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✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Sandwich-shop chain offering a variety of subs & panini, served on bread made in-house daily.
Address and Contact Information
Address: 327 SW 2nd Ave, Albany, OR 97321
Phone: (541) 928-1114
Website: http://bigtownhero.com/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Big Town Hero : Hand-Crafted Bread Baked Fresh Daily
At Big Town Hero, we believe in crafting meals that not only satisfy your hunger but also delight your senses. Our menu is a carefully curated selection of …
Big Town Hero | Albany OR – Facebook
Fresh ingredients. Fresh bread. Simple food done right. At Big Town Hero, every sandwich is made to order with care. Good food doesn’t need to be complicated. # …
Big Town Hero Delivery Menu | 1921 14th Ave SE Albany – Grubhub
Order delivery or pickup from Big Town Hero in Albany! View Big Town Hero’s March 2026 deals and menus. Support your local restaurants with Grubhub!
Reviews
Ashleigh Pires
I recently visited Big Town Hero in Albany and while my sandwich was made well and tasted great, the customer service completely ruined the experience. When I walked in, I exchanged smiles with a few gentlemen in the lobby and went to the counter where three employees were working: an older woman, a younger girl making sandwiches, and another girl with long brown hair clipped up who was eating and drinking in the food prep area. When she noticed me, I smiled, but she only gave a half-smile and walked straight into the kitchen instead of taking my order. A moment later the phone rang, and she came out to answer it. She took the phone order right away even though I had been standing there waiting the whole time. After she took his order, she finally took mine. What really disappointed me was what happened next. She went back to the sandwich line and began talking about me to the other employee, loudly enough for me to hear clearly from the lobby. She accused me of giving her dirty looks, even though I was wearing sunglasses because my head hurt, and I hadn’t said a single rude word to her. Hearing an employee talk badly about a customer while the customer is still standing right there was shocking. When my sandwich was finished, she came out and practically tossed it onto the counter with a nasty expression on her face. It was incredibly unprofessional and honestly humiliating. I’m very disappointed in the way I was treated. Someone working in customer service should at least show basic respect, and this experience made me not want to return, no matter how good the food is.
… moreMandie Hubbell
Besides the menu pics were WAY outdated (I added new menu pics), the bread was so fluffy and food was quick and fresh. Finished it before I thought to take a pic of the sandwich.
Courteous staff. Clean lobby though a bit outdated, but that doesn’t affect the food. 😉
… moreCourteous staff. Clean lobby though a bit outdated, but that doesn’t affect the food. 😉
Alicia Peeples
Im 9months pregnant 2 weeks from the due date I just got out of the hospital and didn’t want to wait a hour at the hospital for my ride so I walked to big Town hero and asked if I can sit and wait and plug in my phone and you can very clearly tell I’m about to have a baby and I just got out of the hospital since I still had the bracelet on and the blonde lady very rudely says to me ( are you gonna buy food first then you can sit and wait and charge your phone )
There was absolutely no reason to be rude and use the tone of voice she used.
I work in fast food and I would NEVER treat or talk to a pregnant lady like that or anyone like that it’s unprofessional.
… moreThere was absolutely no reason to be rude and use the tone of voice she used.
I work in fast food and I would NEVER treat or talk to a pregnant lady like that or anyone like that it’s unprofessional.
Jim M
I have nothing but good things to say about this place The food is excellent The bread is awesome and soft and it’s made daily The meat is freshly sliced
… moreErica Hogan
The bread is so soft, it’s like eating the most tasty pillow or cloud! Go! Eat!
… moreB H
Big Town always has excellent food. This location just added the garlic, herb, and cheese bread, which is the best bread they make! On a busy lunch day, they handed me my food before I was done filling my drink. Great service.
… moreRussell Dahl
The staff was delightful. The food was superior to any of the other sub places in town. The bread alone is worth the trip. Happy, clean atmosphere. Check it out!
… moreTami Erickson
This sandwich shop is truly the best. The sandwiches were excellent. The customer service was over the top amazing. I cannot express enough, my gratitude to Kristy for working hard to fulfill our order for our wedding reception.
… moreMark Tomes
I went there 7-9-25 in the afternoon all they wanted to do was talk to each other in the back, I waited 10 minutes for help but none came. so I went across the street to the Mexican restaurant and got a three tortas sandwichs
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