troy whitman
Really great experience at this, Biggby. They have a great fall drink line-up. The place is very clean and inviting, with comfortable places to sit inside to enjoy your beverage or food items. There is also a quaint outdoor sesting area. The service is very friend and super fast. I had my drink order in my hand only moments after I ordered it. I will definitely be a return customer here
… moretracy smith
i went in to the wauseon store to get a large french roast with a little ice and a large frozen caramel marvel. the lady gave me a medium cup of colored water with ice. i guess the water was suppose to be my french roast.
so i asked again for a large french roast with a little bit of ice to cool it down. she then tried to give me a medium, after copping an attitude. strike 2, i asked for the large that i had paid for. she got worse on the attitude, strike 3, so i asked for a refund of the coffee. not the marvel drink.
was told they would have to charge my card a 2nd time instead of refunding the money for the coffee. told the lady at the register i didnt want my card charged a 2nd time. told them to never mind and walked out with out my coffee or refund.
iv been going there for years, NEVER have i had any kinda trouble there with an order. till today. NEVER, have i gotten a bad attitude there till taday. makes me think about going next door to circle k to get a coffee next time.at least there ya dont get an attitude over a cup of coffee.
… moreRhonda Billingham
Stopped by for a coffee yesterday, I needed an afternoon pick me up! The cashier, Cal, is such a sweetheart! So kind and funny and helpful!! Although she told me she had only been working there a couple months, you couldn’t tell! She gave me her coffee recommendation and it was great!!
… moreRay mond
They never label their coffee or yell a name when your coffee is ready. They just put everyone’s coffee on the counter and you have to stand there in a long line and try to figure out which coffee is yours. There has also been several times in which people who have ordered after me received their order before me. This place is a mess when they get even the slightest bit busy!
… moreKaitlyn Rager
Went in today at 12:30 and the cashier was very polite. I told her how ive never been there before and she made me an amazing coffee! thank you so much.
… moreXerxies
A wonderful coffee shop with smooth espresso drinks and a very friendly staff! Also if you like bagels this is the place for you!
… moreKeely Silveous
Depending on who’s working and how busy they are it’s great coffee…
… moreDianna Canales
The ladies here are sweet. This day in particular I was doing a door dash order, pick up was for 3 drinks and a breakfast sandwich. I got there, there was a bag of sandwiches and 7 drinks. The lady hands me the order and I’m thinking….. Did they add on in the last few minutes, so I leave with the order and have to turn around to go back to the store because the order was wrong. I caught the mess up, called the store, informed them and my customer what happened. They put two separate orders together and didn’t verify. I was not offered anything for catching the mistake, it was 7 sandwiches, a muffin and multiple drinks they would have been out of had I not caught the mess up. They opened the drinks after they were sealed and then resealed them and handed them to another person waiting for the order. Sent them back out of the store just like that. No remakes, no token of appreciation for the person that caught the mistake just… Eh it happens and have a good day.
Before the haters are all booing in the back, I really enjoy Biggby! I like their options of both caffeinated and non caffeinated, I enjoy their breakfast sandwiches and the cups… Oh my goodness those could get you into trouble. What I’m saying is if someone is being honest, you as a business should be willing to reciprocate that kindness and at least offer a token of appreciation.
… moreSamantha Ohlinger
My coffee is simple and made wrong almost every time. Bryan Biggby is much better!
… moreChristine Estel
The employees weren’t happy greeting me. The lobby wasn’t clean either. They gossiped about their boss while making my latte. There was no engagement with me while I waited for my coffee. The service counter wasn’t clean. Also, I was the only customer in the store. All around poor experience.
… more