Kailyn Hunter-Silva
The drink was great but the employees were terrible. I watched a girl berate and yell at the girl she was training then immediately turned to take my order as if nothing happened. I felt guilty just by standing there while it was happening so I have no idea how the trainer was not embarrassed by her behavior. No wonder they’re always hiring- I wouldn’t want to work there either.
… moreTim Arnold
Why do you have to go into the actual location in person to pick up an online paid order??
That literally makes no sense, it’s an inconvenience, above all.
Whether the franchise is locked in on corporate policy or not, that needs changed.
Drives people away.
Get it together.
… morePR
Can I get my tip back? Every employee working had rude looks on their faces, one of our drinks overflowing and spilling on the counter and sandwiches literally thrown on the counter. My husband was kind enough to clean the spill from his drink off the counter. No response when we said thank you or have a nice day. Regret leaving a tip. Never coming back.
… moreAnita Mosher
Great beverages and quiet atmosphere. The staff kind of acted inconvenienced to be asked a question and there was some tension between them. Everyone has a bad day though!
… moreKasey Bunting
TERRIBLY RUDE SERVICE EVERY TIME!!! At least they’re consistent with their customer service…coffee burnt, orders wrong, no accountability…
… moreSunflower
I went through the drive through at the Spring Arbor Biggby and the cashier must have been new because I handed her my points card which was a free drink but she took my debit card also and she swiped both of them not knowing what she was doing so it took longer to get my order finished. She was confused.
… moreEmilee Card
Went through this morning in the drive thru. Hot chocolate and turkey Havarti Bragel. Sandwich was cold and a paper separator for the cheese was in my sandwich. Still don’t get receipts in drive thru.
… moreMakayla Everett
This location has literally the sweetest people ever. I always look forward to going to this location. They always have conversations with the customers and actually show interest in you
… moreTom
Fast, quick service, and a good cup of coffee to go along. Staff was friendly and pleasant. Coffee was huge.
… moreDavid Pariseau
Great location. Nice atmosphere. Fast friendly service. Hot chocolate and cinnamon muffin very good.
… more