Shanika Reece
Tonight we went in to celebrate my mom birthday and we had the pleasure of being served by Carol Sue. She was an absolute delight. She was patient with our party of 6 and we were a hot mess asking her questions left and right walking away from the table to go to the bar as it was happy hour. But Carol kept it cool and meet all our needs and made my mom birthday feel special. The manager Kesma even came by our table to greet us and make sure we had a great experience. He even brought my mom a birthday treat which is always one of her favs to enjoy at Bjs. Thank you for the good food great drinks and excellent service
… moreRobert Bagany
Great experience at the bar, their hamburger was the “bee’s knees” as they used to say. The bartenders, Jimmy and Rachel have been great! Thank you for your hard work!
… moreMike Kim
I ordered a burger and fries on their website. When it stated that my order was ready for pickup, I went to get my food. However, the staff member in the front stated that my food wasn’t ready, making up some excuse about them needing to repack the dessert item. After waiting a few more minutes, I decided to just get a refund, but Gio, the manager, stated that it couldn’t be done that day. He then told me to call them tomorrow for the refund, which kind of sounded like a load of bs. They are quick to charge you, and ask for an automatic tip, but when it comes to actually earning it, they don’t seem to put in much effort at all.
Update: I finally received a refund after three days. Since their food generally tastes decent when they actually make it, I decided to update my review a little bit.
… moreTaylor Jade
This place has gone down hill and quickly. As we are walking in, there was a guest yelling at a server (not sure if he was telling him a story of drama that happened inside or yelling at him for something he did). We go in and sit at a table in the bar section. Our waiter was the best part of our experience, she was nice and I have 0 complaints about her. The women’s bathroom was FILTHY (Worse than a taco bell bathroom on a bad day) the floors looked like they hadn’t been mopped in weeks, the back of all of the toilets were covered in dirty, dust and god knows what else. Our food came out and everything on the surf and turf plate was ice cold the mashed potatoes, asparagus, steak and shrimp all COLD. We sent it back and they reheated it. During us eating the same guy that was yelling at a waiter outside when we first arrived came back inside in a panic with blood dripping down his face saying he was assaulted by an employee outside. All of the workers and managers went outside to get involved in the drama. No cops ever came. All in all it takes me a lot to leave a bad review, but this was not a good experience and that’s a shame because we usually enjoy the BJs chain.
… moreKadar P
AARON THE BEST CUSTOMER SERVICE greatest waiter ever. We were a very large party got everything right. The last time we came the waiter spilt hot water on my mom was not ever coming back, but today thanks to Arron we will be coming back. May the Lord Jesus Christ bless you and your family Arron. Roman’s 10:9
… moreBritney L
This has to be the worst experience I’ve ever had at a restaurant. We got sat party of 2 30 minutes go by before someone even comes up to get our drink order. So we figured to order everything at once. My husband’s food comes out first cool another 30 minutes go by he’s done eating I still never got my food finally someone came and asked what we were waiting for I said my food then comes our sever he put down my food and said “sorry it’s been sitting in the window for a while do you want me to have them make a new one” I just said no bc I wanted to go home. He boxed it up I never Even got everything that came with my meal.
… moreAsh Purcell
Went decided to come to BJ’s after we finished bowling on a Saturday night. There was a wait but we decided to sit at the bar. Great decision. Our bartender was AMAZING. She was very friendly and made sure we were taken care of the entire time. To note- the bar was also pretty busy. Shout out bar staff.
We got the Chips and Queso, Deep dish Pepperoni Pizza and The Brownie Pizookie. All were amazing. There are so many more things we want to try. Everything looks good.
This was such a great night. Food was great and Service was excellent. We will absolutely be back to try more of the menu! Thanks for making it such an easy night out!
… moresarah saravia
Gabby was so fast and kind !!! She reminded me to order my food to go that I had forgot about. She was very attentive while keeping the rest of her tables happy was well. What a delightful experience can’t wait to return ! (: thank you Gabby <3
… moreRobert Cortez
I’ve been to BJs in other locations, but this location was excellent. Our server Sally, wow, was so kind and took care of us with excellence. In addition the manager came to our table and greeted us. We were honored. My Ribeye was cooked to perfection, and the clam chowder was absolutely on point. The prime rib was devine. I happily recommend you try them out!
… moreM G (Rising)
Carol Sue!! Thank you for being an absolute sweetheart, and taking care of us and helping us stay comfortable!
BJ’S, Whatever you are paying her, it is not enough!!
I will be back next time I’m in town!
… more