absolutely. Would I hope they’ve sorted out the competing DJ situation? Also absolutely.
The biggest issue I have is a lack of care from the staff as evidenced by:
Issue #1- I arrived at around 1:00pm on monday 12/29 and was able to walk right up to the counter and ask for a plain bagel toasted with cream cheese. I was told by the cashier that they did not have any bagels left and that they did not know when more would be coming out. I was disappointed so the cashier offered that I could purchase a gluten free bagel which she told me are kept in the back and not put in the up front display cases. I am not gluten free and thought it was odd to not have them out with the other bagels but I figured I would give it a shot. Please see the attached screenshots for what I recieved for $7.25. The google ai suggested caption for this is “plain baked round bread”. It appears that I was sold an untoasted hamburger bun and the person making this did not even soften the cream cheese so that it would spread correctly.
Issue #2- I ordered a 20oz light roast drip coffee black and a 16oz chai latte. The cashier asked if I wanted these to go which I confirmed yes, please make them to go. The chai latte was interpreted by the barista to be an online order and was placed on the online order rack where it would sit for 15 minutes while the kitchen processed my bun. It was only until I asked the cashier for an update on my drinks that the barista and the cashier realized that no one made the drip coffee and that the chai on the rack was actually for me.
My past experiences have been very similiar to this and I will not be coming back until I know they have made some improvements in these areas.
The second time there were no issues at all but a lot less busy. We will be going back soon. Check it out.
Came in around 2pm for a breakfast sandwich and coffee. After 40 minutes, the breakfast sandwich never arrived.
Was trying to be respectful of the kitchen if they were busy. Went up to the cashier to ask if the order was ready. She went back to the kitchen. Came back and said oops something wrong with our system. Printed a new ticket and walked it back to the kitchen. Said it would be out in 2 minutes. No apologies. Waited another 5 minutes, croissant cold, food presentation very poor and placed in a to go container since it was now closing time.
Showed up at 5:30 on Sat 12/20. I drove past the first time because the sign is not illuminated in any way and the storefront itself was quite dark. Not ideal for a business open until 10 or 11pm.
But that wasn’t really my big complaint. I looked over the menu and decided to order a pizza. At that moment, the kitchen yelled “no more pizzas!”
At 5:30, this is more than half the menu. And it was still hours ahead of an 11pm close time. And the menu suggested the menu was available “-close.”
I went elsewhere. Disappointing outcome.