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Cheery regional coffeehouse chain serving specialty drinks, smoothies & baked goods.
Hours
| Tuesday | 6 AM–8 PM |
| Wednesday | 6 AM–8 PM |
| Thursday | 6 AM–8 PM |
| Friday | 6 AM–8 PM |
| Saturday | 6 AM–8 PM |
| Sunday | 7 AM–7 PM |
| Monday | 6 AM–8 PM |
Address and Contact Information
Address: 5132 S Westnedge Ave, Portage, MI 49002
Phone: (269) 345-3540
Website: https://biggby.com/
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Brandon Hicks
This is a great place for a relatively quick cup of joe or anything you may need to get your day started. Food is above average and will satisfy. Have been to this establishment on and off for a long while. Would recommend!
… moreTiara Blair
The S Westnedge Biggby has a great team. The staff is always friendly and welcoming, and my drink was made just right. Unfortunately, the experience was a little disappointing because the location advertises free Wi-Fi, but it wasn’t working during my visit. I had planned to enjoy my sweet treat while catching up on some emails, but without Wi-Fi I couldn’t get any work done.
I mentioned the issue to staff members, but they weren’t sure what to do. While I appreciate their positive attitudes, it would be helpful if the Wi-Fi was reliable or if the team had a way to troubleshoot when it’s down. Overall, still a good spot for coffee and treats, but I hope they can address the Wi-Fi issue for a better experience next time.
… moreI mentioned the issue to staff members, but they weren’t sure what to do. While I appreciate their positive attitudes, it would be helpful if the Wi-Fi was reliable or if the team had a way to troubleshoot when it’s down. Overall, still a good spot for coffee and treats, but I hope they can address the Wi-Fi issue for a better experience next time.
Isabel Martinez
Really good food and really nice place I would go there for a quick pit stop on the road !
… moreDane Ly
The staff is very friendly and quick. Bonus is that they are very helpful and nice to each other. The $5,$7,$9 menu is great since the drinks are so expensive.
The atmosphere is very lacking. It’s not a welcoming coffee shop and it could be with a few upgrades
The flavor of the drinks is consistent with the other locations which are sweet so be careful.
My biggest disappointment is in the fact that they only have oat milk and almond milk which both are bad alternatives for those who can’t have a lot of sugar.
… moreThe atmosphere is very lacking. It’s not a welcoming coffee shop and it could be with a few upgrades
The flavor of the drinks is consistent with the other locations which are sweet so be careful.
My biggest disappointment is in the fact that they only have oat milk and almond milk which both are bad alternatives for those who can’t have a lot of sugar.
N. Estrada
Although it was a slow morning and there were 3 employees working, they struggled to function. They made our drinks and completely forgot our sandwiches, then ignored us when we stayed at the pickup counter even though no one else was in line. We finally had to ask if our sandwiches were ready, and the one employee who seemed to be doing something finally checked and started to make them. This all took 20 minutes.
… moreJose Ontiveros
I absolutely love Biggby coffee. I love it way more than Starbucks, and it’s hard to beat a good turkey and havarti bagel sandwich.
This, however, is my least favorite of all locations. The person working the window was quite rude and demeaning today. His attitude was very poor because I wanted to use a coupon that supports local communities.
When I went to pay, he claimed not to be able to make change for a $20 bill, so I paid with a card—no big deal, but his condescending attitude was just over the top.
… moreThis, however, is my least favorite of all locations. The person working the window was quite rude and demeaning today. His attitude was very poor because I wanted to use a coupon that supports local communities.
When I went to pay, he claimed not to be able to make change for a $20 bill, so I paid with a card—no big deal, but his condescending attitude was just over the top.
William Christiansen
Friendly, wonderful staff. Biggbys is generously allowing Grand Valley Artists to display art, and I chose distillery related photographs that I have taken. Thank you Biggbys and the staff at this Westnedge Biggbys. I love Biggbys French Roast with half and half. Not fancy, but oh so delicious.
… moreSteve Lanys-Morris
Not the best bedside manner at the drive through, bagel and cream cheese is add your own cheese
… moreYves Le Pottier
I ordered black coffee and asked for cream, but they are very stingy with sharing cream. I had to repeatedly asked for it.
… moreMatthew
Foods good, coffee is fine. Employees are nice.
The reason I have 3 starts is specifically due to the wait time. I’m not sure if they need more help or what but I’ve essentially had to avoid coming here unless I arrive an hour before work (bigby is about 13 mins away from my work) because it take 30+ minutes for an order.
Again i understand it gets busy, but when it’s two of us and the person ahead of me just got 2 coffees… I started cracking up this morning because I couldn’t figure out why it took so long for 2 coffees!
Idk not trying to be a dick but they need help in there or something.
… moreThe reason I have 3 starts is specifically due to the wait time. I’m not sure if they need more help or what but I’ve essentially had to avoid coming here unless I arrive an hour before work (bigby is about 13 mins away from my work) because it take 30+ minutes for an order.
Again i understand it gets busy, but when it’s two of us and the person ahead of me just got 2 coffees… I started cracking up this morning because I couldn’t figure out why it took so long for 2 coffees!
Idk not trying to be a dick but they need help in there or something.