Brian Kane
We’ve ordered from here over a hundred times as we have an autistic son who specifically likes their cheese pizza. We tend to also order for ourselves as well when we get him a pizza.
I’ve waited to write this review to see if there is more consistency in quality and customer service – but I haven’t seen improvements in either.
On quality, the pizzas are consistently undercooked or overcooked. There isn’t consistency. Additionally the ingredients just aren’t as good as other pizza options.
On service, they are consistently understaffed and when you go into the store for a pickup, especially in the summer, it looks like the Goonies – with the oldest worker being college age at best.
This is clearly an absent franchise owner who just doesn’t care.
… moreKristen Matsutani
The guys working at the Briggs location in Erie were awesome. I got there a little early and they kept giving me updates on my pizza. It was so nice to be treated kindly from the moment I walked in! Great staff!!
… moreSamantha Smith
We have been sleeping on Blackjack Pizza!
This is the best pizza my husband and I have had in a long time – 5 stars all around.
… moreJosh Woolley
Always had a good pizza from this blackjack! Typically order takeout, and our kids love the plain cheese, my wife and I really enjoy the jackpot specialty.
Tastes great, good ingredients, always ready quickly, able to get in and out in short order.
Note there is limited parking, and a few designated spots so be respectful of the other businesses in the same location
… moreLisa Spangler
These five stars are specifically for Vince – who just made me the best pizza I’ve had from Blackjack! You can tell the care and attention to detail that went into it. Thanks Vince!
… moreAram Lecis
Pizza is hit or miss, sometimes it’s pretty yummy, especially the pan pizza, and other times it seems a little bland.
Staff is usually friendly, parking lot is really small though so it can be tricky to find a space and get in and out.
… moreJay Lappen
The worst customer service experience ever. I have three kids who are hungry and when I got home, I discovered the pizza was completely burned. I called back and spoke to the manager who agreed. Then the self identified customer service manager. Brittiny called me back but shared how I should have looked at the pizza before I left the restaurant. I’ve been going to this location for six years and never looked at the pizza. She and the GM, who was on the phone though she didn’t make me aware,, proceeded to become argumentative and incredibly rude in defense of me telling them how their burnt pizza messed up my evening with my kids. Good companies and people take responsibility. Britney and the GM of the Erie Blackjack, are not good people and attacked a long time patron for expressing their displeasure with their product.
… moreEdie Mann
This “cheesy” bread was just delivered to my house. I have circled the ONLY cheese to be found. I hope you will make this right or it will be the last time we order from your location. Thanks.
… moreFrancisco Martinez Corona
Dude at the counter has a horrible attitude & horrible customer service! Will not be going back to this pizza place for a while. It almost seemed like he didn’t want to be bothered with customers. And when new customers came in he treated them the same way.
… moreIron Dawg
A Fairly reliable place to get pizza a notch higher than Papa Murphy’s
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