Lindsey
Best location in Battle Creek! Staff is always super nice, the drinks are consistent, and they often do round up fundraisers for places in the city like the high school and women’s shelter.
… moreCindy Sandwrs
Despite the great things I’ve heard about this location, I had an awful experience. I was greeted by two teenagers goofing off and being extremely unprofessional. They could barely make my drink without messing around. I wish I would’ve gotten their names to post on here. It was a male with dark features and a girl with brown hair and similar height. Businesses need to be more selective when hiring younger employees, this was very disappointing.
… moreSumayyiah Al-kasid
Amazing best biggby location! Service was outstanding and our drinks were made perfectly with a sweet note shout out to the people working August 2nd at 6a great job nd thanks
… morePaige Wiseman
Giving three stars because I almost always have an excellent experience here, I think they’re training someone new maybe? My drink today was foul- no other word for it.
It’s supposed to be a frozen vanilla bean latte with an extra shot, but I taste no vanilla and it is extremely bitter and not mixed well at all. There was also no whipped cream on it, which I usually just let that go because I get some locations want you to specify whipped cream for some reason (the drink is supposed to come with whipped cream when you order it as is, so this is a minor pet peeve of mine.)
I don’t have time before my shift at work to turn around and go back to Biggby and I was feeling really tired and needing the energy this evening, so needless to say this was a disappointing experience when I can usually rely on this location to provide consistently excellent drinks and service.
Moral of the story- fully train your new hires before allowing them to make drinks unsupervised, because genuinely, this would have been enough for me to cross your location off my list permanently if not for having nothing but good experiences in the past here…
… moreRico
Service was great, even though they were very busy they managed to get our coffee to us in a very short amount of time. Coffee was very good, will be visiting again the next time I’m in town
… moreemily martinez
It’s amazing but they didn’t let me customize my Matcha milk base to sweet cream, which was a very sad bummer but I got a mocha cold brew and it was amazing. Better than Starbucks on the mocha cold brew.
… more¡Miss Alisha¡
I love Biggby coffee! My favorite coffee shop, and I live near the one on Columbia Ave, and is the one I visit most. The employees are always friendly & nice. The price of coffees there is very competitive, I can get the same sized frozen coffee, with an extra shot of expresso at McDonald’s for around the same price, but the quality of the coffees at Biggby is so much more in my opinion! My favorite coffee I get there is Frozen caramel Teddy Bear with a extra shot of espresso. If you haven’t tried out Biggby coffee yet, and you like coffee its worth it to stop by and grab one, either inside or drive through. They also have rewards cards you can get for free, so every time you get coffee there, you will get a free one after you buy so many. Also, I’ve the coffee cups & mugs they have to sell inside. I often get coupon’s thru the mail that comes free with all restaurant coupons we get once a month, for Biggbys. Normally get BOGO free coffee’s, so I most definitely always use the coupons, they are worth using.
I always feel in heaven when leaving Biggby with my frozen Teddy Bear!!! ☕
… moreJennifer Baird
I always prefer this Biggby over all the others. The staff are personable and friendly. The drinks always taste great, and if they don’t, speak up and they’ll make it right. We always love our evening chit chats at the drive thru! I don’t go in much because of my special kiddo, but when I did, one of the baristas gave her their personal Xmas headband last year to try to cheer her up because she was nervous about being in a new space; it was the sweetest thing and so appreciated. Ps – they may say the brownies are gluten free….but they are the best packaged brownie I’ve ever had!!!
… moreDanielle Chaprnka
Sorry! Today was the first day that I’ve gotten less than amazing service, my daughter and I went inside and stood at the register for a few seconds, they were probably busy, but to not acknowledge or offer to take your order is unacceptable. We ended up going down the street to Starbucks because she REALLY wanted a hot chocolate. We will be back but only through the drive thru. ❤️❤️
… moreEthan Mudnas
Usually pretty good but last time I went in the lady was very quick and very rude with me. Edit: went again and they put a rotten strawberry in my drink. Absolutely disgusting. Apparently it’s half and half with this place. Sometimes they don’t have enough workers sometimes they’re rude sometimes they’re not. Sometimes they’re absolutely amazing. I have a stroke trying to keep up with it so I’m just going to give them two stars. All right now we’re back to one star because “they heard cold brew” and would not change my drink to what I originally ordered which was hot. They also didn’t care to read my order back to me at the drive-thru. It was only two drinks. Literally the worst Big bee. I’ve been sitting here for 20 minutes this time and there is a single person in front of us waiting for their drink
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