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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dine in ✔️Take out
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Cheery regional coffeehouse chain serving specialty drinks, smoothies & baked goods.
Hours
| Tuesday | 6 AM–9 PM |
| Wednesday | 6 AM–9 PM |
| Thursday | 6 AM–9 PM |
| Friday | 6 AM–9 PM |
| Saturday | 6 AM–9 PM |
| Sunday | 7 AM–8 PM |
| Monday | 6 AM–9 PM |
Address and Contact Information
Address: 621 A Way, Grand Haven, MI 49417
Phone: (616) 607-2922
Website: https://biggby.com/
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Lindsey Holzinger
Done with Biggby Grand Haven. The staff is friendly, but the service has completely slipped. I’ve been loyal for almost 12 years, and for the last seven months it has been the same story every time. Long waits. Wrong orders. Every. Single. Visit.
Example. I ordered a plain bagel with extra cream cheese, paid for extra, and only one side had any cream cheese. It feels like the details just do not matter here anymore. And I am not someone who likes going back to get a fix, because it already takes forever to get the first order. So the money is wasted and I just deal with it.
I’ve spoken to the manager three times and nothing has changed. If you look at other recent reviews, it is a pattern. Coupons are offered as a solution, but by the time I even feel willing to try again, they have expired. That says enough.
The Spring Lake Biggby is two minutes away and is run by a different owner, and the difference in service is night and day. That’s where I’ll be going from now on.
Something has to change here, because this is beyond frustrating. After months of giving chances, I’m done.
… moreExample. I ordered a plain bagel with extra cream cheese, paid for extra, and only one side had any cream cheese. It feels like the details just do not matter here anymore. And I am not someone who likes going back to get a fix, because it already takes forever to get the first order. So the money is wasted and I just deal with it.
I’ve spoken to the manager three times and nothing has changed. If you look at other recent reviews, it is a pattern. Coupons are offered as a solution, but by the time I even feel willing to try again, they have expired. That says enough.
The Spring Lake Biggby is two minutes away and is run by a different owner, and the difference in service is night and day. That’s where I’ll be going from now on.
Something has to change here, because this is beyond frustrating. After months of giving chances, I’m done.
Mars Bovee
I stopped by yesterday and it was fantastic! Service and atmosphere were great. I was helped by Joss and they were very friendly, they complimented my outfit 🙂 and drink was out nice and speedy. Would recommend!
… moretyler d
i was visiting from out of state and had never been to a biggby before, joss had very good recommendations! they were very sweet our entire interaction and even complimented my jewelry! i will definitely be coming back when im in town again!
… moreKarman Cheema
I had an amazing time. The service was excellent, and one barista in particular, Jullianna, was incredibly sweet. She was very helpful and informative about the menu, which made the experience even better. I would definitely visit again in the future.
… moreAlondra Gonzalez
I came through the window having a rough day and decided to get biggby! I got a biggby blast and the barista Keanna was so sweet! She genuinely made my day. Biggby truly has a great atmosphere.
… moreVic Caraotta
I came in on a road trip super frazzled because nothing on my trip was going right, the barista Joss with the curly hair and glasses seemed to be able to tell I was upset and was super friendly and patient with me! I left the place in a much better mood after this interaction and will definitely try to stop in again next time I’m in Grand Haven!
… moreGarrett Gosch
Milo and Jose were awesome! New management has really turned this place around, fast and friendly service!
… moreAccalia Snowfleet
service here is always amazing and the people are so friendly. good food and drinks are great. but there is no air conditioning in 85 degree heat so being in there is unbearable. i wish i could sit in to enjoy my food but i just cant when it’s like this. and i feel really bad for the workers who are sweating and suffering in the heat. please fix it!
… moreReid
Worst service for a quick coffee I have ever encountered. Going through the drive thru window, they had each car wait 5 minutes in between ordering their orders. My iced coffee took 20 minutes to get this morning. It was a joke
… moreElena Kitchner
I came in today for a coffee and the service was amazing! I was served by keanna, she was so patient with me and I’ll definitely be coming back!
… more