katerina benesovsky
We have been customer for 6 years.this place is going down. Very disorganized, waiting too long, not checking waiting list. The runner guy sticks fingers in every food he carries ( we watched by the door) , they had dead fish tank time before today that was rotten dead fish swimming for obvious long time ( not just that day ) . When the guy owner was arounf it was clean and running well .we haven’t seen him in months and it shows in drastic ways. Sushi meat is served warm ( it should have cold serving tempeture ) so you can get sick – next time check any salmon roll temp when you eat it .
Our particular problem today was – we came at 5.08 pm wanted table for 6 people . The guy had free big booth in back but told us he can not seat us down ,we could have eaten in 45 min easily – he should say – if you want make sure you eat and finish before 6 pm. People sit down at the table 6.15 pm ….. just bad management all the way – this place will lose alot of customers soon
… moreJames Martinec
They could not seat us because the server told us she was the only one server working. Even when there were many open tables. Told us it would be 10-15mins. I took it upon myself to sit my family at one of the many open tables, while we wait, and I had to get grab menus from the bar to look at while we wait. It would have taken very little effort to do what I did by myself, to prevent a family from standing outside.
… moreCourtney Lockridge
I didn’t know what to order so I just ordered it all lol. The staff was so helpful and the serving sizes are huge. The best part about Big Catch was the quality and flavorful dishes that made me want to keep eating even though I was stuffed. Will definitely be back.
… moreOso Bear
It ended up being kind of gross, I got their sushi platter, and the salmon was slimy and the tuna was unpalatable. And I gave them a chance to make it right and they declined. They didn’t want to make their customers happy so it turned out to be a bad atmosphere and a bad experience. I would never go there again. All I can say is yuck!
Their customer service and attention to detail was horrific. I’ve never experienced such A horrible distain for their customers satisfaction. And his big claim to fame was I’ve been open for 10 years, but there weren’t that many people in there maybe three or four other tables on a Thursday night not busy at all. It was disgusting. I’ll be surprised if I don’t get sick and have diarrhea by the middle Of the night. That’s a picture of two of the worst servers and then the manager he is not a very good business owner.
If I was a business owner, I would want the customer to be super happy so that they would come back again and again. But as it stands, I could never go back there because it was so gross so horribly disgusting. The quality of the fish was lacking. The ingredients are The cheapest I’ve ever seen in my life.
… moreJennifer Ruff
I live in the neighborhood and have driven past this place countless times but finally stopped by yesterday. I’m sure glad I did!! They offer so many options and everything was fresh, light and delicious. Will definitely be coming back!
… moreSunober Siddiqi
Been to Big Catch twice now and had a great time. The food is fresh, tasty, and the portions are large enough to make sharing easy. Really liked the truffle fries, Shrimp Garlic Noodles, Cajun Shrimp, and crab wontons. And the lobster deal for $21.99 is excellent. Will definitely return.
… moreAnna Novak
I’m so happy to have this seafood restaurant so close to my home. I visit often, and every time the food is fresh, delicious, and full of flavor. The staff is always welcoming and attentive. It’s definitely one of my favorite places in the area. Highly recommend to anyone who loves seafood!
… moreKrystal
This is a Chinese restaurant. There’s lobster sushi and fish but there is no crawfish no crab. There’s pad thai, Kung Pao chicken, sushi, that sort of food. The food was ok but it just wasn’t what I was expecting. Absolutely do not get the uni pasta. it’s just spaghetti with Mac and cheese sauce and two tiny pieces of low quality uni. The Chinese food here is good.
… moreJackie H
The owner and staff are so warm and welcoming and the restaurant has a good mix of booths and tables and a small, friendly bar. Happy Hour until 6:30! Get a big glass of wine, Tempura Shrimp or Salmon roll and some Sea Salt Edamame. Calamari is crispy with green onions and jalapenos! Singapore Style noodles and Kung Pao Chicken are both delicious. They have a big menu with something for everyone, raw or cooked.
… moreDaniel Angeles
They had a $21.99 lobster special and it tasted awesome. Got the chargrilled lobster. Came off the shell EASY and it was delicious. Also got the Sichuan eggplant and tofu as well as parmesan fries. For the price, the food tasted fresh and great! My server was also attentive. Would definitely come back!
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