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We offer a diverse range of beverages, including specialty coffees, flavorful teas, and refreshing creme freeze smoothies, all made with high-quality ingredients. Our emphasis on exceptional customer service and a cozy atmosphere truly sets us apart. We believe in building community through every interaction, creating a space where everyone can relax and enjoy. Visit us for your next coffee break and discover the BIGGBY difference!
Cheery regional coffeehouse chain serving specialty drinks, smoothies & baked goods.
Hours
| Tuesday | 6 AM–8 PM |
| Wednesday | 6 AM–8 PM |
| Thursday | 6 AM–8 PM |
| Friday | 6 AM–8 PM |
| Saturday | 6 AM–8 PM |
| Sunday | 7 AM–8 PM |
| Monday | 6 AM–8 PM |
Address and Contact Information
Address: 116 S Riverview Dr, Parchment, MI 49004
Phone: (269) 256-6680
Website: https://biggby.com/
Order and Reservations
Order: Order online
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Reviews
Griz Folck
For some reason they wanted us to apply our own cream cheese to the bagel. It isnt a big deal, but its inconvenience considering my bagel is now cold because I had to take time to apply before eating. Also, they never give me whipped cream on top of the drinks thats supposed to have it. Other then that, food is okay and the service can be good depending on who’s there.
… moreTom Peczerski
This was by far the worst coffee I have ever had. It was lukewarm and not even close to being dark roast. If I weren’t in such a hurry I would have returned it and asked for my money back.
… moreAnna Tetzloff
So thankful for the staff here. Spoke with the woman about my mission healing the homeless and served my family hot cocoa in Arcadia God Bless
… moreJoe Melwiki
This is the worst Bigby in the area. Every time I’ve gone in there, (and I’ve given them several chances), they’ve been out of something. This time, they couldn’t serve any hot coffee because they were out of lids.
… morejosh coc
I’ve been a regular customer here for nearly two years, but I have to address an ongoing issue that makes the drive-thru experience uncomfortable. Instead of using a standard card reader or tablet for tips, the baristas verbally ask customers if they’d like to tip during the transaction, and if so how much they’d like to tip. This puts customers in an awkward position of having to decline out loud or feel pressured to tip on the spot.
When I asked about this practice, I was told it’s because the cord on their card reader is broken and they can’t hand it to customers. However, this “temporary” solution has been going on for a year and a half now. A cord would be cheap and easy to replace. The fact that this hasn’t been fixed after 18 months suggests it’s either not a priority or has become their preferred method.
The coffee itself is decent, but the uncomfortable tipping situation has made me start going elsewhere. A simple fix would make this a much more pleasant experience for everyone involved.
… moreWhen I asked about this practice, I was told it’s because the cord on their card reader is broken and they can’t hand it to customers. However, this “temporary” solution has been going on for a year and a half now. A cord would be cheap and easy to replace. The fact that this hasn’t been fixed after 18 months suggests it’s either not a priority or has become their preferred method.
The coffee itself is decent, but the uncomfortable tipping situation has made me start going elsewhere. A simple fix would make this a much more pleasant experience for everyone involved.
William Christiansen
Friendly, wonderful staff. Biggbys is generously allowing Grand Valley Artists to display art, and I chose Parchment related photographs that I have taken. Thank you Biggbys and the staff at this Parchment Biggbys. I love Biggbys French Roast with half and half. Not fancy, but oh so good.
… moreCasi Macey
I love this Biggby. Compared to the others I have been too the staff is wonderful and the coffee is great, unlike other Biggby stores I won’t mention by name ( Gull rd) that always smells like burnt coffee and tastes bitter. Greatness takes time so if there is a line deal with it or go somewhere else!
… moreKevin K.
Only customer inside. One customer at drive through. Ordered 1 drink. Took way too long. Server talking to other staff. When done gave me a very insincere.” Oh sorry it took so long”. Have not been back.
… moreShardae Jones-Chambers
Overall this Biggby is decent. The lattes are good somedays. The somedays they are lukewarm which is very disappointing depending on the barista making the orders. The coffee is not this stores speciality. The coffee after many tries is the pitts it’s either watery or lukewarm. It hasn’t been made right at this store for months. Now customer service is very good that’s what brings me back.
… moreCaitlin Martindale
I’ve been to several of these locations around southwest Michigan as of late. Mostly because of coupons and veterans day haha, but 3 out of 4 had where wonderful. At one was asked for a tip from the tender. At the price the drinks are and its a drive thru window. Not a bar in a pub with cocktails… located riverview drive kalamazoo mi. Yes they were tipped. The temperature is a bit chill on the hot drinks as well but I don’t blame business for bringing down the Temps. I like to drink mine asap, and some you nice folks be serving them hot drinks back to them unfortunately. Shout out to the Chai lattes your the best!
… more