Tiki G.
I had really high hopes for this place but was really let down. My mom asked for caramelized onions on her burger they came out raw. I asked for sourdough bread on my sandwich and I got white instead. No problem, we can deal with that. Food was very basic nothing to rave about. However as we were finishing our food we noticed a dead fly on my mom’s plate underneath her lettuce. Being already dead this tell me that this fly must’ve fallen from the ceiling of where the chef was cooking so I wonder when was the last time they deep cleaned their kitchen…
We brought this to the attention of staff and although the manager apologized she also said “well, you did finish your meal right?” Despite these issues, we were given a small discount on our bill which we appreciated. Overall it wasn’t a good experience. The indoor decor is really homey and feels like you’re in a cabin in the woods and our waitress was also very sweet but the prices and the flavor are not worth it.
… moreOlive T
Black Bear Diner in El Cajon is located in a conveniently accessible strip mall close to the freeway. The decor inside is cozy, decorated in a woodsy bear theme and makes you feel like you are in a cabin in the woods. Restaurant is spacious and their menu (in newspaper format) offers lot of choices and at a relatively reasonable price point for most dishes. We ordered reuben (carved corned beef on grilled rye with cheese, sauerkraut) sandwiches with sweet potato fries and with garden salad. Also one of our friends ordered caesar salad with blackened salmon. Our waitress rushed us a bit with our orders and she was not in a good mood for some reason. We all felt like that she was unfriendly and not welcoming. When food came out, my friend with the garden salad noticed a piece of unknown item which looked like a piece of meat in her vegetarian salad. She located our waitress and was told that it was a piece of bacon in the salad. My friend graciously accepted that explanation and went back to eat her salad. Waitress never offered to replace the garden salad at no cost to her. Also, she dropped some of the garden salad between our seats at the table when she brought us the food. She acknowledged that part of the salad was dropped to the floor but she made no effort to pick up the leafy greens on the floor to avoid the possibility of one of her guests slip and fall and fall from stepping into the leafy greens on the floor. During our meal, she stopped by one time at our table to inform us that she’s taking her break and asked us if we needed anything. We asked for refill of our drinks and to bring us take out order boxes/bags. She brought us all except the refill of my coffee. My friend reminded her to bring coffee refill for me, she gave us a little bit of her bad attitude and went to get the coffee refill but not at once apologizing for her lack of attention to her customers request. Our friends all felt relieved that the waitress was taking her break and hoped that we didn’t need to deal with her bad attitude. She ruined our first time customer experience at Black Bear Diner. However, waitress came back after her break and she was in a much lighter and better mood. Guessing that she really needed her break or perhaps that she knew she had to be nicer to earn her tips. It’s time like this that I hated to give any tips to the undeserving server, however, I did give the minimum 10% tips reluctantly. Our reuben sandwiches were average in taste and in portion. The sweet potato fries were soggy and disappointing. We really want to like this diner for our friends meet up luncheon but it’s unlikely we will be back due to unimpressive food and unacceptable manners of the waitstaff as she ruined our dining experience.
… moreAlli F
i love this all day breakfast/dinner diner. very delicious !! i enjoyed the atmosphere here, very cottagecore-like. the foods have not been disappointing either and the service was decent. quite affordable too. would come back again. also, i love the playlist they played 🙂
… moreBenita Pelzer
The food was absolutely amazing and customer service impeccable. We brought my sister here to celebrate her birthday from the East Coast and she was the one to find this restaurant. If you’re looking for quality food and a friendly environment for the entire family please down here at least once while in the area. I pray God continues to bless this business and all those that work here whether it’s for a season or is your career!
… morejuanita reyes
I love the atmosphere kind of gives you like restaurant in the mountain type of vibes when you’re inside of it. I was hoping the Vista location would be open soon, but it doesn’t seem like it will be happening
… moreTea Gi
I saw YouTube video recommending this place as the best place for pancakes ( among American favorites)
So I gave it a try.
I ordered the pancakes and biscuits.
1. Pancake were ok but the moment you put the maple syrup and it was difficult to take it with a fork. It was more like crumbs of pancakes.
2. Biscuits – the worst biscuits I have ever tried in USA.
I would not come back for the pancakes as they were not special.
The atmosphere were outdated and felt like the 90s.
I gave 4 stars( too generous of me) but realised that 4 stars deserves a place where I would go back and I would not come back here.
There are many people enjoying so I guess it’s not my cup of tea.
… moreWyvona Barrett
We went there for the biscuits and gravy. The biscuits were so hard, even with the gravy on top. The gravy was thin and not very flavorful. The best was the spicy sausage patties Even though they were an extra charge.
… moreBananakin Starman
Great place. Love the decor and the music. Definitely catered to the older population but the flavors are all still solid. Really enjoyable place and not insanely expensive. Would rather go here than Denny’s any day. $14.99 for the plate, which is a bit pricey, and $5.99 for the milkshake, which is cheap for how much material you get.
… moreDr. Abadi
My wife and I had dinner here over the weekend, and it did not disappoint. We both ordered the chicken-fried steak, and it was absolutely delicious. It came with a comforting bowl of chicken noodle soup and a warm corn muffin—both were incredibly satisfying. For dessert, we tried the huckleberry ice cream and loved every bite. We’re definitely coming back!
… moreAlicia Sanchez
Food was great. Server came back once on her own and then we asked for her 3 times for things we needed. The taco salad was humongous and delicious. My burger was cooked perfectly. Food portions were big.
… more