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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out
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Big City Diner – Kaneohe, Hawaii serves up classic local-style comfort food in a warm, family-friendly setting. Open for breakfast, lunch, dinner, and weekend brunch, our menu features hearty plate lunches, all-day breakfast favorites, fresh salads, burgers, and island-inspired entrées. We offer dietary-friendly options, including keto, low-carb, and gluten-aware meals, plus takeout, catering, and holiday specials. Stop by for weekday Pau Hana drink specials, live sports, or our seasonal Thanksgiving Plate — perfect for families, friends, and Kama‘āina in Kaneohe.
Relaxed local diner chain serving breakfast, burgers & Hawaiian takes on classic American dishes.
Hours
| Sunday | 8 AM–6 PM |
| Monday | 8 AM–8 PM |
| Tuesday | 8 AM–8 PM |
| Wednesday | 8 AM–8 PM |
| Thursday | 8 AM–8 PM |
| Friday | 8 AM–9 PM |
| Saturday | 8 AM–9 PM |
Address and Contact Information
Address: 46-056 Kamehameha Hwy D-01, Kaneohe, HI 96744
Phone: (808) 247-1888
Website: http://bigcitydinerhawaii.com/
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Big Fish Dive Club
It’s about the same as other Big City Diners, so so food, friendly service and dated decors. The hamburger with cheddar was okay, but the buns weren’t toasted so they basically disintegrated before I can finish my burger. The Eggs Benedict wasn’t too good especially its hollandaise sauce that was too thick and tasted off from others.
… moreJoji Yoshida
Our favorite Big City Diner location is the one inside Windward Mall in Kaneohe. We’ve known the owner Lane Muraoka before he opened his first location in Kaimuki.
He also provided food donations to all my movie productions. So many restaurants turned me away but not him. His generosity and support will never be forgotten.
Now the ono food. We usually start with appetizers fried calamari and fresh poke. My wife loves all their sandwiches. I tend to order the same thing every time.
Mamasan’s meatloaf with rice sprinkled with furikake. On occasion I get the hamburger steak. Everything on their menu is delicious. Aloha and Mahalo.
… moreHe also provided food donations to all my movie productions. So many restaurants turned me away but not him. His generosity and support will never be forgotten.
Now the ono food. We usually start with appetizers fried calamari and fresh poke. My wife loves all their sandwiches. I tend to order the same thing every time.
Mamasan’s meatloaf with rice sprinkled with furikake. On occasion I get the hamburger steak. Everything on their menu is delicious. Aloha and Mahalo.
Caitlin S
Ordered a club sandwich but they forgot the turkey. It was take out so we already drove all the way home and my family started eating. Very bland sandwich, mostly bread. Tried to get some refund from door dash but wasn’t able to.
… moreKEELAON
Review: Disappointing Service – A “20-Minute” Wait and Broken Promises
I am usually pretty patient, but my experience here was incredibly frustrating. I placed a takeout order in person and was told it would be 15 to 20 minutes. I ended up waiting for over an hour.
The Experience
Dishonest Timelines: Being told “just a few more minutes” multiple times while watching others get served is a major respect-of-time issue.
Lack of Leadership: When I asked to speak to management, the General Manager wasn’t even in the store to address the chaos.
Shoutout to Chris: I want to clarify that the lead server, Chris, was GREAT. He was professional, sympathetic, and went out of his way to facilitate a follow-up by asking the GM to call me.
The “Resolution” That Never Happened
The GM did eventually call me and offered to “make it right,” but claimed they needed to clear the solution with the store owner first. I was promised a return call the following day. Guess what? They never called.
… moreI am usually pretty patient, but my experience here was incredibly frustrating. I placed a takeout order in person and was told it would be 15 to 20 minutes. I ended up waiting for over an hour.
The Experience
Dishonest Timelines: Being told “just a few more minutes” multiple times while watching others get served is a major respect-of-time issue.
Lack of Leadership: When I asked to speak to management, the General Manager wasn’t even in the store to address the chaos.
Shoutout to Chris: I want to clarify that the lead server, Chris, was GREAT. He was professional, sympathetic, and went out of his way to facilitate a follow-up by asking the GM to call me.
The “Resolution” That Never Happened
The GM did eventually call me and offered to “make it right,” but claimed they needed to clear the solution with the store owner first. I was promised a return call the following day. Guess what? They never called.
Michael Crabtree
This is the place to go for breakfast. Great food, large portions and definitely super tasty. Loved the atmosphere..there’s TV to watch football on Sunday for the game. We had the cinnamon French toast, salmon eggs Benedict, and corn beef hash and eggs with rice. Super yummy. Try them out if your in the area. Awesome grindz.
… moreThomas Pirog
Nestled within Windward Mall, Big City Diner in Kaneohe offers a pleasant dining experience that combines satisfying food and welcoming service. During a recent visit around 2pm, after the lunch rush had subsided, I had the chance to savor their menu offerings and enjoy a peaceful atmosphere.
Eggs Benedict: A Tasty Treat with a Slight Flaw
Opting for the classic Eggs Benedict, I was treated to a flavorful dish that hit the spot. The English muffin was toasted to perfection, and the hollandaise sauce was creamy and rich, adding a delightful touch to the overall experience. However, the poached eggs were slightly overcooked, with the yolks lacking the ideal runny consistency. Despite this minor flaw, the dish was satisfying, and the combination of flavors was still enjoyable.
Service with a Smile:
One standout aspect of my visit was the server’s exceptional friendliness and attentiveness. Their warm demeanor and willingness to accommodate special requests created a positive impression and contributed to the overall pleasant dining experience. The server’s enthusiasm for ensuring customer satisfaction added an extra layer of comfort to the meal.
A Tranquil Oasis:
Choosing to dine around 2pm proved to be a smart move, as the lunchtime rush had subsided, leaving the restaurant pleasantly empty. This created a serene and peaceful environment, allowing for easy conversation and relaxation. It’s a reminder that timing can make a significant difference in the overall dining experience, especially when seeking a quieter and more tranquil atmosphere.
Final Thoughts:
Big City Diner in Windward Mall offers a taste of comfort and satisfaction, highlighted by their tasty Eggs Benedict and attentive service. While the eggs were slightly overcooked, the dish still managed to deliver on flavor. The server’s genuine kindness and the serene ambiance created by the post-lunch lull contributed to a pleasant and enjoyable lunch outing. For those looking to avoid the crowds and indulge in a leisurely meal, a visit around 2pm could provide a serene oasis amid the hustle and bustle of Windward Mall.
… moreEggs Benedict: A Tasty Treat with a Slight Flaw
Opting for the classic Eggs Benedict, I was treated to a flavorful dish that hit the spot. The English muffin was toasted to perfection, and the hollandaise sauce was creamy and rich, adding a delightful touch to the overall experience. However, the poached eggs were slightly overcooked, with the yolks lacking the ideal runny consistency. Despite this minor flaw, the dish was satisfying, and the combination of flavors was still enjoyable.
Service with a Smile:
One standout aspect of my visit was the server’s exceptional friendliness and attentiveness. Their warm demeanor and willingness to accommodate special requests created a positive impression and contributed to the overall pleasant dining experience. The server’s enthusiasm for ensuring customer satisfaction added an extra layer of comfort to the meal.
A Tranquil Oasis:
Choosing to dine around 2pm proved to be a smart move, as the lunchtime rush had subsided, leaving the restaurant pleasantly empty. This created a serene and peaceful environment, allowing for easy conversation and relaxation. It’s a reminder that timing can make a significant difference in the overall dining experience, especially when seeking a quieter and more tranquil atmosphere.
Final Thoughts:
Big City Diner in Windward Mall offers a taste of comfort and satisfaction, highlighted by their tasty Eggs Benedict and attentive service. While the eggs were slightly overcooked, the dish still managed to deliver on flavor. The server’s genuine kindness and the serene ambiance created by the post-lunch lull contributed to a pleasant and enjoyable lunch outing. For those looking to avoid the crowds and indulge in a leisurely meal, a visit around 2pm could provide a serene oasis amid the hustle and bustle of Windward Mall.
Walter Bennyfield
Big City Diner is a great spot for a satisfying breakfast with a relaxed atmosphere. The food is quite good, offering a variety of classic morning dishes that are tasty and well-prepared. Everything feels fresh, and the ingredients seem carefully chosen to start the day right. I also appreciated how clean the restaurant is—tables, floors, and even the counters are spotless, which makes the dining experience pleasant and comfortable.
Service is another highlight. The staff is friendly and efficient, taking orders promptly and serving dishes quickly, so you never feel like you’re waiting too long. Despite being a popular place, the team keeps everything running smoothly.
The space itself is bright and airy, with plenty of natural light and good ventilation, creating a welcoming and open environment. Overall, Big City Diner delivers a solid breakfast experience with good food, quick service, and a clean, spacious setting.
… moreService is another highlight. The staff is friendly and efficient, taking orders promptly and serving dishes quickly, so you never feel like you’re waiting too long. Despite being a popular place, the team keeps everything running smoothly.
The space itself is bright and airy, with plenty of natural light and good ventilation, creating a welcoming and open environment. Overall, Big City Diner delivers a solid breakfast experience with good food, quick service, and a clean, spacious setting.
Mrs. J
Great friendly staff. There are so many options to choose from. It will take tif a while to pick. Asking the amazing waitress what to order, and she gave us 6 more options, lol. Definitely recommend you try this restaurant or for a few meals. Doesn’t hurry that it’s inside a mall.
… moreSacredLines PolynesianTattooStudio
Came here with my family for food and drinks. Noticed the majority of the restaurant was empty or dead. Ordered this plate of “china town” fried noodles and it not only looked like shit buy tasted like grease and anything but fried noodles. Just gross and unappetizing. Over priced food that was just no good. Waitress was young and not as attentive but she did try to be available. Never coming back here unfortunately. Menus looked ghetto and had no pictures of the food you are getting so you have to guess and wonder what your getting lol. It’s pathetic. No drink menus for the bar. Looked pretty ghetto and no wonder this place has gone down hill since I last visited over 7-8 years ago. Do yourself a favor and go to Zippy’s or anywhere else lol.
… moreBrian H
Vegetable stir fry w/chicken was surprisingly good. Staff was not overbearing and came out of nowhere in time to refill water glass. Nice and slow on Monday lunch.
… more