Address and Contact Information
Address: 2568 Western Ave #5, Altamont, NY 12009
Phone: (518) 356-7978
Website: https://order.mealkeyway.com/merchant/6b4b2f33335331576c564963656150514d4335374d413d3d/main
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Best Cook: Home
Altamont, NY 12009 Chinese food for Pickup – Order from Best Cook in Altamont, NY 12009, phone: 518-356-7978.
Best Cook: Home
This is the best Chinese restaurant in the Guilderland area, We always get the Crab Rangoon, EggRolls, Hot Sour Soup, Low Mein, Egg Foo Young.
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Reviews
Richard R.
Not my usual go to but they were closed tonight. Ordered via a delivery service and got a veggie egg roll, vegetable moo shu, lobster chop suey, and veggie fried rice. It was okay. It was typical take out Chinese. They deserve credit for having lobster dishes available. The fried rice, that I ordered with egg had no egg. There were NO packets of soy, duck, or mustard in the bag. I have never needed to ask for this at other places.
… moreMishal Haq
Got a pick up to go and the food was ready on time. Shrimp lo mein was very tasty. However, I do wish there were more veggies in vegetable and shrimp fried rice. Both dishes tasted bland. But the portions are huge and I would go again to try something else on the menu.
… moreErnie B
I’m hoping one of the worst Chinese meals I’ve had in a long time was a one time issue. I’ve been eating here for 3 years and I drive 20 minutes from my home since they usually do an above average “Chinese lunch” meal at a reasonable price. We’ll today was different and hopefully it will never happen again or I will save my gasoline! Let me first say that it was Wednesday. This restaurant starting closing on Tuesdays in the past year. That means that there is always going to be a possibility that on Wednesday when they open that their high volume food like fried rice was made on Monday. They usually do a decent job with fried rice and normally it is a lighter color when fresh. This was darker and looked old and sure enough it was dry and not tasty. The restaurant also made a mistake on my order. They gave me someone’s else’s meal. What they gave me was something I sometimes eat, lo mein so I ate it. I believe this too is a high volume item and it too looked old and was not tasty. Next I like that this restaurant still gives a full pint of soup with their lunch special. Today I had wonton soup and you guessed it, this too was well below average. The broth was mostly water and the meat in the wontons was not palatable to me. Lastly for 40 years I’ve enjoyed a good Chince roast pork and this restaurant typically does a good job with it. The pork in both the lo mein and fried rice was apparently old and dark so not the normal fresh looking lighter colored roast pork…and it tasted old.
Hopefully this restaurant has not made changes to the quality of their food and I will try them a few more times but NEVER on Wednesday at lunch time.
I am updating this review and now a few times I have found the food to be of better quality and I will continue to be a customer here for the foreseeable future. I HAVE NOT RETURNED ON A WEDNESDAY. I Believe my thought process was correct and that Wednesdays at lunch time you risk getting some items that were cooked (like rice,roast pork and lo mein)two days earlier.
… moreHopefully this restaurant has not made changes to the quality of their food and I will try them a few more times but NEVER on Wednesday at lunch time.
I am updating this review and now a few times I have found the food to be of better quality and I will continue to be a customer here for the foreseeable future. I HAVE NOT RETURNED ON A WEDNESDAY. I Believe my thought process was correct and that Wednesdays at lunch time you risk getting some items that were cooked (like rice,roast pork and lo mein)two days earlier.
Geoff Hull
Okay… Atmosphere is a working take out business. Don’t judge by this. People are great and so is the food.
… moreSteadfast Swordz
The food was terrible, I ordered general tso and beef chowmein. My general tso was soggy and watery with zero flavor and my beef chowmein was gray and soggy as well. They botched the order and gave me rice instead of noodles and when we called to tell them about it, we were met with the worst customer service I’ve had in a while! The person on the phone was indifferent and dismissive. 100% will never eat there again. Threw the food right in the trash.
… moreLanel “Lanel”
The last 2 times I went there they messed up. I have been going here for years. They are rude and don’t care to loose any customers. My last order was completely messed up and I called and told them they told me I would have a credit for my next order. I tried to order again and they refused to give me all the credit that was owed then told me they don’t care and hung up. I will never go there again and they don’t care his words
In regards to your response, I most definitely had to call after getting home and Not consuming the food. Maybe if you guys could get the order right the first time maybe we wouldn’t be calling after leaving. So yes there has been numerous times having to call and get things correct. Trust my business will be appreciated elsewhere. And the only reason I was rude was because after speaking with 3 different people he told me that they don’t care about any of this and hung up on. If you don’t believe me, read similar reviews on how they treat their customers.
… moreIn regards to your response, I most definitely had to call after getting home and Not consuming the food. Maybe if you guys could get the order right the first time maybe we wouldn’t be calling after leaving. So yes there has been numerous times having to call and get things correct. Trust my business will be appreciated elsewhere. And the only reason I was rude was because after speaking with 3 different people he told me that they don’t care about any of this and hung up on. If you don’t believe me, read similar reviews on how they treat their customers.
Michael Salzer
General Tso’s chicken pretty good, not over cooked. Ordered online. 10 minutes for pick up.
At $14.59+ water, you would think there would be a vege roll to.
… moreAt $14.59+ water, you would think there would be a vege roll to.
Ned Mead
Had a problem with order, came and person was rude. And told “IF IM NOT HAPPY DONT BOTHER COMING BACK” Must not need my business.
… moreJoe
I got the wonton soup , very generous portion and the price was very reasonable ! Satisfied !
… moremike g
Burnt egg roll full of oil
Table filthy.
Attitude when I brought it their attention
… moreTable filthy.
Attitude when I brought it their attention