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BIG BELLY DELI BAGEL EXPRESS WE ARE LOCATED AT PENNSVILLE 233 N BROADWAY,PENNSVILLE,NJ 08070. You Can Also Give Online Order …
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Last week I was in the area and decided to try out Bagel House NJ. Wow! I got the French toast bagel with apple cinnamon cream cheese and an …
Reviews
Mindy
A 3.8 review for a business opened for only a few weeks. What’s the problem? Wait time (mostly). PLEASE take your time to read before wasting your time on this place. This evening me and my grandparents decided to try this place out despite some negative reviews. What did I think? Honestly…disappointed. We ordered a BLT burger, cheesesteak sub, chicken cheesesteak sub with 2 orders of fries.
Service: ONE STAR! We waited for 50 MINUTES. About 3 orders along with ours (mostly finished and ordered ahead of time) passed within the 50 minutes so OBVIOUSLY they were NOT busy. The service was slow and the workers were lazy, on and off their phones. 20 minutes later after ordering I noticed they were JUST starting to cook our food. This is completely unacceptable. I have never seen this kind of SHAMELESS unmotivated behavior from a restaurant.
Food: I was generous and gave them 3 stars; however, they messed up 2 out of our 3 orders. BLT burger was missing the L&T. The sub was missing the stuff INCLUDED in a SUB. We sat outside so my grandpop walked back in to got our missing items. We received them along with a ton of extra bacon they kindly gave us to make up for everything. The cook and workers blamed it on a language barrier; however, it was on our receipt what was needed. The worker argued that there was no difference between a cheesesteak and a cheesesteak sub. This is embarrassing for him. The excuse of a language barrier was just him making excuses for being uneducated. Because of the long wait time the fries were cold. Constructive criticism? Get a container that has ventilation because without it it forms condensation which made the fries soggy. The workers are BARELY cooks. On the positive side, I will say the food was plentiful and good.
Atmosphere: I gave this a 4 star. This was the only positive. It was friendly and clean. A pretty big place with a nice clean look. I removed a star because the AC ceiling unit was leaking; however, they did have buckets for that.
… moreService: ONE STAR! We waited for 50 MINUTES. About 3 orders along with ours (mostly finished and ordered ahead of time) passed within the 50 minutes so OBVIOUSLY they were NOT busy. The service was slow and the workers were lazy, on and off their phones. 20 minutes later after ordering I noticed they were JUST starting to cook our food. This is completely unacceptable. I have never seen this kind of SHAMELESS unmotivated behavior from a restaurant.
Food: I was generous and gave them 3 stars; however, they messed up 2 out of our 3 orders. BLT burger was missing the L&T. The sub was missing the stuff INCLUDED in a SUB. We sat outside so my grandpop walked back in to got our missing items. We received them along with a ton of extra bacon they kindly gave us to make up for everything. The cook and workers blamed it on a language barrier; however, it was on our receipt what was needed. The worker argued that there was no difference between a cheesesteak and a cheesesteak sub. This is embarrassing for him. The excuse of a language barrier was just him making excuses for being uneducated. Because of the long wait time the fries were cold. Constructive criticism? Get a container that has ventilation because without it it forms condensation which made the fries soggy. The workers are BARELY cooks. On the positive side, I will say the food was plentiful and good.
Atmosphere: I gave this a 4 star. This was the only positive. It was friendly and clean. A pretty big place with a nice clean look. I removed a star because the AC ceiling unit was leaking; however, they did have buckets for that.
Octavia C.
Me and my dad went there a few days ago, great place. The staff were welcoming and respectful, and the place was very clean! We ordered two chess burgers and a turkey BLT, huge sandwiches & portions btw. The best part was that they also sold ice cream and snow-cones, which will be one of the reasons I would go back again lol. So far, the cook/owner I think, Drew, made one of the best BLT’s and burgers I ever had (better than a WaWa personally), but their bagels breakfast sandwiches were honestly the top 3 I ever had, which was really damn surprising in a small area in South Jersey. 10/10 recommend spot for breakfast.
Also, they had like different kinds of Lays chips I have never even heard of lol. I brought 2 and they were weirdly good. Would buy again.
… moreAlso, they had like different kinds of Lays chips I have never even heard of lol. I brought 2 and they were weirdly good. Would buy again.
redpresent12
I want to start by saying two things. Firstly, I am not writing this in a malicious way and i seriously hope to see this place get its stuff together when it comes to cooking their menu. Secondly and with that being said please just go for the bagels for now.
I ordered a plain burger, wings, hash browns and a BLT on a bagel. Everything was made correctly however they weren’t made well. The bacon was slightly undercooked and we ended up having to finish cooking it at home. The hash browns were extremely greasy and the burger was undercooked and borderline raw. They never asked me how I wanted my burger done and I don’t mind pink, but eating that is the quickest way to a callout from work because of food poisoning. I didn’t even try the wings because if you can’t even cook beef and pork properly then I would hate to see the attempt at poultry.
What made things worse was that I was already home but I was so upset that i decided to go back for a refund. Upon returning that staff wasn’t necessarily rude about it but they also didn’t seem too sympathetic. I didn’t get a full refund, just what I brought back(burger and wings). Which is fair but a full refund for the inconvenience not only would’ve been nice but would’ve been a good attempt at keeping my business there in the future.
Thankfully the refund was an enough to cover my lunch at the Blue Bird Diner next door.
I’ll give it to the business for at least having a nice bagel selection and for the store front being clean and spacious, but I will not be returning anytime soon.
… moreI ordered a plain burger, wings, hash browns and a BLT on a bagel. Everything was made correctly however they weren’t made well. The bacon was slightly undercooked and we ended up having to finish cooking it at home. The hash browns were extremely greasy and the burger was undercooked and borderline raw. They never asked me how I wanted my burger done and I don’t mind pink, but eating that is the quickest way to a callout from work because of food poisoning. I didn’t even try the wings because if you can’t even cook beef and pork properly then I would hate to see the attempt at poultry.
What made things worse was that I was already home but I was so upset that i decided to go back for a refund. Upon returning that staff wasn’t necessarily rude about it but they also didn’t seem too sympathetic. I didn’t get a full refund, just what I brought back(burger and wings). Which is fair but a full refund for the inconvenience not only would’ve been nice but would’ve been a good attempt at keeping my business there in the future.
Thankfully the refund was an enough to cover my lunch at the Blue Bird Diner next door.
I’ll give it to the business for at least having a nice bagel selection and for the store front being clean and spacious, but I will not be returning anytime soon.
Richard Carrigan
The owners are incredibly kind and will make you feel special. They will not rush you while you make your selection, and believe me, it is not an easy one. The cooks have enormous orders and sincerely apologize for the wait, which is well worth it given the HUGE size and LOW cost! The bagels are soft and satisfying.
… moreKat Jones
Store was nice, clean, and presentable. Cashier was soft spoken and hard to hear. Got charged for a croissant but received a Kaiser roll. Bagel was very chewy. Probably would not return based on price, quality, and overall experience unless things improve with time.
General details: plenty of parking, good lighting and drink selection, clear menu boards, high tables and high swivel chairs available for on site eating. Did witness an older customer struggle with the weight of the door as they left.
… moreGeneral details: plenty of parking, good lighting and drink selection, clear menu boards, high tables and high swivel chairs available for on site eating. Did witness an older customer struggle with the weight of the door as they left.
Joel Bidnick
Do not go to this place if you’re in a hurry (we waited 25 minutes in an empty restaurant). But wow, we got two of the largest most meticulously made deli and bagel sandwiches ever at this place. Shoutout to Drew, our careful sandwich artisan with fantastic penmanship.
… moreL Brooks
Pizza steak, cheese steak sub, onion rings, cheese fries, mocha Frappuccino slamming a must try hubby and I will definitely be back to try something else.
Friendly staff excellent customer service ty Tracy and the other gentleman everything was delicious
… moreFriendly staff excellent customer service ty Tracy and the other gentleman everything was delicious
Randi
The wait was a little long but that’s expected for a new place and I’m sure it will improve with time.
We had the cheesesteak, Italian hoagie , and wings.
All were great.
… moreWe had the cheesesteak, Italian hoagie , and wings.
All were great.
Micheal Hall
Got the lemon pepper wings and I will say they were better than I expected. Skin was crunchy, juicy and not over cooked, and the lemon pepper sauce was good. Definitely can recommend the lemon pepper wings
… moreHeather Byrne-McCarthy
We tried this tonight. It’s not fast food(pick it up And go) but it is great food! I am a fried chicken lover, and they got it right! The wedges were awesome! Love the bagel selections! Tuna on cool ranch was fabulous and STACKED! Rainbow loaded was awesome, and everything with cream cheese bangin! The wedges tho!!! Let me just say ROFO and KFC needs to take lessons! Great service, great staff,. We will be back!
… more